Anytime that I have reached out to Aerobase for sourcing and pricing on products, Conor is always quick to respond. Conor goes above and beyond -- even when I send him oddball requests. He has always... See more
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Excellent Service and Professional Team!
I had a fantastic experience with the Aerobase group. From start to finish, the team was professional, responsive, and extremely helpful. They went above and beyond to ensure everything ran smoothly, and I truly appreciate their attention to detail and customer service.
Whether you're looking for aviation support, I highly recommend giving them a try. I will definitely be coming back in the future!
Jen responded very quickly with…
Jen responded very quickly with accuracy and professionalism . Exactly what I needed to get my job done . With robots and AI involved with everything , Jen made my inquiry personal and concerned . Thank you for having a human address me . I will make sure my professional circle keeps your business in mind first .
customer service
Jen Abramson has always been very helpful. Has always provided what I need in a timely manner.
Excellent customer service
Mrs Westphal - Aerobase Group
Mrs. Westphal has been incredible to work with. Extremely responsive and well-equip to answer all questions I have.
Excellent Customer Service from Conor
Aerobase is the best! Mr. Conor Herbert is the go to person to find hard to find parts. Conor provides excellent support and turn-around time is amazing!
Jen Abramson is great to work with-…
Jen Abramson is great to work with- she’s professional, patient and highly knowledgeable. Aerobase needs to hire more reps like Jen!
Aerobase is always helpful!
Aerobase is always helpful!
Mr. Robinson provides great and speedy customer service whenever I inquire about part availability. I never have had any issues.
Mr. Canniff
Mr. Canniff has been a great help in finding hardware for US government spares programs. We will continue to use his expertise on future orders.
Mr. Pokorny - and expert and a professional
I have been working with Mr. Pokorny for sometime now and can recommend him as an expert and professional in his field who reacts to customer needs without delay.
Responsive and helpful
I normally interact with Conor at Aerobase group and he is always very responsive and helpful with all of our communications. I have found a lot of companies in the same industry are less responsive and don't seem very interested in working with other small businesses but that is not the case with this group.
Jennifer Abramson
Jennifer Abramson, Truly impressed with the professionalism and quality- Great experience from start to finish! Thank you!
Fast solutions to tricky procurement problems
A connector that was difficult to procure and that nobody could supply at short notice.
A solution was found quickly, thoroughly, patiently and in a friendly manner, while the competitors didn't even reply.
Thank you Jen, we will be happy to buy from you again.
If you're in the market for fasteners, or a bit curious...
If you're in the market for high-quality aerospace fasteners and unexpected flattery from a man named Jake Armstrong, buckle up, because this company is about to launch your expectations into orbit.
Let me set the scene: I walked in needing precision-machined titanium bolts. I left questioning my sexuality and wondering how I could be both uncomfortable and deeply flattered at the same time.
Jake Armstrong—whose name sounds like a test pilot and flirts like a retired lounge singer—greeted me with a wink that said, “We exceed tolerance specs... and personal boundaries.” The man pitched O-rings like they were engagement rings. Whispered thread pitch specs like sweet nothings. Then, in a moment of quantum weirdness, he leaned in and said, “If you were a blind rivet, I’d pull your mandrel any day.”
The man knows his fasteners, I’ll give him that. He rattled off torque ratings and shear strengths like Shakespeare reciting a sonnet. Then he looked me dead in the eye and said, “I like a man who understands tensile load.” I wasn’t sure if he meant the bolt or my soul.
While I didn’t leave with a date, I did leave with a box of rivets, a mildly confusing sense of self, and an overwhelming respect for their product line. And Jake? He’s like a loose bolt in zero gravity—chaotic, magnetic, and probably shouldn’t be left unattended near sensitive equipment.
Final Verdict: 10/10 would recommend—for all your aerospace fastening needs and at least one unsolicited compliment.
'Mr. Robinson'
Mr. Robinson was very helpful and responsive in getting me a quote back and answering all my questions in a very timely manner.
ISO certificate
I have a deadline to capture 20 ISO certifications from our prime suppliers. Today I wrote to Matthew Martin asking for a copy of the current certification for the St. Augustine location. Within 10 minutes he sent me the required documents. Amazing. I wish I could get the other 19 to send over that fast. Thank you Matthew. Five stars in my book.
Jason Lyczkowski
Jason Lyczkowski, has been great to work with, he is responsive, knowledgeable and replies quickly.
AeroBase Group - Conor
Conor Hebert is always prompt in addressing requests and provides timely responses, making the process seamless. His quick communication and attention make using AeroBase Group amazing.
Quick response time
Happy with quick response time form Jennifer Abramson on a RFQ sent, and the messaging back and forth, great Customer service and completive pricing for what we are looking for in product.
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