Age Care Bathrooms Reviews 237

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional approach, highlighting their efficiency and clear communication throughout the process. The service provided is frequently described as excellent, with many people appreciating the quick and trouble-free installation, often completed within a few days. The quality of the products and the workmanship are also highly regarded, with consumers delighted by the finished bathrooms and wet rooms that meet their specific needs and improve their independence. However, some customers also noted issues with product quality and installation. A few people experienced problems with shower screens not being fit for purpose, leading to water leakage, and some reported issues with plumbing and drainage that were not fully resolved during installation. There were also instances where initial plans were not fully followed, resulting in some dissatisfaction.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

Reviewers express high satisfaction with the service, consistently highlighting professionalism and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Facilities

Reviewers highlight positive aspects of facilities, particularly praising the installation of wet rooms and... See more

Product

Users describe positive interactions with the product, often highlighting the quality and design of new... See more

Based on these reviews

Rated 5 out of 5 stars

My mum needed a new accessible bathroom installing and Age Care Bathrooms made the whole process easy from start to finish. Barry did a thorough survey and answered all of our questions, Mollie respon... See more

Company replied

Rated 5 out of 5 stars

Thoughtful, considerate workmen, explained everything at each stage so we understood what we were getting and how to use the equipment. Fast and efficient installation, all done in one day, but not ru... See more

Company replied

Rated 5 out of 5 stars

Choosing who we would order our bathroom from was difficult but we are sure we made the right decision. The staff could not have been more helpful and the installation was quick & troublefree. Best of... See more

Company replied

Rated 5 out of 5 stars

OUTSTANDING SERVICE I am getting progressively more disabled and Age Care replaced our old bathroom with a wet room fitted with various aids. Their staff were unfailingly polite and helpful and the j... See more

Company replied

Rated 1 out of 5 stars

had a shower unit fitted, coy. said I had agreed with what was to happen, I did not. water fittings dangerously low, cannot use without catching body, unit obviously made up of standard available fitt... See more

Rated 5 out of 5 stars

Beginning with Barrie and supported by Mollie every detail was fully discussed and agreed. The installing by Lee was superb and he was ably assisted by Andy the electrician. Nothing was too much troub... See more

Rated 5 out of 5 stars

New bathroom is amazing had 1 guy and he did it all in 4 days no delays no excuses and was a very friendly guy. Had a wet room done for the ease of my mum and this has made it so much easier for her s... See more

Company replied

Rated 5 out of 5 stars

I met with 2 other company representatives before meeting Dean , the representative from Age Care Bathrooms . A polite , friendly calm young man who was well presented but not stuffy . He was patient... See more

Rated 5 out of 5 stars

Owen the fitter was very efficient and tidy. There was no mess at all, unlike a recently experience with Central Heating fitters. Owen kept me updated and at the end explained everything. Age care... See more

Company replied

Rated 5 out of 5 stars

From choosing,booking and fitting of the new bathroom our experience was great. The admin staff kept us informed and the fitters were superb. Nothing was too much trouble to them and attention to deta... See more

Rated 5 out of 5 stars

The planning, advice and fitting of the wet room were all excellent. This works well for both my father and the carers. There was no upselling, just a clear explanation of what our options were. Th... See more

Rated 5 out of 5 stars

Having tried several local companies to replace and upgrade our bathroom to be more user friendly we discovered Age Care Bathrooms. Contact was made and a plan was drawn up and the same day we had on... See more

Company replied

Rated 5 out of 5 stars

From moment of first contact to completion of our new bathroom we could not have been more pleased. Prompt, efficient and dedicated to complete to highest standards and customer satisfaction. Johno... See more

Rated 5 out of 5 stars

From start to finish I was very impressed by the both the depth of knowledge and the skills of the Age Care Bathroom team. Nice brochure sowed some ideas in my head. An excellent survey visit, which l... See more

Rated 5 out of 5 stars

Age Care Bathrooms provided excellent service throughout the process of initial discussions around installation right up to completion of the bathroom (and beyond). Every time my 90 year old Dad uses... See more

