Agilio Software Reviews 904

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and efficiency, often highlighting their promptness in resolving issues. The customer service is frequently described as exceptional, with many people appreciating the quick response times and the clear, practical guidance provided. The overall service and user experience are also highly regarded, with consumers finding the system easy to use and reliable for managing their tasks. However, some customers also noted occasional difficulties with the user experience, particularly when uploading documents. A few reviewers mentioned slow response times from support or, in some instances, no response at all, contrasting with the generally positive feedback regarding quick and efficient assistance.

What people talk about most

Response time

People report positive experiences with response times. Customers frequently praise the quick and efficient... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the support team's efficiency and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more

Company replied

Rated 5 out of 5 stars

Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more

Company replied

Rated 5 out of 5 stars

Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more

Company replied

Rated 5 out of 5 stars

Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

904 reviews

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Rated 5 out of 5 stars

Very quick to help and respond to my…

Very quick to help and respond to my queries . Some wonderful courses and some great offers if you pay the yearly subscription

16 April 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that you received quick and helpful responses to your questions. We appreciate your positive feedback regarding the wonderful courses and great offers.

Rated 5 out of 5 stars

Excellent website for CPD

This is a very easy website to use with a huge range of subjects for continuing your education. Even with the basic subscription you are able to access everything you need.

20 April 2026
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Reply from Agilio Software

We're happy to hear that our website is easy to use and offers a wide range of subjects for your continuing education. We appreciate your positive feedback regarding the accessibility of our basic subscription.

Rated 5 out of 5 stars

Brilliant

Brilliant, patient and responsive as always, thank you

20 April 2026
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Reply from Agilio Software

We appreciate you sharing your feedback and are so happy to hear you received brilliant, patient, and responsive support. Thank you!

Rated 5 out of 5 stars

Fast acting and helpful response

Fast acting and helpful response

20 April 2026
Agilio Software logo

Reply from Agilio Software

We appreciate your positive feedback and are so glad we could assist you effectively with our fast and helpful response. Thank you!

Rated 5 out of 5 stars

Have used Agilio for years

Have used Agilio for years. Always helpful and efficient if there is an issue. Would not trust my CPD anywhere else. Thanks.

20 April 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our assistance has been helpful and efficient for you over the years. Thank you for trusting us with your CPD, and for your kind words!

Rated 5 out of 5 stars

Answer within one minute

Answer within one minute. When asking for help with some issues, the call lasted less than 1 minute, the advisor was very helpful!

17 April 2026
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Reply from Agilio Software

We're happy to hear that our advisor was very helpful and resolved your issues quickly! We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Excellent training sessions

Excellent training sessions ( I have done 3 so far, 2 more to go) easy to understand, key points highlighted and very straightforward. I am a receptionist at a dental practice and found the content very helpful.

14 April 2026
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Reply from Agilio Software

We're happy to hear that you found the training sessions easy to understand and helpful for your role as a receptionist at a dental practice. We appreciate you highlighting the straightforwardness and key points. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very responsive actioned my request…

Very responsive actioned my request practically immediately.

17 April 2026
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Reply from Agilio Software

We're so happy to hear that your request was actioned quickly and efficiently. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Request actioned immediately and…

Request actioned immediately and communication excellent

17 April 2026
Agilio Software logo

Reply from Agilio Software

We're so glad to hear that your request was actioned immediately and that our communication was excellent. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very user friendly and easy to talk to

Very user friendly and easy to talk to. My problem was solved in less than 5 minutes.

17 April 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our platform was user-friendly and our team was easy to talk to. We're glad your problem was solved quickly! Thanks for your feedback.

Rated 5 out of 5 stars

response times

response times really good and request resolved within an hour

17 April 2026
Agilio Software logo

Reply from Agilio Software

We are happy to hear that our response times met your expectations and that we resolved your request quickly. Thank you for the great feedback!

Rated 5 out of 5 stars

Easy quick helpful professional

Quick to answer
Polite
Helpful
Professional

17 April 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you taking the time to share your positive experience. We are happy to hear that we were helpful and professional.

Rated 5 out of 5 stars

very helpful

I had a query and the person I spoke to was very helpful

16 April 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you sharing your feedback. We are so happy to hear that our team member was very helpful in resolving your query.

Rated 5 out of 5 stars

Very quick response and accurate

Very quick response and accurate, relevant information provided.

16 April 2026
Agilio Software logo

Reply from Agilio Software

We are so glad our response was quick, accurate, and relevant. Thank you for your positive feedback; we appreciate it greatly.

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