Aimee Provence High Tea Parlour Reviews 106

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Arranged hi-tea for surprise for my mum & aunty . They loved it . Received confirmation on the day regarding delivery . Confirming also the day before . Great product & service .

Rated 5 out of 5 stars

My hamper was ready when I arrived to collect, even though I was early. Food portions were generous, fresh and tasty. Beautiful option for takeaway high tea.

Rated 5 out of 5 stars

Another beautiful Mother's day hamper! Mum loves these SO much - her 3rd year receiving. Thankyou Aimee for accommodating our crazy schedule on the day.

Rated 4 out of 5 stars

Mum loved her high tea and it was presented very well. A little expensive for what it is and no knife to cut scones and put jam on. I also tried to book a table for mothers day way ahead with no r... See more

Company replied

Company details

  1. Gift Basket Store
  2. Catering Food and Drink Supplier
  3. Corporate Gift Supplier

Written by the company

Aimee Provence offers a truly unique high tea experience, whether you're visiting our elegant tea room or indulging in one of our beautifully curated Hampers & Gift Boxes. Each hamper is brimming with delicious favourites from our signature High Tea menu, thoughtfully prepared to delight and impress. Perfect for birthdays, celebrations, or just because — our luxury gift hampers are a heartfelt way to show someone how special they are. Our High Tea Hampers and Gift Boxes bring the charm of our parlour straight to your doorstep, making it easy to enjoy a touch of refinement at home, in the office, or as a memorable gift. We also specialise in high tea catering, providing a tailored experience for events such as bridal showers, baby showers, birthdays, and corporate gatherings. Whether you're looking to savour a quiet afternoon tea, surprise a loved one with a gourmet gift hamper, or host a catered high tea celebration, Aimee Provence is your go-to destination — the home of Afternoon Tea done beautifully.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 4 out of 5 stars

Good, but you get more variety at the shop

Sandwiches were beautifully fresh, presentation was really good food was lovely. Less variety than if you go to the shop

13 August 2024
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Reply from Aimee Provence High Tea Parlour


Thank you for your feedback, Ian! We're glad to hear that you enjoyed the freshness and presentation of the sandwiches. It's great that the food was lovely. We'll definitely take your note about the variety into consideration for future hampers. Perhaps we can include a wider range of options in upcoming collections. Thank you again for sharing your thoughts!

Rated 3 out of 5 stars

Not as good as dining in

I liked the savouries. The scones were good but there wasn’t even half enough jam and cream and we had to supplement. The petit fours were kind of old and stale and only one kind. I’ve had a really good experience dining in but was a bit disappointed with the hamper overall. Would come in again but didn’t love my delivered hamper

23 August 2024
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Reply from Aimee Provence High Tea Parlour

Hi Melisa,

Thank you for your feedback on your recent hamper delivery. We're sorry to hear that your experience wasn't entirely satisfactory.

We appreciate you enjoying the savouries and scones. We'll definitely investigate the issue with the jam and cream quantities to ensure it doesn't happen again.

Regarding the petit fours, we apologise for the quality. We strive to provide fresh, high-quality products and will take steps to prevent this from occurring in the future.

Thanks again for sharing your thoughts.

Best regards,
Aimee

Rated 5 out of 5 stars

Excellent

Excellent, highly recommend. Great selection and delivered exactly at time requested. Receiver was absolutely delighted with her birthday high tea and said it was delicious. Great alternative instead of flowers for her birthday, though a bunch of flowers was also included which lasted over a week. Thank you Aimee Provence.

24 July 2024
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Reply from Aimee Provence High Tea Parlour

We're thrilled to hear that the high tea was a hit! It's wonderful to know that it brought so much joy to the birthday girl. We're glad the flowers were a lovely addition as well. Thank you for choosing Aimee Provence.

Rated 5 out of 5 stars

What an amazing array of delicacies

What an amazing array of delicacies. We brought 2 of the vegan picnic baskets ( each basket is recommended for 2-4 people). 1 vegan basket easily fed all 6 of us. The food was delicious and the presentation amazing. I would highly recommend. Great value for money!

4 August 2024
Unprompted review
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Reply from Aimee Provence High Tea Parlour

Thanks for the amazing review, Justin! We're so glad you and your friends enjoyed the vegan picnic hampers. It's great to hear that the food was not only delicious but also beautifully presented. We're also thrilled to hear that the hampers were so generous in size, easily feeding all six of you. Thank you for your kind words and recommendation – we hope to see you again soon!

Kindest,
Aimee Provence Team

Rated 5 out of 5 stars

A beautiful hamper for a special day

Your team suggested a hamper to us as you were not open on a Monday.

So beautifully packed up so that I could use the next morning.

My daughter absolutely loved the hamper. We spread it out overlooking buderim falls to celebrate her 18th.

A trek down but so worth it. Everybody walking past was saying how lovely it all looked.

The Sandwiches were so tasty and macarons devine. The scones huge. The tea so lovely in flavour. The only thing we weren't a fan of was the little Petit four cakes.

Definitely use your service again, better still, we will come in on a day you are open.

15 July 2024
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Reply from Aimee Provence High Tea Parlour

Thank you so much for your lovely review and for choosing our high tea hamper to celebrate your daughter's special day. We're thrilled to hear that you enjoyed the beautiful setting by Buderim Falls and that the hamper met your expectations. It's always our goal to create memorable experiences, and we're glad the sandwiches, macarons, and scones were a hit!

