Aeroflux Reviews 

Very good product highly recommend it. Fast delivery

Pleased with my purchase contacted Aeroflux to sort a little problem answered and agreed in no time

Never, just never order from them!!!!!! I’ve ordered a posture corrector support for £40 as I read lots of information on different pages so decided to buy this. When I got it - the product was poorly quality, I asked them to send it back, they promoted their “special 40% refund offer”, I said no, they told me I can send an item back and I ll get a refund. Almost a month ago I sent it - no answers, no information back. TOTALLY SCAM PAGE WITH NOT REAL Reviews. If you want something from that page - just order from china, that ll have the same quality but much lower price.

My father in law who is 87 aked me to order wireless hearing aids on Saturday. It stated next working day delivery it is now Wednesday and they have still not arrived! I have emailed this company 3 times asking for an update and they have not replied to any emails at all! This is an absolutely disgraceful service. My father in law contacted his bank today and was told he has to wait for 28 days in order to see if they are delivered. Shame on this company for customer service taking an O.A.Ps pension money and not responding to our queries. Do not order from this company they are a scam artists!

Ive been chasing for a refund shortly after Christmas. We are now in February.
Last email, I finally got somewhere. Offered me a 5 pound amazon voucher to take me review down... and a full refund. Since the last comms, they have now offered a partial refund (40%), or send it back ( i cover postage) in an unused condition... it is used! You sent me a broken one!
Communication takes around 2 to 3 weeks to reply to you. Honestly, avoid this brand / company. Just terrible.

I bought a hairdryer but unfortunately it didn't work after one use. I contacted Aeroflux and Sarah was very responsive and let me know how to get a refund. I got my refund, although it did take a wee while. However, all satisfied now that my refund is in my account. Thank you

Unable to contact this company by phone for refund.
Smart watch needs returned as it dozent have swimming app.

Bought the 3-in-1 learning tower for my son. Specifically wanted one which was multi functional as our kitchen is too small for it to remain in there at all times, so the item I ordered was perfect as it could be converted to a table and chair with the added bonus of a blackboard for drawing etc.

Bought before Christmas, was a last minute but and wasn't fussed for it arriving before Christmas but this was guaranteed when I ordered. Few days later received an email to say there would be a delay with delivery as there had been an unexpected courier shutdown, this was fine with me and was pleased they communicated the delay.

However, a week in to January and I had received no further communication so I emailed and received a very prompt reply to say the parcel was on its way and would be with me soon, and that they would monitor the shipment and keep me posted. I received no updates from them.

Almost 2 weeks later I finally received the item, only to discover that it wasn't even the correct item. I emailed again to complain but at this point I had found these reviews on trust pilot so my expectations of getting anything sorted were low.
To my surprise they did reply 3 days later to say the item I ordered was out of stock and instead of causing further delay they sent this one which was "upgraded version with enhanced features and a higher value" according to them. The item I received was not multi functional for a start! They offered me a 20% refund, I refused, they then offered a 35% refund, which I also refused. They have given me an address for return but that is all, so I assume they are leaving me to organise and pay for a courier to return the item. I'm very skeptical about whether I will even receive a refund if I send it back based on these reviews.

We had a few queries which were resolved quickly and efficiently. The product is good for the price, and I would recommend it. It was a friendly and good experience dealing with Aeroflux.

Great communication and service would highly recommend

I sent my item back perfectly and they only refunded 40% I paid £65 and they refunded £26. It's ridiculous! Because item was perfectly fine not damaged! They are keeping my money without any reason! This company is no good and do not purchase any item!

Was not suitable but a good refund and no return necessary.

Wast of 40£ knee support pointless back support even worse sorry guys you sell some right ….. no good

Awful customer service. I requested refund of an unused product and they were initially unwilling to refund me in full offering a 20% refund if I kept the product, when I declined, this offer went to 30% and then 40%. They finally agreed to refund me in full and received the product just before the new year advising I’d receive a refund within one week.
We are now 3 quarters of the way through January and I’m yet to receive my refund. They’ve sent me 4 emails advising I’ll receive a response to my query in 1-2 business days. But still nothing. They are now withholding my £70 for a product I’ve sent back.

I ordered a hair styling system from Aeroflux but felt when it arrived the brush was too large for my short hair so I contacted them and agreed a refund with them. Very happy with my experience.

When my goods arrived i felt they were too heavy for me to use so I immediately emailed this company,they replied that they would send me a link to return the item by the 6th January,I waited for the link and emailed them several times over a week with no reply then they offered me to keep goods with a 30% refund I replied no thankyou then had to wait several more days before they finally sent the information I needed ,I found the whole experience very stressful so I would not recommend this companyi also did not like the fact that they offered a £5 anazon gift voucher for giving a positive review.

Order a item from aeroflux but had a problem with the courier aeroflux refund me quickly i would use again

Bought a hairdryer as a Xmas gift cutting a long story short it was faulty so sent back , sent special delivery and my return was signed for on the 6/1 now two and half weeks later still NO REFUND !!!! Numerous emails back and forth and received an email a week ago agreeing to a full credit yet still no money received and now they are not answering my emails !!!! BEWARE USING THIS COMPANY !!!! Just an update to say didn’t get anything from the company decided to ring citizens advice for legal help , was told to write a letter and citizens advice are reporting to Trading standards ! Sent a letter, special delivery again , and they REPLIED, now received a full credit for the faulty hairdryer but out of pocket for the special delivery , even though citizens advice told me they should pay these costs I am done trying ! Sarah at Aeroflux did send an email stating they’d refunded and if I could change my trust pilot review to 5* and they’d send me a £5 Amazon voucher 😂😂😂😂 I don’t think so Sarah !!! Please DO NOT USE this company .

Bought this building den (large kit) for my grandaughters birthday.
It is flimsy, the fabric included doesn't fit the roof.
The den just collapses.
Aeroflux© Kids DIY Fort STEM /Building Kit Toy - 72Pcs or 144Pcs DIY -
I've been given 40% refund to keep it as they wanted it unused to give me full refund.
I've been offered £5 if I give a good review here but unfortunately that's not then true.
I don't want the £5 I want to give honest feedback for any future customers.

Terrible company. I bought fort/den building kit from Aeroflux for my five year old daughter for Christmas. When it arrived and we assembled it we saw that it was very flimsy and more suitable for a two or three year old (which it didn’t specify on the website). So we returned it. But because we’d assembled it and the cheap plastic bag inside the box (holding the pieces) was damaged, they refused to give me my £28 back! Since then they’ve been ignoring my emails. We had to pay plantage to return it to them. Their returns policy is not legal. The Consumer Rights Act 2015 in the UK allows customer to get refunds for products that are unfit for purpose. Which this most definitely is!

Avoid using this company and save your money.