AI Pro University Reviews 203

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were unhappy with their experience overall. Many people reported unexpected charges and recurring payments after signing up for what they believed was a one-time purchase, with customers frequently mentioning being charged additional amounts, such as $97 or $97.97, which they did not recall authorizing or receiving a clear explanation for. The refund process was also a major point of contention, with many struggling to get their money back despite guarantees, and some even having to dispute charges with their banks. Conversely, some people were satisfied with the artificial intelligence courses, finding them straightforward, comprehensive, and helpful for building a good foundation in AI. They appreciated the self-paced learning and the practical, easy-to-follow training, which allowed them to apply new skills quickly. The user experience was often described as easy and approachable, with a well-organized and user-friendly platform.

What people talk about most

Artificial intelligence

Users describe positive interactions with artificial intelligence. Many reviewers praise the courses for... See more

Payment

Reviewers express significant dissatisfaction with payment practices, consistently reporting unexpected and... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the platform's ease of use... See more

Refund

People report ambiguous experiences with refunds. While some customers successfully received refunds,... See more

Price

Customers consistently express dissatisfaction with pricing, citing unexpected and unauthorized charges. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most courses just talk theory, but AIPU gives you tools to use immediately. I learned how to create automations and started applying them the same day. Seeing results so quickly kept me motivated. I’m... See more

Company replied

Rated 3 out of 5 stars

I didn't expected to earn so quickly from what I learned. After completing just a few lessons, I was already applying the skills. One client project alone covered the cost of the course. That me reali... See more

Rated 2 out of 5 stars

I was previously excited with this course a month ago but this turns out that it's not worth it. I appreciate the self-paced learning process but it was really hard absorbing the information. I was al... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Educational Institution

Written by the company

Our mission is to empower 1 million+ students through A.I. education.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

See how it all works and how you have…

See how it all works and how you have to put it all together it amazing what all you can do but it all about prompt and put them in so it understands what you want. I think that is what keeps most people from wanting to use it they are not use to tell the software what that wan and putting it in words that the robot understands what we are saying it is still a little overwhelming.

14 January 2026
Rated 1 out of 5 stars

Inadequate response to unauthorized charge

This is my final email to Ai Pro University on 1/7/2026, to which I have not yet received an on-point response.

I purchased from Ai Pro University and authorized a charge of $98.99. However, AiPU made two "unauthorized" charges of $97.98 each on 11.04.25 and 12.04.25.

I wrote to AiPU on 12.08. On 12.12, I received one $97.98 refund, but not the second one.

I wrote, again, to AiPU and Elizabeth Taylor responded by offering me an upgrade. I rejected the upgrade because I want to made whole for the unauthorized taking of my funds by AiPU.

You took money from me without authorization. Why are you refusing to do what is right?

UPDATE: 02/03/26
The unauthorized charges were $97.97, not $97.98 as I previously stated.

After I posted the review above, AiPU wrote to me offering to refund $97.97 and provide lifetime access with no future billing if I "updated or removed" my Trustpilot review.” I declined to accept these conditions.

After 50 days of several email exchanges, on 01.26.26, I notified my bank’s fraud department of my experience and informed AiPU that I had done so. On 1.29.26, AiPU informed me that AiPU “has already issued me a refund of $97.97, which will be back in my bank account in no time.“ As of today, 5 days later, I have not received the refund.

In my opinion, a company should not charge a customer’s credit card without authorization, and if such charges occur, any refunds should be issued promptly, without hesitation or conditions.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Good to hearing from the School and…

Good to hearing from the School and your support to make others succeed in their chosen carriers.
Anyway, I'm yet to understand how to navigate your offer. Secondly, I want to know if this is for free, or what's the tuition like.

21 October 2025
AI Pro University logo

Reply from AI Pro University

Thanks for reaching out,

Please contact our support via email on "support@aiprofessionalsuniversity.com" so we can help you out more on this.

Rated 1 out of 5 stars

I don't recall signing up for their…

I apparently signed up for their services for $49.99 on August 2 yet don't recall be notified of monthly recurring charges of $97.97 since August 11th. I didn't notice the charges until November and I emailed them asking for a cancellation and a full refund. They emailed me back the next day attempting to sell me again on their services. I immediately emailed back requesting to cancel and asking for a full refund. I didn't hear anything back, but noticed on Dec 10th another charge of $97.97 on my account. I sent another email on December 11th and came to Trustpilot immediately to leave a review. Do not trust this scamming company that has taken 6 charges from my account and refuses to cancel or refund my money.

UPDATE: I now want to amend my review to include that I heard back from AI University and they have told me that they will refund my entire payment of $489.35 AFTER I delete this review. So, instead of doing the right thing and refunding my money, apparently I'll only receive a refund if I delete any information that is honest regarding how they've treated me.

That's the type of business this is...BEWARE!!!!!

9 August 2025
Unprompted review
Rated 4 out of 5 stars

I think I love the course

I think I love the course, it's very straightforward and comprehensive. The courses are great also very good for starting my ai journey. I think this course would help me build a good foundation in ai and have grounded knowledge.
I'm giving 4 stars because I've not navigated the whole platform but the many ones I've seen are great.

29 November 2025
Rated 5 out of 5 stars

AI Pro University has provided me with adequate skills and knowledge of Ai video editing.

AI Pro University has provided me with an in‑depth understanding of professional video editing techniques. I am confident that enrolling in AI Pro University will be a valuable investment, as the program offers step‑by‑step guidance through both video based and manual tutorials on creating high‑quality productions. The curriculum is comprehensive, well‑structured, and effectively equips learners with the skills needed to produce professional grade videos and contents.I highly recommend AI Pro University to anyone seeking to enhance their editing expertise.

29 November 2025
Rated 5 out of 5 stars

aiprofessionalsuniversity.com is one of the best out there.

aiprofessionalsuniversity.com is what any AI student at any level needs to become proficient. They guide you at different stages of the course to produce the best. You can't be the same novice AI person at the end of the course like when you started, the difference will be clear.

25 November 2025
Rated 4 out of 5 stars

The tutorials are great

The tutorials are great. I have been waiting for such lessons for a very long time, thank you. However I am unable to create my very first video because apparently Sora is not yet available in Zimbabwe :(

23 November 2025

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