AFERIY Reviews 

Excellent product,more than happy,great service

I had a battery issue. When I e-mailed customer service they were very responsive. They verified my warranty then provided a shipping lable. I could not send it in right away so they checked up on me and ensured I had everything I needed to send back the battery for service. Once I sent in the battery it was repaired and returned to me in a very timely manner. Thank you AFERITY customer support and service.

We bought a aferiy power station not soiling ago however I had no sooner placed the order than I realised I could afford a better upgrade to the device aferiy went above and beyond to help and exchange for the upgraded version delivery was swift there customer service department went above and beyond to help me nothing was too much trouble so much so that im a youtuber and im doing a review on th power station and aferiy singing there praises and promoting the power station we bought id be morevthan happy in the future to review there products such is my delight and joy at there overall service I can't recommend them enough please go check them out there products and service are phenomenal well done aferiy your the best let's hope we can work together in the very near future

I give your after-sales service a five-star rating and include the following comment: "The after-sales customer service staff provided prompt assistance and friendly, patient service."
Thank you for your endevours on my behalf.

The Aferiy was delivered in the timeframe given snd was easy to
Get accustomed to. It ran my refrigerator for 12 hours with 25 per cent still left on the generator

Update: September : I finally received the replacement P210 unit. It has worked flawlessly over the last 3 weeks. Their support staff have contacted me and want to assure that I am now happy. It seems that their support people are now serious about customer satisfaction. I hope their efforts and good work continue. So for now, I will updated my review to 4 starts. I am now VERY Happy with my power station.

RESOLVED: My p210 arrived DOA. I contacted AFERIY support via their suggest email address. I received a case number and informed they respond in 8 hours typically. 32 hours later and not a word back from them.

Power station arrived exactly as promised, great product, after sales has been brilliant, customer service experience has been excellent question asked question answered

Had a problem and it was sorted super quick with the delivery can't not fault the service I got great will deal with again

Spot on delivery, a real box, with a real bundle, with everything: manuals, qr codes to app, no time wasted. Send an e-mail to extend my warranty up to 7 years (the main reason I trusted the brand), the process was a breeze, and got an real e-mail confirming everythin within 2 business days. Real customer service!

High quilty,working flawless for several days,,10ms switch over.tested..app could use more upgrade more functions..but works flawless...free dust bag ,and light on the unit,plus a physical dial for charging puts this ahead of most of the competition able to dial from 300watts too 1500watts..in just a matter of seconds..customer service is as expected..5 stars 🌟 🌟🌟🌟🌟thank you .. SUNCOAST PICKS..

The after-sales customer service staff provided prompt assistance and friendly, patient service. My Aferiy P310 is a great usefull and very powerfull battery. I'm really happy.

I have now purchased two power banks with Aferiy and am very impressed with the ease of purchase and the after-sales service, which preempted any questions I had. Both products arrived very quickly.

Registered warranty on my p280 It was finally accepted on second attempt, they are a little vague on what it covers,seem a bit cagey about it
Would be nice if Aferi were a little more transparent the whole affair.Overall it's a good product well built there's a few glitches with the software which hopefully will be sorted out with updates. Would I buy the product had I known this ?
The answer is yes.

After some expensive research chose Aferiy for the systems they offered. Ordered and got a delivery of 1-2 weeks. Like magic turned up 2 days later. The registration for the 7 year warranty was simple and confirmed within 24 hrs. The after-sales customer service staff provided prompt assistance and friendly, patient service.

The after-sales customer service staff provided prompt assistance and friendly, patient service.

The after-sales customer service staff provided prompt assistance and friendly, patient service.

A cable was missing from the original order. Contacted support via email and a replacement cable has been delivered within 24hours. Cant complain with that service.

Really fast processing of my order of the Aferiy P310 powerstation. Ordered on Monday night, dispatched on Tuesday morning, and delivered on Wednesday! And they didn't use Evri for delivery, which made delivery a breeze. There was a cable that was dispatched separately, due to be delivered by Amazon, but that cable was lost by Amazon. I reached out to Aferiy customer service, provided a screenshot of the support chat with Amazon, and Aferiy dispatched a replacement cable the next day. Outstanding customer service, and outstanding experience from Aferiy overall. I'm using the P310 as an EPS for my fridge-Freezer and chest freezer in case of powercuts due to the high-heat at the moment, and it's working perfectly. The mobile app is a little 'clunky' and slow to respond, but I don't need to check the app too often, so I'm really happy with the battery pack and it's performance.

The product was delivered quickly.
The support team responded quickly and was friendly.