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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products, with many describing them as superb, long-lasting, and comfortable. They often receive compliments on their purchases and find the activewear to be both stylish and well-fitting, particularly the seamless leggings. The ordering process is also frequently described as swift. However, some people were dissatisfied with the return policy, noting issues with restocking fees and difficulties with exchanges, especially when trying to return items purchased through third-party retailers like ASOS. There are also concerns about customer service, with some reporting dreadful, accusatory, and unhelpful interactions, particularly when orders did not arrive or when trying to modify an order. A few customers also mentioned that some products, like certain ski jackets or sweatshirts, had disappointing quality after several washes.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many customers express satisfaction, praising the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, stating that the... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Some customers praise the outstanding service,... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process swift, many... See more

Return policy

Customers consistently note negative experiences with the return policy. Reviewers found it difficult to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering process is a swift. Delivery is fast! Size is consistent with the rest of Aimn tops I already owned, except the one shoulder top which is half a size too small. Also, the bra pads are really... See more

Company replied

Rated 5 out of 5 stars

AIM’N quite frankly makes the best workout gear I’ve ever owned! I’ve been purchasing from this company for years, and it never fails to make me happy. The quality is absolutely superb — from the br... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Lululemon fan for many years but the set I just bought from Aim’n beats it. The shape seamless leggings are a fantastic fit that offer great shaping to the booty and abdomen. And the long... See more

Company replied

Rated 5 out of 5 stars

Sadly I have to cancel my order because the tariff from USA was too much but everyone on aim’s was kind and helpful, was resolved in no time. I bought everything and send it to my daughter in Austr... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

aim'n is the creative expression of our childhood dreams and values. It´s a devotion to positivity to empower women worldwide to believe in themselves and their potential. aim'n is a Swedish activewear and athleisure brand that was founded with the dream of motivating and activating women to a healthy lifestyle and to follow their dreams and listen to their hearts. We create innovative and durable products - to be worn 24/7, both for everyday life and training. Shop activewear for women online, tights, sports-bra, tops, leggings and much more at aimn.com.


Contact info

3.1

Average

TrustScore 3 out of 5

846 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love my aim*n attire 💕

I love my aim*n attire, and I love that they deliver amazingly fast. From Germany so across the world 🌎 And to me is the greatest thing! Instead of waiting week's, and or month's as most other companies do. One day I'd love to go since I have German heritage

5 September 2022
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Reply from aim'n

Thank you so much for sharing this! And for that lovely feedback! <3

Rated 5 out of 5 stars

Great quality

Great quality, and a representative was incredibly helpful when I needed to edit my shipping address. Fast shipping too.

6 September 2022
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Reply from aim'n

Thank you so much for that lovely feedback. Nice to hear it was fast solved with the transport. Enjoy your aim'ns! <3

Rated 5 out of 5 stars

I keep coming back to this brand

I love the products that ami’n has to offer. Everything that I’ve ordered is so comfortable and high quality.

2 September 2022
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Reply from aim'n

Thank you for sharing this lovely feedback! We are happy to hear that you are enjoying your aim'n pieces and hope you will find many wonderful ones in the future :)

Rated 5 out of 5 stars

Best Customer service I have ever…

Best Customer service I have ever experience. I would 1000% recommend this company. The email replies were fast, kind, and caring. Definitely ordering again soon!

25 August 2022
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Reply from aim'n

Thank you for that kind feedback! Lots of love from aim'n crew <3

Rated 5 out of 5 stars

love it

amazing quality

15 August 2022
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Reply from aim'n

Lovely to hear. Thank you for feedback!

Rated 1 out of 5 stars

Terrible quality, unflattering cut and £70 customs fees

Had to pay DHL £70 customs fees, so I was already annoyed and I hadn’t even opened the parcel yet, but I thought if the items are good quality and fit well then I’ll swallow the extra fees happily. But the fit is so bad I’m sending everything back - at my own expense I might add, no free returns here! The tops are very unsupportive and mush your boobs into a really grim square flat shape and push them back under your armpits! I’ve had more flattering sports bras from Primark. Then every pair of leggings and bike shorts gave me a camel toe. I find it really hard to believe these are designed by women for women, as surely you would remove the seam down the front to make them immediately more comfortable and flattering. Do not be fooled by the instagram pics, these clothes are not going to look good on anyone with a non model body.

