AI Pro University Reviews 204

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were unhappy with their experience overall. Many people reported unexpected charges and recurring payments after signing up for what they believed was a one-time purchase, with customers frequently mentioning being charged additional amounts, such as $97 or $97.97, which they did not recall authorizing or receiving a clear explanation for. The refund process was also a major point of contention, with many struggling to get their money back despite guarantees, and some even having to dispute charges with their banks. Conversely, some people were satisfied with the artificial intelligence courses, finding them straightforward, comprehensive, and helpful for building a good foundation in AI. They appreciated the self-paced learning and the practical, easy-to-follow training, which allowed them to apply new skills quickly. The user experience was often described as easy and approachable, with a well-organized and user-friendly platform.

What people talk about most

Artificial intelligence

Users describe positive interactions with artificial intelligence. Many reviewers praise the courses for... See more

Payment

Reviewers express significant dissatisfaction with payment practices, consistently reporting unexpected and... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the platform's ease of use... See more

Refund

People report ambiguous experiences with refunds. While some customers successfully received refunds,... See more

Price

Customers consistently express dissatisfaction with pricing, citing unexpected and unauthorized charges. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most courses just talk theory, but AIPU gives you tools to use immediately. I learned how to create automations and started applying them the same day. Seeing results so quickly kept me motivated. I’m... See more

Company replied

Rated 3 out of 5 stars

I didn't expected to earn so quickly from what I learned. After completing just a few lessons, I was already applying the skills. One client project alone covered the cost of the course. That me reali... See more

Rated 2 out of 5 stars

I was previously excited with this course a month ago but this turns out that it's not worth it. I appreciate the self-paced learning process but it was really hard absorbing the information. I was al... See more

Company replied


Company details

  1. Education Center
  2. Career and Education Provider
  3. Educational Institution

Written by the company

Our mission is to empower 1 million+ students through A.I. education.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning: Deceptive Charges, No Support – Avoid AI Pro Universityongly caution anyone…

I want to strongly caution anyone considering doing business with AI Pro University. I made what I believed was a one-time purchase for $49.99, but was then charged an unauthorized $97.97 without any disclosure or consent.

Initially, they were quick to respond when I had a login issue — but as soon as I asked for a refund and for the additional charge to be canceled, they went completely silent. Emails are now ignored, and their phone number hangs up immediately after dialing, making it impossible to reach a real person.

This is not a misunderstanding — it is a deliberate and unethical business practice. They use fast customer service to hook you in, then disappear once they have your money. The extra charge was never made clear, and their refusal to respond to refund requests is completely unacceptable.

Thankfully, Bank of America stepped in, refunded me the full amount, and helped me report this shady company. Huge shout-out to them for their quick and professional support.

AI Pro University is operating with deceptive billing tactics and zero accountability. This company is a scam and should be reported. If you've had a similar experience, I highly recommend filing complaints with your bank, the Better Business Bureau (BBB), and the Federal Trade Commission (FTC).

Do not give this company your trust, your time, or your money.

19 June 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi Bill,

We take every review seriously, but after reviewing our records, we’ve had hundreds of students named Bill sign up over the past few months — and not a single one has contacted support, requested a refund, or issued a chargeback.

If your concerns are genuine, please reach out to us directly at support@aiprofessionalsuniversity.com and we’ll be happy to look into it.

That said, the details and tone of this review raise strong suspicion that this may be a false or competitor-generated post, which unfortunately does happen. We remain committed to providing real value and support to our students, and we stand behind the integrity of our program.

— The AI Pro University Team

Rated 1 out of 5 stars

STAY CLEAR OF THIS SCAM WEBSITE!

Total scam as evidenced by the first webpage that throws way too much information to this illegitimate course. Not only do they NOT fulfill the promise, once signed up they share more sales tactics to get you to “really” sign up for the stuff they promised originally. If you do that, there is another level of sales before giving anything.

Additionally, it’s not a 1 time payment, it’s a monthly subscription and they also randomly charge $97. That coupled with the fact once you have paid, customer service is all excuses, or disappears entirely.

STAY CLEAR OF THIS SCAM WEBSITE!

2 June 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi,

We’re sorry to hear your comments, but this review does not reflect the experience of the thousands of real students who have successfully completed our training and certifications.

To clarify:
• Our $49 certification course is a one-time payment, not a subscription — unless someone chooses to opt into an optional VIP membership trial, which is clearly displayed during checkout, in the confirmation email, and in the student dashboard.
• Every customer who activates a VIP trial is provided easy, step-by-step instructions to cancel anytime directly through their dashboard — no support ticket required. You can find clear instructions here (which are provided to all customers) YouTube.com/@AIProUniversityReviews
• We provide exactly what we promise: over 150 lessons, 10,000 prompts, 99 prebuilt AI bots, and bonus trainings added weekly at no additional cost.
• We offer a 14-day money-back guarantee, and honor all refund requests submitted according to our simple, published policy.
• Our support team is active 7 days a week, with most messages answered within 24 hours or less.

