AIB Estate Planning Ltd Reviews 

200
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite manner, making interactions pleasant and reassuring. Many highlight the exceptional customer service, noting how agents patiently explain complex information clearly and kindly, putting people at ease. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the straightforward process and the clear, understandable advice received, ensuring they feel confident in their decisions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its professionalism and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as fabulous, efficient,... See more

User experience

Customers had positive experiences with the user experience, often highlighting how professional and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew was brilliant. Very professional and explained everything in an easy to understand way. Lots of advice was given without feeling pushed into making decisions. We initially had Wills writte... See more

Rated 5 out of 5 stars

Fabulous customer service . Efficient,smooth ,straightforward and very patient in explaining everything to me in a clear,calm ,kind and understanding manner . Spoke with Andrew several times whils... See more

Rated 5 out of 5 stars

Jack the agent who handled our enquiry regarding preparation of our Wills. Jack explained everything we needed to know regarding how new rules work and what would be the best for us. No pressure was p... See more

Rated 5 out of 5 stars

Initial contact was over the phone The process was explained to me and my questions answered felt happy knowing how easy the process was Andrew came to our house he turned up on time very profess... See more


Company details

  1. Estate Planning Attorney
  2. Legal Services

Written by the company

At AIB Estate Planning Ltd, we are dedicated to helping you secure your home, assets, and loved ones with confidence. Our team of experienced estate planners brings decades of combined industry expertise to provide you with comprehensive, personalized estate planning solutions. We understand that every client is unique, and we tailor our services to meet your specific needs, whether it's drafting a legally sound Will, setting up Trusts, or creating Lasting Powers of Attorney. What sets us apart is our transparent and caring approach. We believe in empowering you to make informed decisions about your future. Our goal is to offer you peace of mind, knowing that your estate is in capable hands. We provide free consultations to discuss your requirements without any obligation, ensuring that you feel comfortable and confident every step of the way. Contact us at 0800 048 7320 or info@aibestateplanning.co.uk to get started. Trust AIB Estate Planning Ltd to protect your legacy and secure your future. Let us guide you through the process with expertise and care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t rate this company enough

Can’t rate this company enough. I had a phone call with Andrew & we sorted out my Will.
I feel happy it’s sorted because you never know what is around the corner.
Don’t put off doing it!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Piece of mind.

Excellent customer care.Good advice on all matters.Andrew did a good job explaining the various aspects of my request.Excellent and delivery of all relevant paperwork.

3 February 2026
Rated 5 out of 5 stars

I highly recommend AIB Estate Planning…

I can’t recommend AIB Estate Planning enough. They did an absolutely amazing job helping me get my will written. I struggle to keep appointment times, but they were so patient, understanding, and never made me feel rushed or uncomfortable.

Everything was explained clearly and in detail, which really put my mind at ease. They took the time to make sure I fully understood each step and felt confident with the decisions being made.

Such a professional, friendly, and supportive service from start to finish. Thank you so much, I’m genuinely grateful for all your help.

14 January 2026
Rated 5 out of 5 stars

Very pleasant and understanding

Very pleasant and understanding. I was comfortable being open and honest. Explained everything in terms I could understand. I wouldn't hesitate to contact them if I need advice. I would recommend them to friends and family.

8 January 2026
Rated 5 out of 5 stars

Very pleasant and helpful

Me and my husband recently used AIB to assist in the preparation of a will. Andrew Brown was most helpful when advising us both through the process. Many thanks. We would use this company again and would recommend it to others too!

13 January 2026
Unprompted review

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