My mum needed a new accessible bathroom installing and Age Care Bathrooms made the whole process easy from start to finish. Barry did a thorough survey and answered all of our questions, Mollie respon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Our family-run business specialises in providing mobility and disability shower and bathroom solutions that are tailored to our clients' needs and budgets. With over two decades of experience serving these communities, we take pride in delivering fully customized solutions that exceed our clients' expectations. To ensure that we offer the best possible service and pricing, we have trained all of our staff in both plumbing and electrics, enabling us to complete the entire installation process without the use of subcontractors. This means that our teams of two can efficiently and seamlessly install your new bathroom or shower solution with minimal disruption to your daily life. With our comprehensive approach and commitment to independence without compromise, we are confident that we can provide you with a bathroom or shower solution that is both practical and stylish, while meeting your specific mobility and disability needs.
Age Care Bathrooms, Telford Crescent, S433PF, Chesterfield, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole experience was fantastic- just as it says on the website from start to finish. Barry arrived on time to measure up and draw up the plans offering advice and guidance with no pressure selling. Our bungalow renovation has been enhanced dramatically with a professional service throughout. The bathroom fitter worked for four days solid informing us each day what was happening and if and when water was being turned off and for how long, always checking if anyone required the toilet before hand. Courteous and clean throughout, removing all waste and working extremely tidy. It was an experience I was dreading but was pleasantly surprised how well it went and even more impressed with the final results. It’s so nice to see my disabled husband use a wet room that was designed for him / his needs specifically whilst having a modern and Fashionable bathroom for everyone to use and admire. Big thanks to a wonderful company would definitely recommend to anyone.
New bathroom is amazing had 1 guy and he did it all in 4 days no delays no excuses and was a very friendly guy. Had a wet room done for the ease of my mum and this has made it so much easier for her she doesn’t need my help at all now and feels very safe and independent on her own. Would recommend.

Reply from Age Care Bathrooms
I am absolutely thrilled with my new bathroom which has been designed as a wet room with a remote controlled shower, flipper shower screen, fold-down shower seat, an adjustable height combined toilet/bidet and plenty of grab rails. The set up works really well. The process was very smooth from the beginning to the end. Everyone working on the project went above and beyond in making sure that everything was perfect, from Barry at the design stage to Jono who did most of the installation and Owen, Richard and Harry. Thank you all!

Reply from Age Care Bathrooms
We are really pleased with my mum's new bathroom/Shower which has given her back her independence. Owen ,the installation fitter was very professional with a refreshing positive attitude and considerate manner . The whole thing looks great and we would highly recommend using Age Care Bathrooms.

Reply from Age Care Bathrooms
My mum needed a new accessible bathroom installing and Age Care Bathrooms made the whole process easy from start to finish. Barry did a thorough survey and answered all of our questions, Mollie responded to any emailed queries promptly and Scott worked incredibly hard to install a top quality bathroom. I am very impressed and my mum loves her new bathroom. Thank you!

Reply from Age Care Bathrooms
The best thing I have done mainly from a safety point but it looks fantastic I can highly recommend them

Reply from Age Care Bathrooms
Choosing who we would order our bathroom from was difficult but we are sure we made the right decision. The staff could not have been more helpful and the installation was quick & troublefree. Best of all the finished bathroom met all of our needs and has made a huge difference particularly for my disabled wife. Thank you Age Care Bathrooms.

Reply from Age Care Bathrooms
Professional service , explained everything from start to finish , Owen the bathroom fitter was outstanding , a grafter ! Tidy and efficient , can't praise him enough.
Thank you team for making my mums bathroom easier and safer.

Reply from Age Care Bathrooms
The experience was good from start to finish. The guys were great, professional and friendly . Thank you so much Lee and Richard for doing a great job. You were both so nice. I love my 2 bathrooms especially my Hydrotherapy bath.
I would recommend this company. The office was very helpful and everything came together brilliantly.
A very happy customer. Thanks again
Brenda Anderson

Reply from Age Care Bathrooms
After having several specialist wet room companies come and offer various solutions. We decided to go with Age Care as they offered the most flexible design options. They were also the lowest priced ( not by much) all companies were not cheap. We were impressed with the statement that they don’t use contractors and all their fitters were employees. The office were happy to change colours and layout on the computer designs before we made a final decision. On the first day of the project Scott turned up promptly and worked hard until 7:30 pm every night (with our agreement) when an issue with the height of the toilet was discovered he worked quickly with head office to resolve the issue. He stayed until 8:30 on the final night spending 2 hrs deep cleaning the new wet room and even sweeping the patio in the dark ensuring we had no cleaning to do after he left. The wet room has made a massive difference to my life (wheelchair user) and worth the money. To have a one stop shop for a new bathroom.