Rated 5 out of 5 stars

The workmen were excellent. They tried their very best to accommodate aur need for an early start. The work is done to an excellent standard. We appreciated their cleanliness once all was completed... See more

Rated 5 out of 5 stars

A great, no-fuss company. We had our old bath removed and a 'Wet Deck' installed in its place. All the necessary work was clearly explained up front and then executed within the stated time (2 days) b... See more

Rated 5 out of 5 stars

We're delighted to recommend this company, which was excellent from the early planning stage to final completion of our new wet room. The office staff and all the fitters were extremely professional... See more

Rated 5 out of 5 stars

Professional service , explained everything from start to finish , Owen the bathroom fitter was outstanding , a grafter ! Tidy and efficient , can't praise him enough. Thank you team for making my... See more

Company replied

Rated 5 out of 5 stars

From start to finish ACB did a fabulous job. Their designer listened carefully and came up with a really creative solution for our small bathroom space. I needed the job done quickly so I could get da... See more

Rated 3 out of 5 stars

My wife and I love the new wet room which was installed 6weeks ago. Unfortunately it has been out of action for two of those weeks due to issues with the pump. All staff have been most helpful and hav... See more

Company replied

Rated 3 out of 5 stars

Let's start with the positive - the fitters were always polite and courteous. On reflection should have gone with a local company. Problem started following the fit in November 2025 whe... See more

Rated 4 out of 5 stars

Excellent service at the planning stage. Installation was fast and the installer worked very hard to complete within a week. During the early discussion we asked for the old plumbing to be renewed... See more

Company replied

Rated 5 out of 5 stars

My Dad moved into a flat with an old fashioned bathroom that was very unsafe for him to use and we decided that was the very first thing that needed to change! My dad has mobility issues and we needed... See more

Rated 5 out of 5 stars

After an early hiccup involving an inexperienced fitter, Age Care Bathrooms really lived up to their name and showed how much they care by redoing parts of the job from scratch entirely at their own e... See more

Rated 5 out of 5 stars

This was a walk in bath and shower for my elderly parents. Mum chose the bath. They arrived on the date scheduled and Scott was amazing, even helping with things way outside of his remit (like helpin... See more

Rated 5 out of 5 stars

The Company certainly lives up to its name - "care" being very much the ethos of their business. We are delighted with the refurbishment of our bathroom; the first class workmanship coupled with excel... See more

Company replied

Rated 5 out of 5 stars

From the planning to the fitting we could find no fault. The only problem was that the quote was sent BUT not including VAT, which I thought a bit deceitful but I requested it sent including the VAT... See more

Rated 5 out of 5 stars

What an amazing difference Age Bathrooms have made to my life. With mobility problems I have been unable to get in and out of a bath for years, now joy oh joy I can soak in a walk in bath, with a spa... See more

Rated 5 out of 5 stars

I cannot praise this company enough, from my initial query their response was speedy. Their designer was great full of innovative solutions to a small space. He listened carefully to my father’s needs... See more

Rated 5 out of 5 stars

My mother had a walk-in-bath fitted in June as it had become difficult getting in and out a normal bath. Whoever we came into contact within the company were all very professional, any question was... See more

Rated 5 out of 5 stars

Lovely, helpful and honest team, They were very straight forward with the info, no hidden cost at all, very very helpful to be surveyed during the consultation, this eased away any issues, Would h... See more

Rated 5 out of 5 stars

My Dad is delighted with his new bathroom. Having a wet room which is so much easier and safer for him to use has made such a difference to his bathing experience. The whole process was extremely... See more

Rated 5 out of 5 stars

My unuseable, leaking shower that no other company knew quiet what to do with was transformed in three days by Paul into a beautiful modern functioning wet room. Paul worked quietly and efficiently a... See more

Rated 5 out of 5 stars

Due to my husband’s mobility and health problems, it became apparent that we needed a safer and more accessible bathroom. After looking at various Companies advertising bathrooms etc, we decided to... See more

