I was always on whats appa nd also to direct me in lisbon google map was not eating my full data, and becaus e it was the first time i used airalo i am sure i have note even used my whole data being... See more
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Connectivity allows me to use the navigation apps to drive vehicles in European countries. Sometimes there are areas where service drops out.
We’ve used AIRALO in several countries around the world with no issues. If you’re struggling to figure it out they have great customer care. Also a video online to show you what you’re doing wrong is... See more
Company replied
I am now onto my tenth Airalo esim. From Europe to Japan to New Zealand to South America. Simple purchase and setup, completed before I leave. On arrival, airplane mode off, use esim on. By the time t... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Travel Aggregator
About Airalo
Written by the company
Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.
What is an eSIM?
An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.
Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.
What is an Airalo eSIM plan?
An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations. You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days. Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!
How does it work?
- Install the Airalo app.
- Purchase an eSIM plan for your travel destination.
- Install the eSIM.
- Turn on your eSIM and connect to the internet upon arrival.
Airalo eSIMs are available for 200+ destinations, including:
- United States eSIM
- United Kingdom eSIM
- Turkey eSIM
- Italy eSIM
- France eSIM
- Spain eSIM
- Japan eSIM
- Germany eSIM
- Canada eSIM
- Thailand eSIM
- Portugal eSIM
- Morocco eSIM
- China eSIM
- Europe eSIM
- South Africa eSIM
- United Arab Emirates eSIM
Why choose Airalo?
- Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.
- We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.
- We are the eSIM pioneer and over 30+ million users trust us.
Why travelers love Airalo:
- Fast and efficient multi-lingual customer support.
- Flexible and affordable data packages, including Unlimited eSIMs.
- No hidden fees or surprise roaming charges.
- Unlimited eSIM packages with no hotspot limit.
- eSIM options for calls, text, and phone numbers.
eSIM FAQ
What does an Airalo eSIM package come with?
An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period. Airalo also offers calls, texts, and a phone number for 30+ destinations. If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.
How much does it cost?
eSIMs from Airalo start from US$4.50 for 1GB of data.
Does an eSIM come with a number?
Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase.
What devices are ready?
You can find a regularly updated list of eSIM-compatible devices at this link:
Who is Airalo best for?
- Anyone who travels, whether it's for business or vacation.
- Digital nomads who need to stay connected to work while abroad.
- Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.
- Anyone who wants an easy and affordable data alternative to their home network.
Can I use my SIM card at the same time?
Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).
Happy travels!
–Learn more about eSIMs and Airalo:
- Airalo Website: www.airalo.com
- Airalo Blog: www.airalo.com/blog
- Airalo Help Center: www.airalo.com/help
Join the Airalo community!
Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.
Privacy Policy
www.airalo.com/more-info/privacy-policy
Terms & Conditions
Contact info
6 Raffles Boulevard, #03-308 Marina Square, 039594, Singapore, Singapore
- support@airalo.com
- airalo.com
4.0
Great
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Set up was confusing and selected…
Set up was confusing and selected carrier had very spotty reception around Umeda.
23 July 2026
Reply from Airalo
We're so glad to hear that you found the setup easy and our service reliable! Your kind words inspire us to keep delivering great experiences. We appreciate you taking the time to share your thoughts and look forward to being part of your future travels! - The Airalo Team.
Reply from Airalo
Hey there! It's wonderful to hear that you're enjoying our eSIM and finding it easy to use every day, no matter where your adventures take you. We love being part of your travel experience and look forward to supporting you on your future journeys!
- The Airalo Team.
Reply from Airalo
It's fantastic to hear that our service made your travels better! We truly appreciate your kind words and support. We hope to be part of your future adventures as you explore the world with our eSIMs. Safe travels!
- The Airalo Team.
Reply from Airalo
It's fantastic to hear that everything is working smoothly for you while visiting Cape Town! We truly appreciate your feedback and are glad you're enjoying our eSIM. We hope you have many more adventures ahead!
- The Airalo Team.
Reply from Airalo
We're so glad to hear you found our eSIM user-friendly and valuable! Your experience means a lot to us, and it inspires us to continue providing great services. We look forward to being part of your future travels!
- The Airalo Team.
Reply from Airalo
Hey there! We truly appreciate your kind words about our service. It's fantastic to hear you had a great experience with us! We’re here to support your travels and make them even better. If you need anything in the future, just reach out. Safe travels!
- The Airalo Team.
Reply from Airalo
Hey there! It’s great to hear that you’re experiencing good connectivity with our eSIM. We really appreciate your feedback and are always here to support your travel adventures. If you have any questions or need assistance, we’re just a message away. Safe travels!
- The Airalo Team.
Reply from Airalo
It's great to hear that you had a fantastic experience and found our eSIM easy to use! Your positive feedback really makes our day brighter. We’re always here to support your travels and hope to be part of your next adventure!
- The Airalo Team.
The process to reload for another month was very easy—-virtually automatic. Customer Service quickly responded to my inquiry.
The process to reload for another month was very easy—-virtually automatic. Customer Service responded
23 July 2026
Very convenient app
Very convenient app. Works all over the world. There’s a clear training and explanation how to install eSIM in your phone in addition to a traditional SIM.
23 July 2026
Reply from Airalo
It's fantastic to hear that you find our services so convenient and appreciate the clear guidance for installing eSIMs! Your experience means a lot to us, and we’re excited to be part of your global connectivity journey. We hope you continue to enjoy seamless travels with Airalo!
- The Airalo Team.
Reply from Airalo
Hey there! It's awesome to hear that you found the installation easy and enjoyed great value while using our eSIMs around the world. We love being part of your travels! If you have any questions or need assistance in the future, we're here for you. Safe travels ahead!
- The Airalo Team.
Reply from Airalo
Thanks for sharing your thoughts! It's great to hear that your setup experience went smoothly and that the transition has been seamless. We truly appreciate your feedback and hope to be a part of your future travels!
- The Airalo Team.
Very smooth data almost everywhere
Very smooth data almost everywhere. Liked the automatic continuation of data usage after topping up.
23 July 2026
Reply from Airalo
We're so glad to hear that you've enjoyed a smooth experience with our eSIMs and that the automatic continuation of data after topping up has made things easier for you! Your positive feedback means a lot to us. We hope to be part of your future travels and continue providing you with seamless connectivity.
- The Airalo Team.
first time using Airalo…
As this is our first time using Airalo didn’t find it that easy and slow to connect and still don’t know that it is working as we are now overseas… We are just hoping it is working would love some verification
21 July 2026
Once you get used to the installation…
Once you get used to the installation process it works well.
23 July 2026
Reply from Airalo
Hey there! It's great to know that after getting used to the installation process, everything is working well for you. We truly appreciate your feedback and are thrilled to be part of your journey. If you have any more thoughts or experiences to share, we’re here for you. Safe travels ahead!
- The Airalo Team.
Great experience!
2 July 2026
Reply from Airalo
Hey there! We’re so glad to hear you had a great experience with our eSIMs. It really makes our day to know you enjoyed it. We’re excited to be part of your future travels! Safe journeys ahead!
- The Airalo Team.
Reply from Airalo
We're so glad to hear that you're having a good experience with our eSIMs! Your feedback means a lot to us, and we hope to be a part of your future travels. If you have any questions or need assistance, we're here to help.
- The Airalo Team.
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