Agria Dyreforsikring Reviews 1,470

God og klar forsikringsordning for både ansvar for -og sygdom hos hund.
Fin web-side let at betjene.
God og hurtig ekspedition af en sag med klar tilbagemeldning.
Kan kun anbefale forsikringsselskabet.

Im very new at the insurance and they covered everything that happened to my poor little kitten and super fast, even when I called crying they helped me out explaining everything with patience.

Really appreciate the prompt responses both in the form of video consultation and in the form of reimbursement.

At i behander Os godt og positiv behandling hos jer hensyn til hundes sygdom Tak for det

When I was planned to move my Pet a beautiful beagle born in India and soon to become a Danish , I was looking for options for getting a pet insurance for the first time. I had a promising meeting with Sarah Brandes from Agria who explained me really well and assisted me in the process of getting an Insurance and I can tell you I could never get a better insurance in Denmark. I am so happy with the overall experience and do recommend for hassle free claims and great onboarding experience.

I have shifted my dog-insurance from **** to AGRIA: all the way to get everything done was good company of nice and helpful members of the AGRIA-team!!!!!! The absolute highlight was that originally I had had a question, that even I had forgotten about. Today I got a very detailed answer respecting that issue: one of the best experiences I made in 30 years of business life!!!!! Absolutely recommandable!!!!!

Excellent customer service, especially from Maja Kunderådgiver. She helped me with a lot of patience to solve my query.

Took out insurance on my new puppy and attempted to claim on Agria insurance for a hospital visit. The claim was unsuccessful as the illness was deemed to have started before the insurance policy would activate. We attempted on several occasions to take out the policy weeks before, and the hospital visit proved there was no illness...but okay, insurance providers will deny as much as possible, right?

I then receive information that Agria will terminate the policy AND force this disclosure to other providers should I attempt to find a new provider.

Frankly, this behaviour is not only unprofessional but morally disgusting. We are talking about the health of a small dog over a UTI that is now clear.

You should be ashamed of yourselves.

REPONSE:-
If we're going to get into micro-timings around my dog's illness, perhaps we should discuss the 2 weeks of dodged communication from your representative in trying to set up our insurance, *long* before any symptoms arose. Not to mention that a pet showing "symptoms" may not allude to an illness at all.

Your "applicable terms" are to go full scorched-earth on failed claims; cancelling insurance and blacklisting applicants against other insurance providers. Not to mention we were not contacted about the claim at any point...unless I suppose you count one lengthy, aggressive email after the fact. You should probably evaluate working for a company willing to prevent an animal from receiving health insurance for the rest of its life.

God behandling. Billig pris

Not good at all, paid several years but when my dog is gone there is no help to recieve. Do NOT recommend!!

Super god service.
Kort svartid.

My cat Hugo had a situation and the bill was 2000 dkk.
They only paid 600 of it! so 1200 I had to pay and from the rest of the amount they paid 90%! and again I had to pay 10%!
Agria is the most expensive one, but don't cover much of the expenses!

I am happy I switched to Tryg, for which you have to pay 800 yourself and they cover the rest.
They are also cheaper.

Don't go with agria, go for other insurances! I am gonna tell the breeder from whom I got my cat, not to suggest Agria to buyers.

I always feel you give good help, therefor i choise Agria.
Merry christmas
Solveig

I have been a loyal customer of this pet insurance company for years now, and I honestly have never been more disappointed with a company. The way they handle claims is atrocious. They are completely unprofessional and do not care about their customers. I would not recommend this company to anyone.
Ich bin seit mehreren Jahren bei diesem Unternehmen "versichert" und war noch nie so enttäuscht wie jetzt. Die Art und Weise, wie sie Schadensersatzansprüche bearbeiten und mit Claims umgehen, ist grauenhaft und erschreckend. Sie sind völlig unprofessionell und kümmern sich nicht um ihre Kunden. Ich würde dieses Unternehmen niemandem weiterempfehlen!

Reply:
Hi Helle,
What makes you think I am going to respond to empty and meaningless phrases? This is clearly indicative of the lack of professionalism which I was referring to in my review.
Hallo Helle,
Ich finde Ihren Hinweis total unprofessionell und ohne Substanz. Dies bestätigt eben die Punkte, die ich in meiner Bewertung gemacht habe.

Second reply:
Hi Helle,
The outcome of the case was very disappointing. I highly doubt that a reopening of the case will lead to a different outcome.
Das Ergebnis des Vorgangs war sehr entmutigend. Ich bezweifle sehr, dass eine Wiederaufnahme zu einem anderen Ergebnis führen wird.

Not a serrios ensurance company!!! I have ensured one of my dogs with Agria Dyre Forsirking.The dog was helty and ok in the moment the ensurance has been made. In 2021 january he was have a crossband operation to one of his leg, after 4 mounts the other leg has been operated.the ensurance didn’t cover nothing because the ensurance didnt have one year sice it has been made when the dog has the problem. After one year from the last operation the dog has have a problem with the menisk. This time the ensurance didnt cover again because they sey the dog problem has been apear less then one uear from the last operation 😡.( i specific her that one doctor has seen the dog and the problem has come after one year from last)so no cover again more of that i have been call by a lady wich take care of the our case and she advice me that my dog will not be cover for legs problem or displasia any more because he was have to meny problems in the last time 😡. Because Agria ensurance i lost a lot of money and the right of my dog to be treat cover by ensurace to other company👎👎👎i really not recomand them… surch another company !!!!

Too much harassment via email text and letters constant bombardment
I was going to use this company but the reviews and now this is making it too much to take
Very sad as the policy seems okay

I only ever give the email option
For the environment etc etc
Nice response
Defo not using now