Company replied

Rated 5 out of 5 stars

*Everything about this company is first class, from the initial discussions with their representative to the implementation of the work which involved the alteration of a large bathroom to a wet room.... See more

Company replied

Rated 5 out of 5 stars

Great design, well executed. The team was polite and friendly and worked very hard to ensure that the bathroom was finished on time and with the absolute minimum of disruption for my 94 year old mum -... See more

Rated 5 out of 5 stars

From the time we first met the designer to the fonished wet room all the staff were excellent. The whole conversion to a wet room went smoothly, quickly and without a hitch. It is now about 8 momths... See more

Company replied

Rated 5 out of 5 stars

The company from first contact was excellent - 5 stars. All the staff/workers involved were very polite and helpful. The workman ship is excellent and we were all very pleased with the finished pro... See more

Rated 5 out of 5 stars

Salesman understood our needs as aging people. He assessed our needs and we have a wet room. The fitter was a pleasant man who worked to accommodate our needs. Excellent service all round. Highly ra... See more

Rated 5 out of 5 stars

Prompt arrival. Organised and clean,tidy and hard working and considerate and polite . Always had a toilet over night and during the daytime. We are very pleased with our bathroom transformation.... See more

Rated 5 out of 5 stars

I had Age Care Bathrooms do a walk in shower for my Father. From the initial contact to request a brochure to completion, we have been very impressed with the the care and quality shown. The quotat... See more

Rated 5 out of 5 stars

My elderly parents recently had a bathroom/wet room fitted by Age-Care Bathrooms and I can honestly say it's amazing. It was a complete refit and my parents were initially very apprehensive abou... See more

Rated 5 out of 5 stars

Both Harry the bathroom fitter and Harry the electrician worked really hard to get everything finished in a day, which they did! They also had suggestions and went over and above the brief to ensure... See more

Rated 5 out of 5 stars

Fantastic fitting. The fitter went above and beyond his original remit. His work was quick and very professional and he involved me at every juncture so I ended up with a bathroom personalised to my s... See more

Company replied

Rated 5 out of 5 stars

All the stress was taken away by using age care. As everything was ordered and delivered by themselves on the day the wet room was started. It took 3/4 days to complete there was no mess everyt... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole process and the finished result. Jono worked really hard and an urgently needed accessible shower was installed efficiently to an excellent standard

Rated 5 out of 5 stars

We had a wet room installed and the work was carried out when promised and within the estimated time. Friendly and efficient service. They kept their promises.

Company replied

Rated 5 out of 5 stars

This company was highly efficient. Did the job quickly and efficiently. Toilet was only out of action a few hours. Great job by there fitter, not the easiest of jobs working on larth and plaster wall... See more

Rated 5 out of 5 stars

Age Care Bathrooms replaced our bath and shower and installed an accessible shower eight months ago. We were impressed from the outset by the professionalism and flexibility of the surveyor who was a... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Construction Company
  4. Mobility Equipment Supplier

Written by the company

Our family-run business specialises in providing mobility and disability shower and bathroom solutions that are tailored to our clients' needs and budgets. With over two decades of experience serving these communities, we take pride in delivering fully customized solutions that exceed our clients' expectations. To ensure that we offer the best possible service and pricing, we have trained all of our staff in both plumbing and electrics, enabling us to complete the entire installation process without the use of subcontractors. This means that our teams of two can efficiently and seamlessly install your new bathroom or shower solution with minimal disruption to your daily life. With our comprehensive approach and commitment to independence without compromise, we are confident that we can provide you with a bathroom or shower solution that is both practical and stylish, while meeting your specific mobility and disability needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole experience was fantastic-…

