First, you required a survey before renewal, but it stated no rush. Then an email was received that we were being canceled. We spent hours researching new insurance and obtained approvals while tryin... See more
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I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more
Company replied
Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I... See more
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I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more
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Company details
About Ahoy! Insurance
Written by the company
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
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Boat Insurance for Boaters by Boaters
Written by the company
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Contact info
5 Union Square W STE 1400, 10003, New York, United States
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4.5
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ahoy! Insurance
Thank you Edward for the nice review. Ahoy!
I’ve only been an ahoy member a few…
I’ve only been an ahoy member a few weeks, I like the reminders to perform safety checks prior to launching. I really like the app. I have recommended ahoy to my insurance broker.
So to date, loving being a member of the Ahoy Insurance family.
27 July 2025
Reply from Ahoy! Insurance
Thanks so much for the thoughtful review John! We started Ahoy! so boaters like us will have a companion to rpotect them when they are on the water creating memories with family and friends. So when someone like you attests to the merits of our offering and even going as much as to recommend us to your broker we cant be happier.
Looking forward to a long lasting partnership.
Ahoy!
Reply from Ahoy! Insurance
Thank you Oz for the review. Ahoy!
Smooth Sailing with Ahoy!
I couldn’t be happier with my decision to switch to Ahoy Boat Insurance! From the moment I signed up, the entire process was fast, straightforward, and tailored specifically for boaters like me. The mobile app is incredibly easy to use, and I love the built-in features like theft recovery and real-time weather alerts.
What really impressed me was the personalized support—I actually felt like they understood my needs as a boat owner, not just another policyholder. The rates are competitive, and the coverage gives me peace of mind every time I’m on the water.
25 July 2025
Reply from Ahoy! Insurance
Thank you Jennifer and Carl for the great review! We built Ahoy! to best serve boaters like us. So when our community members recognize the offering relevance, the ease of use, and above all the quality of service we couldnt be happier. We are looking for a long and delightful relationship.
Oh... and we let Mark and Amanda, who assisted you, know you are happy :-).
Ahoy!
Reply from Ahoy! Insurance
Thank you Kevin for the review. Ahoy!
Trying not to pay me on a total loss
Trying not to pay me on a total loss. conflicting information
23 July 2025
Reply from Ahoy! Insurance
Hello Terri, thank you for sharing your feedback.
We’re sorry for any frustration you’ve experienced.
For privacy reasons we can’t discuss specific claim details here, but our team is actively working on your file and has requested some additional information.
Please reach out directly to your adjuster so we can help ensure everything needed is received and your claim can move forward.
Thank you for giving us the opportunity to assist you.
Ahoy!
Gordan is wonderfull !!
22 July 2025
Reply from Ahoy! Insurance
Thank you Jeff for the kind review. We concur, Gordon is great! Ahoy!
Reply from Ahoy! Insurance
Thank you for the kind review Michael. We informed Mark, Vanessa, and Gordon who assisted you of the sentiment. Ahoy!
Great quick reliable professional…
Great quick reliable professional service
Very pleased, Price is unbelievable
17 July 2025
Reply from Ahoy! Insurance
Hello Will. Thank you for the great review. We are SO pleased to hear you are happy with our service. We put prime value on providing our fellow boaters the offering we would have liked to have and didnt before we started Ahoy! as well as the highest level of service. So when someone like you is happy with both of those we couldnt be happier.
We conveyed your sentiment to Gordon, Amanda, and Vanessa who assisted you.
Please let us know if we could be of further assistance.
Ahoy!
Reply from Ahoy! Insurance
Thank you for the review Mark. We are so pleased to hear you liked the customer experience. We hope that you are also happy with our offering and service.
Ahoy!
i called 20 times a couldn't reach…
i called 20 times a couldn't reach anyone I'm looking for a different insurer
17 July 2025
Reply from Ahoy! Insurance
Hello Jay and thank you for your feedback. As professionals and fellow boaters ourselves we take very seriously any opportunity to improve, for sure if a fellow boater and a customer is not satisfied with any aspects of our offering and service.
We see that indeed you tried to reach us three times by chat on July 1st but unfortunately couldnt find record of any missed call, voicemail, or e-mails. We are concerned about that and will appreciate it if you could get in touch and provide more details.
We see that Amanda was able to return your missed chats on July 1st and assist you with adding a lien holder but still would like to 1) make sure that all your need were addressed 2) further research the case so to fix any technology bugs or issues with our processes.
You can reach us at 1-855-BUY-AHOY (1-855-289-2469) Mon-Fri 9am to 8pm EST or chat with us on our website (www.ahoy.insure) during those times. You can also e-mail us at firstmate@ahoy.insure.
We also texted you with the same information.
Looking forward to further discussing.
Ahoy!
Reply from Ahoy! Insurance
Thank you for the review Robert. Ahoy!
Reply from Ahoy! Insurance
Thanks so much for the feedback David. As we wrote Amy below, we are boaters as well so know what a boater is looking for. Professional, timely, courteous, service is one of these things. So we are thrilled to know you are happy. Ahoy!
Very nice man updating the year of the…
Very nice man updating the year of the boat for our bank loan details. All done quickly over the phone as I was working. Great company.
14 July 2025
Reply from Ahoy! Insurance
Thank you very much Amy for the review. We are boaters as well so know what a boater is looking for. Professional, timely, courteous, service is one of these things. So we are thrilled to hear that Gordon who assisted you lived up to these standards and will inform him of your feedback. Ahoy!
Reply from Ahoy! Insurance
Thank you Chauncey for the review. Ahoy!
The ease of applying online
The ease of applying online, the ease of receiving my policy and of course the cost thank you
10 July 2025
Reply from Ahoy! Insurance
Thank you for the review Jolene. As boaters ourselves we created Ahoy! to be what we were looking for and didnt exist. So getting such a review from a fellow boater warms our hearts. Ahoy!
Reply from Ahoy! Insurance
Thanks for the review John. Please be on the lookout for more and more information and content about boating on the content section of our website and through our newsletters. Ahoy!
Not enough information
7 July 2025
Reply from Ahoy! Insurance
Thank you for the review Judy. We take to heart any and every feedback and aspire to continuously improve. We would be happy to learn what information was/is missing. One of our crewmates will reach out shortly. If you would like to contact us even before then please call us at 1-855-BUY-AHOY (1-855-289-2469) Mon-Fri 9am to 8pm EST or chat with us on our website during those business hours. Ahoy!
Gordon was extremely helpful.
1 July 2025
Reply from Ahoy! Insurance
Thank you for the review Frank. We let Gordon know about the sentiment. Ahoy!
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