Aerial Cars Reviews 

I've just stopped using Aerial after 16 years as a relatively happy customer. I think (but don't know) that they are under new management and in the past year or so the drivers and management have added extra costs to fares that have already been agreed. In the latest instance I received a text message confirming one fare and the next morning they charged my guest £10 more. I exchanged a few emails with Aerial about it, each one needing prompting for a reply. Aerial claimed we had booked a more expensive ride etc. I hate posting negative reviews and offered them numerous chances to refund the £10 and keep my custom. Anyway, it is what it is. Goodbye Aerial and thank you for your help over many years. Good luck with what you do, but it won't be with me any more.

From the time I rang late Monday a.m., to pick up at 2.55.pm Branksome Rail Station, delivery to Dentist, return pick-up and back to same Rail Station I was treated with courtesy and efficiency. The Cars were spotlessly clean, drivers were pleasant, the route direct and very reasonable fares each way. I shall use this Company again for next Dental Appt. in 3 weeks time.

I booked an early morning car o get to a hospital appt. They quoted, and i paid upfront, £42.
I got a call the night before telling me the price was £65 and i was told quite aggressively that i could either pay it or cancel. It seemed too late to find an alternative so i was bounced into paying.
Will never use them again.

Was text the cost of £8, we were picked up taken to were we needed to go and driver insisted on £12.
contacted Aerial cars, after 3 calls, advised money would be dropped at our hotel reception, 24 hours gave up. MIGHT ONLY BE £4 BUT PRINCIPLE.
wonder how often this occurs?
Will not use again or recommend

I recently used aerial for a pick up from Heathrow. Mr. Ghaus attended the service. He was on time, helpful and took into account all covid related precautions. I was very happy with the service and would recommend everyone to ask for Ghaus! Thanks, Sami.