The whole experience was fantastic- just as it says on the website from start to finish. Barry arrived on time to measure up and draw up the plans offering advice and guidance with no pressure selling. Our bungalow renovation has been enhanced dramatically with a professional service throughout. The bathroom fitter worked for four days solid informing us each day what was happening and if and when water was being turned off and for how long, always checking if anyone required the toilet before hand. Courteous and clean throughout, removing all waste and working extremely tidy. It was an experience I was dreading but was pleasantly surprised how well it went and even more impressed with the final results. It’s so nice to see my disabled husband use a wet room that was designed for him / his needs specifically whilst having a modern and Fashionable bathroom for everyone to use and admire. Big thanks to a wonderful company would definitely recommend to anyone.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Wet Room Design

New bathroom is amazing had 1 guy and he did it all in 4 days no delays no excuses and was a very friendly guy. Had a wet room done for the ease of my mum and this has made it so much easier for her she doesn’t need my help at all now and feels very safe and independent on her own. Would recommend.

10 March 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for taking the time to share your experience.

It is great to hear that you are happy with your new wet room and that the installation was completed smoothly and without delays. We take real pride in keeping things simple, organised, and delivered to a high standard, so your feedback means a lot.

Most importantly, it is fantastic to know that your mum is now able to use the bathroom safely and independently. That is exactly what we aim to achieve with every installation.

We will be sure to pass your kind comments on to the installer as well.

Thank you again for your recommendation.

Rated 5 out of 5 stars

Thrilled with my new bathroom!…

I am absolutely thrilled with my new bathroom which has been designed as a wet room with a remote controlled shower, flipper shower screen, fold-down shower seat, an adjustable height combined toilet/bidet and plenty of grab rails. The set up works really well. The process was very smooth from the beginning to the end. Everyone working on the project went above and beyond in making sure that everything was perfect, from Barry at the design stage to Jono who did most of the installation and Owen, Richard and Harry. Thank you all!

17 November 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you so much for your fantastic feedback. We are delighted to hear how pleased you are with your new wet room and that everything is working so well for you.

It is great to know the entire process felt smooth from start to finish and that the design has created a space that is both practical and comfortable. Supporting independence while maintaining a high-quality finish is always our goal.

We will be sure to pass your kind words on to Barry, Jono, Owen, Richard and Harry. They will be very pleased to know their hard work and attention to detail made such a positive difference.

Thank you again for choosing Age Care Bathrooms. If there is anything more we can help with in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great service and product

We are really pleased with my mum's new bathroom/Shower which has given her back her independence. Owen ,the installation fitter was very professional with a refreshing positive attitude and considerate manner . The whole thing looks great and we would highly recommend using Age Care Bathrooms.

17 February 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you very much for your kind feedback. We are delighted to hear that your mum’s new bathroom and shower have helped give her back her independence, that is exactly what we aim to achieve.

It is great to know Owen made such a positive impression. His professionalism, attitude and consideration are a big part of the service we strive to deliver, so your comments will mean a lot to him.

We are really pleased you are happy with how everything looks and works, and we truly appreciate your recommendation.

If there is anything more we can help with in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Highly recommend!

My mum needed a new accessible bathroom installing and Age Care Bathrooms made the whole process easy from start to finish. Barry did a thorough survey and answered all of our questions, Mollie responded to any emailed queries promptly and Scott worked incredibly hard to install a top quality bathroom. I am very impressed and my mum loves her new bathroom. Thank you!

2 March 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for taking the time to share this, it really means a lot.

I am pleased to hear the whole process felt straightforward from start to finish and that your mum is happy with her new bathroom. That is exactly what we aim for on every project.

I will make sure Barry, Mollie and Scott see your kind words. They take great pride in what they do, and it is always appreciated when their efforts are recognised.

If there is ever anything more we can help with, please do not hesitate to get in touch.

Kind regards,
Daniel
Age Care Bathrooms

Rated 5 out of 5 stars

The best thing I have done mainly from…

The best thing I have done mainly from a safety point but it looks fantastic I can highly recommend them

3 March 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you so much for your kind words! We're delighted to hear that your new bathroom not only looks fantastic but also gives you peace of mind from a safety perspective. Your recommendation means a lot to us, and we're thrilled you had such a positive experience.

Rated 5 out of 5 stars

Our new wetroom.