Considering the transparency of our offers, the ease of cancellation, and the increasing number of false reviews from unverified users, we believe this review may not come from an actual student, but potentially a competitor or someone acting in bad faith.

We welcome honest feedback from real customers, and if you genuinely signed up and experienced an issue, please contact us directly at support@aiprofessionalsuniversity.com and we will make it right.

To see what real students are saying, we encourage people to visit:
👉 YouTube.com/@AIProUniversityReviews

— AI Pro University Team

Rated 1 out of 5 stars

Random bank charges

Signed up for the basic course, since AI Pro University has repeatedly tried to charge my account for £72. Thankfully my bank blocked it each time.
Emailed them asking what the payment was for (I hadn’t purchased anything additional or subscribed to any service) and have received no response.

Clearly dodgy

29 May 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Thanks for your message, and we completely understand your concern.

To clarify, the £72 charge attempt you are referring to is likely related to our optional VIP membership, which includes advanced tools, weekly trainings, and additional resources. This is offered as a clearly labeled trial during checkout and can be canceled at any time.

All customers who join the VIP trial are given clear step by step instructions on how to cancel directly from their online dashboard. You can also see real customer experiences and walkthroughs on how to cancel, login and change password on our official channel:
👉 YouTube.com/@AIProUniversityReviews

If you feel you were enrolled by mistake or had trouble accessing your account, please contact us at support@aiprofessionalsuniversity.com. We will make sure the charge is canceled and your account is fully updated. We never charge without consent, and we always honor refund and cancellation requests when submitted through the proper process.

If you did not receive a reply from our support team, it may have gone to your spam folder. We respond to every message within 24 hours, seven days a week.

Sincerely,

AI Pro University Team

Rated 5 out of 5 stars

AI Pro University presented several…

AI Pro University presents several valuable courses to get anybody not familiar with AI up to speed. The courses go into depth on AI and related courses like Fundamentals of AI, Machine Learning, Building custom GPT bots, Deep Learning, and much, much more. I'm grateful for the availability of these courses and the opportunity to take advantage of the learning from these courses. Outstanding!!

22 May 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi Richard,

Thank you for your thoughtful and detailed feedback! We’re delighted to hear that our courses helped you get up to speed with AI and offered valuable insights into areas like Machine Learning, GPT bots, and Deep Learning.

We’re grateful to have you as part of our community and excited to support your continued learning journey.

Wishing you all the best,
The AI Pro University Team

Rated 1 out of 5 stars

This company charged my account for $97.97 without my permission.

This company took $97.97 from my account without my permission. I immediately cancelled my account that day it was done before it even cleared my bank. I contacted the company immediately told them I want to be refunded. After paying for $49.99 plan only and going through check process I said NO to all other products. The fact that he is making excuses to keep my money, says that you CANNOT TRUST THIS COMPANY. I searched other reviews online and complaints in Reddit, TrustPilot and Facebook. The most complaints in Reddit, same situation, they all said this company continued to charge their card. He states the charges stop after you cancel. Which is not true, one of the complaints said even after showing snap shots of the cancellation he still continued to charge her card. To block further charges you need to block his company name at your bank and on your credit cards. I’m making it my mission to report this company everywhere they show reviews and reported to the Fraud to the Federal Government. If I’m able to put a picture of the complaints on Reddit I will do so. If not, Google “Ai Pro University” when you see Reddit reviews click on them. I will use pictures with my bank to show that this a common practice with Ai Pro University
Any time your card is charged you have the right within 3 days to cancel. He charged my card without permission. Any time you pay with your credit card, you shouldn’t have worry that you will continue to be charged. BEWARE of this company they will sneak behind your back and not even let you know they have charged your card. I never got a receipt showing my card was charged. I get alerts from my bank any time a charge is conducted. He responded and said there was a box that says you will be charged in 7 days $97.97. When I checked out I said NO to all other products. I printed all the paperwork when I paid for the $49.99 plan, there is nothing that says there is $97.97 will be charged after 7 days. Do NOT let this company get away with this. I’m not done with this company yet. He is now going under Sam Blake he’s the owner, and doing the same scam in Facebook. His reply below regarding not seeing $97 is because my bank got my money back. Using the same ploy $49 to get you in. He says I could be a competitor, trust me he’s lying. If he has changed his deceptive practices, check reviews first under his DBA and now under his name Sam Blake.

9 May 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thank you for reaching out. I’m from Customer Support at AI Professionals University, and I’m sorry for any distress this has caused. Our records show:
• You enrolled in the $49.99 AI Agents plan and canceled before any additional products were applied.
• We have no record of a $97.97 charge on your account—only the original $49.99, which was refunded immediately upon your request.

If you believe an unauthorized charge did occur, please email us at support@aiprofessionalsuniversity.com. We will:
1. Review your account and transaction history in detail
2. Correct any errors and issue a refund if needed
3. Ensure you have peace of mind moving forward

If this review was posted by a competitor upset about our value and low pricing, we understand the frustration—but if you are genuinely a student with a concern, we will resolve it fully.