Reply from Age Care Bathrooms
Let's start with the positive - the fitters were always polite and courteous.
On reflection should have gone with a local company. Problem started following the fit in November 2025 when it was obvious the shower screen was too narrow to retain the water in the shower when someone was using it. We didn't order a wet room but my 84 year old mum was having to wipe the water off the bathroom floor after every shower.
So we had to get the tape measure out and sent photos to try to convince the company that a 900cm screen shouldn't be measuring cms less which it was. Only to be told by the company that the manufacturer said the screen width was within tolerance.
Initially were told we would have to pay for a resolution. Unhappy to say the least.
Eventually they agreed to fit an additional shower curtain at their cost to try to resolve the issue but once fitter arrived it became obvious it wouldnt work as it would cut off mums access to the handrails that were already installed.
Company eventually fitted a larger shower screen at their cost when I mentioned it wasn't fit for purpose or satisfactory quality for a shower install. Now mum doesn't have to wipe the floor.
I spent hours trying to resolve this and it is very expensive so you wouldn't expect this level of hassle. It was definitely oversold and we believed the salesman.
They have good reviews for wet rooms but that wasn't what we wanted we wanted a dry floor.
Owen the fitter was very efficient and tidy. There was no mess at all, unlike a recently experience with Central Heating fitters.
Owen kept me updated and at the end explained everything.
Age care seem a very good firm, would highly recommend them

Reply from Age Care Bathrooms
Excellent service at the planning stage.
Installation was fast and the installer worked very hard to complete within a week.
During the early discussion we asked for the old plumbing to be renewed as it was unrelable. this was only partially done and has led to a leak within the first week.
The installer also sugested that the plan was only a guide and decided not fit a drain pump and had to be persuaded to fit a second hand rail. Drainage is now borderline and would have benefited from the pump.

Reply from Age Care Bathrooms
Due to my husband’s mobility and health problems, it became apparent that we needed a safer and more accessible bathroom.
After looking at various Companies advertising bathrooms etc, we decided to contact Age Care Bathrooms. However, as they were so far away from us here in Worcester, we didn’t think they would be interested in travelling so far.
From the moment we contacted them, we were extremely impressed with the professionalism, helpfulness and friendliness of the people we were involved with. The Designer, Emily (our point of contact), Lee and Adam (fitters) and Harry (Electrician) were all fantastic, nothing was too much trouble. Lee and Adam were extremely hard working, punctual, caring - I could go on and on, but in nutshell ACB are outstanding in all respects, and we are over the moon with our new bathroom. Our grateful thanks to all of the team.

Reply from Age Care Bathrooms
Very professional did the job in 5 days lighting plumbing and fittings very pleased with our lovely bathroom

Reply from Age Care Bathrooms
Thoughtful, considerate workmen, explained everything at each stage so we understood what we were getting and how to use the equipment. Fast and efficient installation, all done in one day, but not rushed. Excellent workmanship, left everything clean and tidy. Lovely new bath with seat lift, new shower, wall boarding and anti slip flooring. Good quality and value for money.

Reply from Age Care Bathrooms
The Company certainly lives up to its name - "care" being very much the ethos of their business. We are delighted with the refurbishment of our bathroom; the first class workmanship coupled with excellent advice upon all aspects of the work.

Reply from Age Care Bathrooms
Having tried several local companies to replace and upgrade our bathroom to be more user friendly we discovered Age Care Bathrooms. Contact was made and a plan was drawn up and the same day we had online view. Two weeks later work started mid morning Monday and finished Thursday evening. A huge bath was removed , shower cubicle taken out, floor replaced, tiled walls replaced and new wash basin and cabinet installed. We now have brilliant walk in shower and much more spacious bathroom. We were kept up to date with everything as work progressed and able to make tweaks to suit our needs. No skip required, little disruption and minimal dust. All this in four days wonderful. Could not have been better. On site fitters, office staff and planner all listened and created a new bathroom we are overjoyed with. Thank you Age Care Bathrooms.

Reply from Age Care Bathrooms
OUTSTANDING SERVICE
I am getting progressively more disabled and Age Care replaced our old bathroom with a wet room fitted with various aids. Their staff were unfailingly polite and helpful and the job was done within 3 days. They left no mess and took away all the old fixtures to be recycled. From first to last Age Care were considerate, helpful and professional. I am delighted with the new wet room and cannot fault the firm. Rosemary Hayes, Cambridge.

Reply from Age Care Bathrooms
Extensive choice of products. First class and efficient workmanship. Excellent support

Reply from Age Care Bathrooms
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.