Affordable Lighting Reviews 817

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This place got me out of a tightspot after (I think but have no proof) I may have overtightend a £200 light fitting and put a hairline fracture in the glass. Stuart swung off his horse, in... See more

Rated 5 out of 5 stars

Utterly amazing customer service. Bought 5 lights from Josh who was thorough, honest and knowledgeable throughout. I accidentally broke part of one light and he went above and beyond to help me sourc... See more

Company replied

Rated 5 out of 5 stars

The exact products we wanted, only £50 cheaper than in the shops! Ordering easy, delivery really quick, and we were kept up to date about where our items were every step of the way. Arrived well pac... See more

Company replied

Rated 5 out of 5 stars

My Dar pendant light is lovely. Just as described on the site. Also bit cheaper than from other suppliers. Arrived promptly and delighted with the purchase. First time I've used Affordable Lighting bu... See more

Company replied

Company details

  1. Lighting Store

Information provided by various external sources

Lighting for every room in your house


Contact info

5.0

Excellent

TrustScore 5 out of 5

817 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

This place got me out of a tightspot after (I think but have no proof) I may have overtightend a £200 light fitting and put a hairline fracture in the glass.

Stuart swung off his horse, in his shining suit of armour, and came to my rescue. Originally we couldn't get just a replacement glass but he didn't stop until he found me one.

It arrived so well protected I couldn't find it at first.

He then followed it up on Saturday off his personal mobile!! Amazing!

A standing ovation and pay rise for Stuart; take note those higher in the establishment.

This guy is the dog's gonads!!

11 December 2021
Unprompted review
Rated 5 out of 5 stars

Utterly amazing customer service & products

Utterly amazing customer service. Bought 5 lights from Josh who was thorough, honest and knowledgeable throughout. I accidentally broke part of one light and he went above and beyond to help me source a spare part. Great range of products, all competitively prices - I had done my research on my lights. Have passed this company's details to all my friends. No affiliation with them at all....just such a treat to deal with a genuine company.

10 May 2021
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thanks for the great review Sam and thank you for your patience in getting the matter resolved!

Rated 5 out of 5 stars

Good customer service

I received my order late on Friday afternoon - unfortunately there had been a mix up on the delivery. I telephoned the team who were great. Within 15 minutes they called me back apologised for the error and had arranged for the delivery to be collected and my correct order to arrive the following day. The team were reassuring regarding the mixup explaining that it would be sorted out quickly and it was. Great customer service late on a Friday afternoon

18 July 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Great review, thank you.
As you say we had a mix up but we got it resolved as quick as possible and hopefully did not spoil your shopping experience with us too much.

Rated 5 out of 5 stars

Fast and courteous service

Excellent service. They even double checked before sending the lights that my order was compatible with my exisiting installed system. There was a slight problem with one of the lights that arrived, but they handled it extremely fast and professionally, organising a refund quickly. A much appreciated fast and courteous service.

10 July 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for excellent review

Rated 5 out of 5 stars

Excellent product

Excellent product, service and price

20 March 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for the excellent review, glad to hear you are happy with everything

Rated 5 out of 5 stars

What's not too like

Good value, fast delivery

15 March 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for the great review, much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful light, competitive pricing.

25 February 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Wonderful review, thank you!

Rated 5 out of 5 stars

Very helpful

Very helpful when I rang with a question. Product delivered quickly & at the best price.

23 January 2020
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for the wonderful review, we appreciate it.

Rated 5 out of 5 stars

Great shop

Fantastic device and very good price too.

17 December 2019
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thanks Hilary that's good to hear.

Rated 5 out of 5 stars

light bulbs

I ordered some specific light bulbs and they arrived the very next day, plus they were packed with extra care so they would not get damaged. Very impressed overall with this Company.

22 November 2019
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for the great review.

Rated 5 out of 5 stars

Well priced

Well priced, fast delivery

4 May 2019
Unprompted review
Affordable Lighting logo

Reply from Affordable Lighting

Thank you for your 5 star review. Hope you are happy with the Brushed Aluminium Rawley Pendants.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look