Your satisfaction is our top priority. Please let us know how we can make this right.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

Rated 5 out of 5 stars

Great Al Course👍

25 March 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Thanks so much for the great feedback! We’re glad you enjoyed the AI course.

All the best,
The AI Pro University Team

Rated 5 out of 5 stars

AI Pro University is absolutely amazing learning experience, they stick by their word

An Exceptional Learning Experience at AI Pro University
AI Pro University is an absolutely exceptional platform for anyone looking to master the world of artificial intelligence. From the moment you dive in, you'll discover a beautifully designed and intuitive learning environment that fosters nothing but significant growth. The curriculum is meticulously crafted to equip you with cutting-edge AI procedures and insights directly from masters in the AI industry. It's truly an awesome place to learn and develop your skills.

21 March 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thanks for letting us know. I’ve checked our system and, unfortunately, we can’t find an order or charge under your name or email. To help us investigate further, could you please:
1. Confirm the email address or name you used when enrolling.
2. Send a screenshot or copy of the transaction details showing the $97.97 charge.

Email that information to support@aiprofessionalsuniversity.com, and we’ll dive into our records right away. If there was an error on our side, we’ll correct it immediately and refund any unauthorized charge.

Looking forward to resolving this for you.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

Rated 1 out of 5 stars

total Scam

otal Scam — Stay Away!
I signed up for AI Pro University because they advertised their program for just $1. Less than 24 hours later, they charged $97 to my bank account without any clear warning. When I reached out, they claimed it was a "trial period" — but seriously, who does a trial for just one day?!

After going back and forth through endless emails, they refused to give me a refund and only agreed to cancel my subscription. I thought that was the end of it, but to make things worse — today they charged me another $97! Even after cancellation!

This company is a complete scam. They make it impossible to get your money back, ignore your concerns, and continue charging you. Do not trust them, do not give them your card information, and do not fall for their $1 trap.

18 February 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thanks for letting us know. I’ve checked our system and, unfortunately, we can’t find an order or charge under your name or email. To help us investigate further, could you please:
1. Confirm the email address or name you used when enrolling.
2. Send a screenshot or copy of the transaction details showing the $97.97 charge.

Email that information to support@aiprofessionalsuniversity.com, and we’ll dive into our records right away. If there was an error on our side, we’ll correct it immediately and refund any unauthorized charge.

Looking forward to resolving this for you.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

Rated 1 out of 5 stars

They have auto debited my 97$ instead…

They have auto debited my 97$ instead of showing 1$.. they have accepted that they have a glitch..but Even doing 10 Plus email they are not refunding money.. They are running a fraud campaign.. you can see past review..it must be reported..

11 February 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thanks for letting us know. I’ve checked our system and, unfortunately, we can’t find an order or charge under your name or email. To help us investigate further, could you please:
1. Confirm the email address or name you used when enrolling.
2. Send a screenshot or copy of the transaction details showing the $97.97 charge.

Email that information to support@aiprofessionalsuniversity.com, and we’ll dive into our records right away. If there was an error on our side, we’ll correct it immediately and refund any unauthorized charge.

Looking forward to resolving this for you.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

Rated 1 out of 5 stars

Bought a $1 item

Bought a $1 item. A few days later was billed $99 for a product I did not order. Their reply? "They have done by mistake and they Will refund but not refunded yet..they are biggest scamsters..

13 February 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thanks for letting us know. I’ve checked our system and, unfortunately, we can’t find an order or charge under your name or email. To help us investigate further, could you please:
1. Confirm the email address or name you used when enrolling.
2. Send a screenshot or copy of the transaction details showing the $97.97 charge.

Email that information to support@aiprofessionalsuniversity.com, and we’ll dive into our records right away. If there was an error on our side, we’ll correct it immediately and refund any unauthorized charge.

Looking forward to resolving this for you.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

Rated 1 out of 5 stars

Bought a $1 item - Scammers who illegally bill you.

Bought a $1 item. A few days later was billed $99 for a product I did not order. Their reply? "It is in our terms and conditions that you agree to be billed for a recurring payment". 100% illegal to retain credit card details, 100% illegal to hide charges, 100% illegal to rebill without 1 click opt-out etc. All under Florida law. DO NOT deal with these scammers. Receipt #2141-6634

28 February 2025
Unprompted review
AI Pro University logo

Reply from AI Pro University

Hi there,

Thanks for letting us know. I’ve checked our system and, unfortunately, we can’t find an order or charge under your name or email. To help us investigate further, could you please:
1. Confirm the email address or name you used when enrolling.
2. Send a screenshot or copy of the transaction details showing the $97.97 charge.

Email that information to support@aiprofessionalsuniversity.com, and we’ll dive into our records right away. If there was an error on our side, we’ll correct it immediately and refund any unauthorized charge.

Looking forward to resolving this for you.

Best regards,
Customer Support
AI Professionals University
support@aiprofessionalsuniversity.com

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