Choosing who we would order our bathroom from was difficult but we are sure we made the right decision. The staff could not have been more helpful and the installation was quick & troublefree. Best of all the finished bathroom met all of our needs and has made a huge difference particularly for my disabled wife. Thank you Age Care Bathrooms.

9 February 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you very much for your kind review. We know choosing the right company can be a difficult decision, so it is great to hear you feel confident in choosing Age Care Bathrooms.

We are pleased that the team were helpful and that the installation was quick and trouble-free. Most importantly, we are delighted that the new bathroom is making such a positive difference for your wife.

Thank you again for your trust and support. 😊

Rated 5 out of 5 stars

Professional service

Professional service , explained everything from start to finish , Owen the bathroom fitter was outstanding , a grafter ! Tidy and efficient , can't praise him enough.
Thank you team for making my mums bathroom easier and safer.

9 March 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you very much for taking the time to share your feedback. We are really pleased to hear that you had a positive experience with the team and that everything was clearly explained from start to finish.

It is great to hear your kind words about Owen as well. We are proud to have such dedicated installers who work hard to make sure every bathroom is fitted to the highest standard while keeping everything tidy and running smoothly.

Most importantly, we are delighted that your mum now has a bathroom that is safer and easier for her to use. That is exactly what we aim to achieve with every installation.

Thank you again for choosing Age Care Bathrooms and for your recommendation. It truly means a lot to the whole team. 😊

Rated 5 out of 5 stars

The experience was good from start to finish

The experience was good from start to finish. The guys were great, professional and friendly . Thank you so much Lee and Richard for doing a great job. You were both so nice. I love my 2 bathrooms especially my Hydrotherapy bath.
I would recommend this company. The office was very helpful and everything came together brilliantly.
A very happy customer. Thanks again
Brenda Anderson

16 February 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you very much for taking the time to share your feedback. We are delighted to hear that you had a good experience from start to finish and that you are enjoying both of your new bathrooms, especially your hydrotherapy bath.

Lee and Richard will be very pleased to hear your kind words. We take great pride in our installation teams being professional, friendly, and respectful in every home they work in, so it is wonderful to know they made such a positive impression.

It is also great to hear that our office team were helpful and that everything came together smoothly for you. Providing a supportive and well organised service is very important to us.

Thank you again for your recommendation and for choosing Age Care Bathrooms. We wish you many years of comfort and relaxation in your new bathrooms.

Rated 5 out of 5 stars

New wet room

After having several specialist wet room companies come and offer various solutions. We decided to go with Age Care as they offered the most flexible design options. They were also the lowest priced ( not by much) all companies were not cheap. We were impressed with the statement that they don’t use contractors and all their fitters were employees. The office were happy to change colours and layout on the computer designs before we made a final decision. On the first day of the project Scott turned up promptly and worked hard until 7:30 pm every night (with our agreement) when an issue with the height of the toilet was discovered he worked quickly with head office to resolve the issue. He stayed until 8:30 on the final night spending 2 hrs deep cleaning the new wet room and even sweeping the patio in the dark ensuring we had no cleaning to do after he left. The wet room has made a massive difference to my life (wheelchair user) and worth the money. To have a one stop shop for a new bathroom.

5 January 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for taking the time to leave such a detailed review.

We are very pleased to hear that you felt confident in choosing us after exploring several specialist wet room companies. Flexible design, clear communication and keeping everything under one roof are all important parts of how we work, so it is great to know this stood out to you.

It is especially encouraging to hear your feedback about Scott. We are proud to have directly employed installation teams who take real ownership of their work. Resolving the toilet height issue quickly and making sure everything was left spotless, even down to sweeping the patio, reflects the standards we expect on every project.

Most importantly, knowing that your new wet room has made such a positive difference to your daily life as a wheelchair user makes it all worthwhile. Thank you again for trusting us with your home. If you ever need anything in the future, we are always here to help.

Rated 3 out of 5 stars

Let's start with the positive

Let's start with the positive - the fitters were always polite and courteous.