We appreciate your feedback about the petit four cakes and will take your comments into consideration to improve our offerings. It's wonderful to know you'd like to visit us in person; we look forward to welcoming you and creating an equally delightful experience when we're open.

Warm regards,

Daniel,
Aimee Provence High Tea Parlour

Rated 5 out of 5 stars

Finest service

This is a great place to come and enjoy the finest service and scrumptious food with your friends or family.
Aimee Provence High Tea also have always delivered my hampers timely and beautifully packaged. The receivers absolutely loved and enjoyed the delicious, superb quality of their products.
It is wonderful to be able to send a special gift to someone without any hassle and knowing that your request will be met. Aimee Provence will always be my first choice for special gifts. Highly recommended. Thank you.

19 June 2024
Rated 5 out of 5 stars

those scones are absolutely to die for, yummm

Thankyou Aimee Provance for the most delightful Mother’s Day hamper! We had a lovely high tea party, those scones are absolutely to die for, yummm. I love your hampers, they are just perfect for any occasion & are filled with delicious treats. It was perfect in every way & thankyou for the special gift for Mum.
Kristy Tentori

9 May 2024
Rated 5 out of 5 stars

What a beautifully presented High Tea…

What a beautifully presented High Tea for Mother’s Day. It was delivered in time for her to share and just as well as there were so many delicious treats to be enjoyed! I’m so pleased I could treat my Mum from a distance.

7 May 2024
Rated 5 out of 5 stars

I thoroughly enjoyed my Mother's Day…

I thoroughly enjoyed my Mother's Day Hamper! Everything in it was absolutely delicious!! It was beautifully presented and made Mother's Day very special for me.It felt like it had been packed with lots of love. The ordering process and delivery on the day went smoothly. Thankyou for providing such an amazing and beautiful service.

23 April 2024
Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the product was perfect. Food and how it was packaged. My mother love her little treat. Thanks 🙏

24 April 2024
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Reply from Aimee Provence High Tea Parlour

Thank you, Graham! We appreciate you taking a moment to share your feedback. We’re thrilled to hear that your mother enjoyed her Mother’s Day hamper, thank you!

Rated 4 out of 5 stars

Mum loved her high tea and it was…

Mum loved her high tea and it was presented very well. A little expensive for what it is and no knife to cut scones and put jam on.
I also tried to book a table for mothers day way ahead with no reply untill I rang for the 3rd time and all tables were booked which was a bit dissapointing

Apart from this would recommend aimee provance to anyone who is wanting a lovely high tea :)

6 May 2024
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Reply from Aimee Provence High Tea Parlour

Hello Louise,

Thank you for your review and for your kind words about our high tea! We're delighted to hear that your mum loved the presentation.

We understand your feedback about the price and the inconvenience you experienced booking a table for Mother's Day. We were actually fully booked for Mother's Day since March, which is why you weren't able to get a confirmation through our usual channels.

We're always looking for ways to improve our service, so we appreciate you bringing this to our attention. We'll definitely consider your suggestion about providing knives for the scones.

In the future, if you'd like to make a reservation for a special occasion, we recommend calling us a bit further in advance to avoid disappointment.
Thank you again for your feedback, and we hope to see you again soon!

Thank you,
The Aimee Provence Team

Rated 5 out of 5 stars

Perfect Hamper for Mothers Day

The on-line ordering and collection of my hamper on Mother's Day was so simple, and I had left it to the last minute... I'm talking like the Thursday before hand. It was so nice to just set up a High Tea at home with me and my mum and we dialled my sister in from Townsville on Facetime.
Everything in the hamper was lovely, the scones, finger sandwiches, petit fours, chocolates and macarons... we were still enjoying our treats days later.

9 May 2024
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Reply from Aimee Provence High Tea Parlour

Dear Katie,

Thank you so much for your lovely review! We're thrilled to hear that our Mother's Day hamper helped make your celebration so special.

We're glad the online ordering and collection process was so easy, even on short notice.
We hope to create another delightful experience for you soon.

Sincerely,
The Aimee Provence Team

Rated 5 out of 5 stars

Mother's Day Hamper

This generous Mother's Day Hamper arrived beautifully presented with flowers and full of delicious treats! Thank you for creating such a such a lovely gift and making the day so special

9 May 2024
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Reply from Aimee Provence High Tea Parlour

Dear Danielle,

Thank you so much for your lovely review! We're pleased to hear that you were happy with the Mother's Day hamper and that it helped make the day special.

Sincerely,
The Aimee Provence Team

Rated 5 out of 5 stars

Mothers Day Hamper

What a beautiful and delicious Mothers Day Hamper. Thank you so much. It was fresh and just devine. Highly recommend 😊

12 May 2024
Unprompted review
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Reply from Aimee Provence High Tea Parlour

Dear Sharlene,

Thank you so much for your lovely review! We're delighted to hear that you found the Mother's Day hamper to be both beautiful and delicious. We use fresh, high-quality ingredients to create our hampers, and we're thrilled that you enjoyed them.

Sincerely,
The Aimee Provence Team

Rated 5 out of 5 stars

Great to deal with

Great to deal with , great food , great delivery service
Thank you will definitely use again I live in nz and my sister lives there so nice to know somewhere I can order from or make a booking for her

27 April 2024

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