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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Deceptive ChatGPT robocall 😬

Robocall (to a number already registered on the Do Not Call registry) claiming to be vaguely related to the Affordable Care Act, soliciting PII. Used a deceptive AI/ML chatbot that pretended to be human; it hung up on me when I tried to get more information about the company such as where it’s located and the full business name (they only identified themselves as “Affordable Care Services” when pressed, which is an abbreviated form of the company name designed to make FTC enforcement efforts harder.)

Calling the same number back, I got the phone tree for “National Benefit Services” (a financial company that I actually do business with), which is extremely disturbing as that’s evidence either of an “eavesdropping” criminal scheme to harvest PII, or of their “spoofing” phone numbers as an additional spam technique to make FTC enforcement efforts harder.

20 November 2024
Unprompted review

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