On reflection should have gone with a local company. Problem started following the fit in November 2025 when it was obvious the shower screen was too narrow to retain the water in the shower when someone was using it. We didn't order a wet room but my 84 year old mum was having to wipe the water off the bathroom floor after every shower.

So we had to get the tape measure out and sent photos to try to convince the company that a 900cm screen shouldn't be measuring cms less which it was. Only to be told by the company that the manufacturer said the screen width was within tolerance.

Initially were told we would have to pay for a resolution. Unhappy to say the least.

Eventually they agreed to fit an additional shower curtain at their cost to try to resolve the issue but once fitter arrived it became obvious it wouldnt work as it would cut off mums access to the handrails that were already installed.

Company eventually fitted a larger shower screen at their cost when I mentioned it wasn't fit for purpose or satisfactory quality for a shower install. Now mum doesn't have to wipe the floor.

I spent hours trying to resolve this and it is very expensive so you wouldn't expect this level of hassle. It was definitely oversold and we believed the salesman.

They have good reviews for wet rooms but that wasn't what we wanted we wanted a dry floor.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Walk in Shower

Owen the fitter was very efficient and tidy. There was no mess at all, unlike a recently experience with Central Heating fitters.
Owen kept me updated and at the end explained everything.
Age care seem a very good firm, would highly recommend them

10 February 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Owen provided an efficient, tidy service and kept you fully informed throughout the process. We take pride in delivering a professional and stress-free experience, and your recommendation means a lot to us. We’re here whenever you need support with your home.

Rated 4 out of 5 stars

Excellent service at the planning stage

Excellent service at the planning stage.
Installation was fast and the installer worked very hard to complete within a week.
During the early discussion we asked for the old plumbing to be renewed as it was unrelable. this was only partially done and has led to a leak within the first week.
The installer also sugested that the plan was only a guide and decided not fit a drain pump and had to be persuaded to fit a second hand rail. Drainage is now borderline and would have benefited from the pump.

20 October 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for taking the time to leave your feedback.

We are very pleased to hear that you were happy with the service during the planning stage and that the installation was completed quickly. Our installers always work hard to deliver within the agreed timeframe, so it is good to know this was reflected in your experience.

However, we are genuinely sorry to hear about the concerns you have raised regarding the plumbing, the leak and the drainage. This is not the standard we aim to deliver. If there has been any misunderstanding regarding the renewal of pipework or the installation of the drain pump and additional handrail, we would like the opportunity to review this fully.

Please get in touch with our customer support team on 0800 999 8994 so we can arrange for a senior member of our team to inspect the installation and resolve the leak and drainage concerns as quickly as possible. Your safety and peace of mind are extremely important to us, and we are committed to putting this right.

We appreciate you bringing this to our attention and look forward to resolving the matter for you.

Rated 5 out of 5 stars

Excellent care and workmanship

Due to my husband’s mobility and health problems, it became apparent that we needed a safer and more accessible bathroom.
After looking at various Companies advertising bathrooms etc, we decided to contact Age Care Bathrooms. However, as they were so far away from us here in Worcester, we didn’t think they would be interested in travelling so far.
From the moment we contacted them, we were extremely impressed with the professionalism, helpfulness and friendliness of the people we were involved with. The Designer, Emily (our point of contact), Lee and Adam (fitters) and Harry (Electrician) were all fantastic, nothing was too much trouble. Lee and Adam were extremely hard working, punctual, caring - I could go on and on, but in nutshell ACB are outstanding in all respects, and we are over the moon with our new bathroom. Our grateful thanks to all of the team.

22 January 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you so much for your kind words. We’re delighted to hear that your new bathroom has made such a positive difference for you and your husband. It’s wonderful to know that the whole experience, from design to installation, was smooth and supportive – creating a safe, comfortable space is exactly what we aim for. Your feedback really means a lot to the team.