13 August 2022
Unprompted review
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Reply from aim'n

Hi Micks, thank you for feedback. About both shipping and returns all is stated in our conditions on site and important to know about when ordering online. Regarding size and fit it´s very sad to read this. We hope our size guide, tights guide and our lovely customers different reviews on each product can guide you (and contact our customer support). Women from all over the world feel confident, beautiful and strong in our cloths and this our biggest aim. Even if we wish, we can't ensure or take for granted that all feel the same - and we respect the feedback you give us. Aim'ns are 100 % designed by women <3

Rated 1 out of 5 stars

Terrible! Disguised as amazing

Terrible!! When I bought one, I thought wow, amazing fit, incredibly flattering on the body, love the material everything and then after 6 months they all started to wear in, and they started getting patches of worn material that looked like oil stains. This happening to all of them after 5 - 7 months except for the Macchiato YET?! Very sad. I spent over $300 and now just half a year later j can’t wear two of them. You would expect from the price that I paid which was $99 it would be better quality. I hope you fix it or someone else makes the exact same but with better quality material.

11 August 2022
Unprompted review
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Reply from aim'n

Hi dear Nala, of course very sorry to hear this. This is new feedback and unfortunately we cannot relate to a known issue with stains on the fabric, that appear after a few usages. It sounds strange. You can of course contact our support with more clarifying information and clear pictures of what you are describing so we can help you further <3

Rated 1 out of 5 stars

I ordered Aimn many times in the past…

I ordered Aimn many times in the past but this time I had to pay $90 to DHL to get my items and leggings. With that hidden cost made the individual price of every item very expensive.
Aimn should have paid the shipping costs completely, instead of that my items were being held hostage because Aimn didn’t pay for the full amount of shipping this time. I spent so much money, I feel taken advantage of. I’m considering not being a customer anymore, just stick to local brands.

10 August 2022
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Reply from aim'n

Of course sorry to hear if the purchase ended up more expensive than wanted. If you are ordering from USA no extra duties should appear if the order is not "something extra" and of course important to follow up what happened if you have contacted our support already. Please type an email to hello@aimn.com instead so we can see if the refund for the extra shipping is handled or what happened to this package in other case. We are happy to help you further! <3

Rated 1 out of 5 stars

The customer service is catastrophic!

The customer service is catastrophic!

I bought several things and returned a few by mail. After more than 1 month I asked why the amount was not credited to me. Now they act like I didn't send the items back and they never received a return from me. Since I have already paid more than 10€ for the return shipping and thus had chosen the cheaper option without tracking I could not prove my return. So now I have to pay for parts I don't even have anymore. Order there only if you do not care to pay more than 20€ for return shipping and take necessarily with tracking, because unfortunately you can not trust them.

8 August 2022
Unprompted review
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Reply from aim'n

Hello,

you may find our return policy here: https://www.aimnsportswear.de/pages/shipping-returns. We need proof that the items were returned which in this case has not been provided. Sorry for the inconvenience.

Rated 5 out of 5 stars

Get the pants and skorts and everything

Omg love the pants. It rrly sucks my tummy in!!! And the price point?! So good. Love the delivery too!!!

4 August 2022
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Reply from aim'n

Thank you so much for this dreamy feedback! Happy to hear you enjoy your tights this much <3

Rated 2 out of 5 stars

Completely Wrong sizing

Completely Wrong sizing. There is NO way this chart is correct.
Very frustrating when one cannot trust the sizing chart. Had to send back and pay shipping.
Overall quality is ok, don’t expect super quality, many models look good but not comfy for training at all.

7 July 2022
Unprompted review
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Reply from aim'n

Hi Mariana, Sorry to hear you feel this way and that sizing was not as expected. Of course we want to assist you further in finding your dream-size. Just contact our support for help :)

Rated 1 out of 5 stars

Experinece with aimn's website

Really, It's a very bad experience to choose u
I ordered 2 items but after paid money u told me that there is out of your stock and u cannot reach to my adress in egypt
And when money reversed to my bank account you deducted from it knowingly my order weren't done so i cannot find logical reason.

6 July 2022
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Reply from aim'n

Hi Ohoud, We see there was issues with sending this package and we needed to cancel the order but hopefully you can re-order with correct address this time. The money for a cancelled order should be back in the account after a few days. Otherwise contact our support for help! :)

Rated 4 out of 5 stars

Great quality activewear at affordable…

Great quality activewear at affordable prices. Sizing is a bit different depending on the fabric of the activewear, the luxe seamless fits more snug compared to the printed fabric, just keep that in mind when ordering online.

22 June 2022
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Reply from aim'n

Great feedback Karen, it's good to know that the fabric may feel a bit different. I think you will feel that seamless will adjust after a few usages. Hope you will love both of them! <3

Rated 5 out of 5 stars

LOVE the Ocean Washed Attention Tights…

Absolutely love the Ocean Washed Attention Tights. They fit perfectly; hold in all the right places. I feel great wearing them and encouraged to break a sweat!

20 June 2022
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Reply from aim'n

So lovely to hear you like these lovely blue tights. Thank you for feedback :)

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