Airborne Travel & Tourism LLC Reviews 

I booked a ticket in 2022 and never received it or my refund… 585.88USD…… today is april05 2025 and I am still being hung up on the phone when asking about my money… this company is scamming people!!!!!
I just want what’s mine!!
🤬

I had booked a flight with this company back in June 2022 only to realize with the confirmation email that the flight was in American funds. I phoned that same day to cancel and I was informed that I would be refunded but it may take 1 or 2 billing cycles to end up on my credit card. This did not happen and I gave them a call in Nov.22 to find out what happened. They told me that I would be receiving a cheque in the mail rather than reimbursing my credit card. Cheque never arrived. I spent the entire year of 2023 with many phone calls to them to get my refund. Sometimes they told me that the cheque was in the mail or it is now going to be sent. What a bunch of hogwash. It is clear that these scammers should be out of business. Do not give them a cent!

I have been waiting 15 months for my refund. I have sent over 100 request. Keep saying they are processing my refund. Now they don’t and my e nail. Lousy service. Never again. I want my refund.

Re: Airborne Traveler
My initial ticket was canceled four days before my trip by the company claimed they didn’t have a flight. Airborne Traveler reissued a ticket for another flight. I was charged twice, once for the cancelled flight and a second time for the flight I took. I contacted the company via phone calls, email and customer service page on their website and they have yet to reimburse me.

This occurred April of 2022 and now it is April of 2023 and I’m still corresponding via email and phone calls trying to resolve this.

Horrible experience of having being charged twice just before leaving on a flight and no one interested in resolving this.

DO NOT BOOK! I also have not received a refund after 10 months of being told it will come, and being hung up on repeatedly. This business is not legit.

I was booking a trip with Porter Airlines and for some reason ended booking with them… realized it was wrong company and ask for refund they said no problem will cancel flight which they did but no moneys refunded since June 2022. Been calling and asking where refund is since then “oh it’s on its way” WRONG…Be aware of this company a total SCAM…….

This is the worst company I have every dealt with in my life. I cancelled my flight in Early 2022 and it is now early 2023 and I still have not received a refund "wait 5-10 more business days and it will be there".

DO NOT use this company, its and absolute scam. I dont know how they have not been shut down.

The absolute worst!! Do NOT book anything through these people!! My flight was canceled (not by me) I was told I would receive a refund and never did. I made numerous amounts of phone calls and was left on hold and then they hung up. HORRIBLE experience.

I booked an air ticket in August 2022. Two days before my flight, I received an email stating that ticket had been cancelled. The email stated that the ticket price would be refunded on the same card, and would take 6 - 8 weeks. I have learned a big lesson. I will never book thru a third party again. Definitely, buyer beware!!

Airborne Traveler cancelled my flight with AC two days before and then promised to refund the cost of the flight .... still have not received a refund after 5 months.... highly recommend to not book any travel with them...

Airborntraveler is FRAUD , I am out $1540 after receiving an email that my flight was cancelled 5 days before my flight. When I called their response was that the flight cost went up so they cancelled. Incredible. I filed a claim with my Visa CARD, all of you should do the same, do not let people like this, get away with fraud and scam, we all need to make sure they paid for their crimes that they committed. This was my hard earned money people.

Do not do business with this company. Scam. Take your money and no refund. Actually want more money to rebook. I had no other choice to walk away from a $250 dollar travel voucher to avoid any more money going in their pocket.

ABSOLUTELY A SCAM COMPANY. DO NOT USE THEM

Totally scammer ..the same experienced from the people above. I booked my ticket that was month of April for 6 persons and flight will be on October 1 . Five days before the schedule i received an email from them . My flight was canceled . 6-8 weeks waiting for my refund...no refund up to now December 11, 2022.

This Airborn traveler is a scam company. Do not buy airline tickets through then. We bought tickets & printed the paperwork only to discover when we arrived at the airport to check in our tickets were bogus & we had no seats in the plane. The Frontier agent informed me this happens all the time and she luckily still had seats on the plane. She was so sweet... She got us on the plane for almost four times the cost we paid airborn. I'm really unsure which is the worst scanner if the two. Perhaps they work together. My complaint has been filed with the United States Department of Transportation. We'll see how Mr Buttegeig's people can handle this. Our credit card has been harged however we have received no refund to date. DO NOT USE AIRBORN; THEY ARE A SCAM!!!

Similar to other reviews this was a painful lesson for me to learn in travel booking. You will NEVER get your money back. They are a scam 100 per cent. Please don't use them. At a time of recession and rising inflation very few can afford this type of loss. I can't stress enough - buyer beware.

Repeatedly been told they are sending a check for the $429.56 that we paid for flights to Las Vegas. Same story as I just read. We received an email stating our flight with Frontier Airlines was cancelled. We were unable to find a reasonable flight at that point and thus cancelled our hotel and plans for the trip. Now when I call, they have my number so I hold and after a few minutes they disconnect. Someone needs to do something to shut this company (scam) down.

I can not believe this company still has a website that allows people to book flights. Same as everyone else’s complaint my flight was cancelled and they kept my money. They send generic emails saying I will get my refund and when you call once you say your looking for a refund d you get hung up on. I reported the company to the BBB. They sent them a letter stating I would get a refund. This all began in May of 2022. I still call them once a week.

Same as the reviews above. I wish I had seen this before I booked. I trusted it because it was a flight listed on travelocity. I booked, they cancelled my flight and a month later I have still not seen my refund. Every time I call I get hung up on.

SCAM!!! I booked a flight at the end of September. They said that flight was cancelled and gave me options for another flight that was of course more expensive. I couldn't do that flight so they said they would refund my money but it would take 30 days. Now that the 30 days is over they will answer the phone and put me on hold and then never pick back up eventually hanging up on me. This was a very hard lesson to learn.