Ailsion Reviews 

145
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

WARNING — ORDER NEVER RECEIVED I ordered two Electric Automatic Nail Clippers from Ailsion on January 8, 2026 and paid $36.97 through PayPal, including $1.99 for shipping protection. Mo... See more

Rated 1 out of 5 stars

WARNING, Ailsion, will NOT RESPOND TO BILLING ISSUES!! This company will advertise FREE SHIPPING, than you will get charged SHIPPING AS WELL AS A SHIPPING INSURANCE FEE! The product DID NOT DELIVER ON... See more

Rated 1 out of 5 stars

Ordered some spray wax for vehicles. Ailsion sent me tracking info but the tracking number link could not be accessed. Also said my package was delivered but not by what courier or to any address. Als... See more

Rated 1 out of 5 stars

I'll never order through this place again! Very slow. Tell me 14 days after shipment which isn't right. I've ordered two sets of orders through another company after ordering through ailsion and still... See more


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1.2

Bad

TrustScore 1 out of 5

145 reviews

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1.2

All reviews

(145)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMERS !!!

SCAMMERS !!!! I ordered two car mirror phone holders. They sent 3. But they made sure to leave out the clamps for the top part so it can’t be hooked on the mirror. If you contact them they tell you no refund unless you ship the items back yourself and pay the cost. But they will only give back 50%. You will never see a penny back.

28 August 2024
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers. This sink stopper DOES NOT FIT USA drains! I ordered FOUR and am stuck with them because the only way to return them and get a refund is to PAY TO RETURN TO CHINA!!!! They know no one will incur that cost! No paperwork/invoice is included in the package. This is what they said:
julia (Support)

Aug 21, 2024, 14:06 GMT+8

Hello,
We are sorry that you are not satisfied with our product. Unfortunately, we do not offer a return slip.
If you want to send it back, you need to take the postage yourself.
The address is,
Baishi Yuncang, A02-206, Changshu Pugang Industrial Park, No. 22 Xinggang Road
Yanjiang Development Zone
215500 Changshu
Jiangsu Province
People's Republic of China

5 May 2024
Unprompted review
Rated 2 out of 5 stars

Nice product, lousy return service

After receiving what appears to be a quality floor drain only to find it is too large, I excersize the return option only to be advised to return the product to a China address at a ridiculous cost or take a 30% refund. Caveat emptor!

29 August 2024
Unprompted review
Rated 1 out of 5 stars

Shame on Facebook

Why does Facebook allow this scam company to advertise on their site. Facebook, you suck!
My order email has now, mysteriously, disappeared from my inbox. I put a complaint in to my credit card, and they suggest I get a new one. A lot of worry and trouble, for a sink stopper that will never be delivered. Live and learn, I suppose

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company and or their…

Do NOT trust this company and or their online transactions! I ordered not one but two wood salves for $45(!) and have never received either one. Attempted to contact the company to no avail for two months and am now reporting them for fraudulent practices. Awful to do to consumers as they are clearly simply thieves.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

I purchased an electric knife sharpener…

I purchased an electric knife sharpener when I received the item it was already well used and looked like a secondhand item. I want to return it but where is the return and refund procedures. I also ordered and paid for the adhesive and never received this. Very disappointing. I wouldn’t recommend this website for purchasing items.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

One star because I had to

One star because I had to. Cheap material, buttons and zipper barely zipped. The fit was clownish. Trying to talk to customer service was a nightmare. They wanted to give me 45% back to keep and try to find someone pants would fit. Never order from them. Complete scam!

3 July 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I purchased a product from this company never received the product despite the many times I tried to contact and asked for an update. This company is in China and call it a coincidence but besides not receiving my product and told I would not get a refund shortly after the purchase my card was charged over $1200.00 for a purchase of some car parts from a dealership in Gilbert Arizona. Never been to Gilbert Arizona. Very big scam. Do not purchase anything from this company

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Purchased a phone holder (was sent 2)

Purchased a phone holder (was sent 2). It does not fit my rear view mirror. Immediately emailed customer service addressed on Saturday, May 11, and have not received any response. Sick of these scammers!

11 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY - SCAM

Hmm. what went wrong... we can start off with the company sending the wrong product - a Tablet stand instead of the ordered Laptop stand. Then I received an offer for a 50% refund. Say what?? You screwed up and are generously offering me 50% back??? As I have told them repeatedly, I'm not interested in the refund, I just want the product.

If they can't provide me with the item that I ordered, then I will take a full refund.

They claimed that I couldn't do that until they get the wrong product back (at my cost). I replied that I have no problem providing the wrong product to the carrier when the correct one arrives or they can send a prepaid envelope and I will ship it back but I am not paying for shipping back their mistake. The last email I received from them was offering 70%. This amounts to them still making a profit from their error. I then asked to be put in touch with a manager and have heard nothing since.

This has been going on for a couple of months now. Very frustrating.

I do not recommend anyone do business with a company that will NOT correct their mistakes.

Kent

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Paid the money

Paid the money, received email to say they would be in touch when they have sent the product. 6 weeks have passed no email, no product.
Think I’ve been scammed, bugger.
$ about 90.00 NZ dollars
So frustrating I work hard for my money.

So the product arrived, the furnisher polish is a cheap take off of what was advertised and so is the car cleaning product. The cell phone holder seems legit.
Very disappointed.

4 May 2024
Unprompted review
Rated 3 out of 5 stars

Finally got delivered

Placed an Order ail-52477 in January for Powerful Solder Multi-Material Repair Adhesive. Shipment arrived weeks later and was missing all the adhesive and contained only the plastic holders. I emailed customer service, they said to send them a picture of what I received. I sent them the picture and they said they would resend me the order, weeks later I never received and now all of a sudden, they now tell me to talk to my post office. What a Scam. I will file a claim with PayPal and see where that goes.
Would be nice to see Ailsion do the right thing.

Wow, days after my poor review, my product finally arrived. Product works very well, changing my review to 3 star.

2 March 2024
Unprompted review
Rated 1 out of 5 stars

I ordered this product on 2/18

I ordered this product on 2/18. Here I am, requesting a refund on 3/19. I sent an email to customer service and received a link to a shipping tracker app. The problem is you need a shipping number, the number that was never sent. This is so typical of companies located in China. This is a scam and I regret ordering this online. It was an impulse buy and the cost was inconsequential. I’m glad I used PayPal to buy this product because I at least feel like I have an advocate in my corner. $33 for fancy nail clippers. Me getting my money back was based on principles, not financial. Save yourself time and irritation, order from Amazon where refunds and returns are effortless.

19 March 2024
Unprompted review

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