Rated 5 out of 5 stars

Very professional did the job in 5 days…October

Very professional did the job in 5 days lighting plumbing and fittings very pleased with our lovely bathroom

3 February 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for taking the time to share your feedback.

We are really pleased to hear that you were happy with the full installation and that everything was completed within five days. It is great to know the lighting, plumbing and fittings all met your expectations and that you are enjoying your new bathroom.

Thank you for choosing Age Care Bathrooms and for trusting our team with your home.

Rated 5 out of 5 stars

Excellent service, highly recommended

Thoughtful, considerate workmen, explained everything at each stage so we understood what we were getting and how to use the equipment. Fast and efficient installation, all done in one day, but not rushed. Excellent workmanship, left everything clean and tidy. Lovely new bath with seat lift, new shower, wall boarding and anti slip flooring. Good quality and value for money.

21 January 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you very much for taking the time to leave such a detailed review.

We are pleased to hear that our installation team were thoughtful and considerate, and that everything was clearly explained at each stage. It is also great to know the work was completed efficiently in one day without feeling rushed, and that your home was left clean and tidy.

We are delighted that you are happy with your new bath with seat lift, shower, wall boarding and anti slip flooring, and that you feel the quality and value met your expectations.

Thank you again for choosing Age Care Bathrooms. If you ever need any advice, support or future maintenance, we are always here to help.

Rated 5 out of 5 stars

Age Care Bathrooms

The Company certainly lives up to its name - "care" being very much the ethos of their business. We are delighted with the refurbishment of our bathroom; the first class workmanship coupled with excellent advice upon all aspects of the work.

29 January 2026
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for your lovely feedback. We are delighted that the bathroom refurbishment has met your expectations and that our advice and workmanship made the process smooth and enjoyable. It’s wonderful to hear that our ethos of care came through, and your kind words are greatly appreciated by the whole team.

Rated 5 out of 5 stars

How to get a new bathroom with minimal fuss, dirt and bother

Having tried several local companies to replace and upgrade our bathroom to be more user friendly we discovered Age Care Bathrooms. Contact was made and a plan was drawn up and the same day we had online view. Two weeks later work started mid morning Monday and finished Thursday evening. A huge bath was removed , shower cubicle taken out, floor replaced, tiled walls replaced and new wash basin and cabinet installed. We now have brilliant walk in shower and much more spacious bathroom. We were kept up to date with everything as work progressed and able to make tweaks to suit our needs. No skip required, little disruption and minimal dust. All this in four days wonderful. Could not have been better. On site fitters, office staff and planner all listened and created a new bathroom we are overjoyed with. Thank you Age Care Bathrooms.

17 March 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for sharing such a detailed review. We’re thrilled to hear that your bathroom transformation went smoothly and efficiently, with minimal disruption and dust. It’s fantastic that our team could listen to your needs, keep you informed, and deliver a spacious, user-friendly walk-in shower that you are delighted with. Your kind words mean a great deal to everyone at Age Care Bathrooms.

Rated 5 out of 5 stars

OUTSTANDING SERVICE

OUTSTANDING SERVICE
I am getting progressively more disabled and Age Care replaced our old bathroom with a wet room fitted with various aids. Their staff were unfailingly polite and helpful and the job was done within 3 days. They left no mess and took away all the old fixtures to be recycled. From first to last Age Care were considerate, helpful and professional. I am delighted with the new wet room and cannot fault the firm. Rosemary Hayes, Cambridge.

2 June 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you so much for your kind words, Rosemary. We are delighted to hear that your new wet room has made a positive difference and that our team were able to provide a considerate and professional service from start to finish. Your feedback about our staff, efficiency, and care in leaving your home tidy is greatly appreciated. It means a lot to us that you are so happy with the result.

Rated 5 out of 5 stars

Extensive choice of products

Extensive choice of products. First class and efficient workmanship. Excellent support

20 May 2025
Unprompted review
Age Care Bathrooms logo

Reply from Age Care Bathrooms

Thank you for your feedback. We’re pleased to hear that you were happy with the range of products and that the workmanship and support met your expectations. It’s always our goal to provide both quality and choice, and your comments are greatly appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look