Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... See more
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We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... See more
Company replied
it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... See more
Company replied
I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... See more
Company replied
Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Unit 3 Palmers Road Industrial Estate, PO10 7DH, Emsworth, United Kingdom
- 01243 377921
- yasmin@adwilliams.net
- adwilliams.net
4.3
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fantastic repair to VW polo.
Fantastic repair to VW polo.
Quick turn around and professional from booking to completion.
4 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Josh was extremely helpful throughout…
Josh was extremely helpful throughout AD William's having my car. Even arrange my car been delivered home as I couldn't collect .
11 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Amazing service
Amazing service, always giving me updates on the repairs, very professional team, friendly, polite and caring for the customers. Thank you so much. 5* service
4 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
You didn't replace my damaged door,you…
You didn't replace my damaged door,you repaired only with filler body,you charged me £7000 ,so you are very greedy I'm afraid that you used the cheapest parts!!!!!!!
11 December 2024
Reply from AD Williams
We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team
Very good experience
Great communications. Booking in was simple. Good quality courtesy car provided. Repair was of high standard and very clean on return.
4 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Everyone we dealt with was polite and…
Everyone we dealt with was polite and friendly. Work was carried out quickly and well done.
10 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Excellent Service…
I received regular updates via email and both the office (phone) and pick up/drop off personnel were prompt, polite and professional. The repairs were completed and the car once returned looked good as new (complete with valet!) - would recommend
10 December 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
I had a really great experience with AD…
I had a really great experience with AD Williams. Very efficient and professional service, friendly and helpful staff. Smooth and stress free collection and delivery of my car following an accident repair. With all the inconvenience associated with having to make an insurance claim, AD Williams handled their part of the repair service excellently and I would recommend.
6 December 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Great work
My car was repaired within a few days which was very helpful to .e as I have a notability car on behalf of my daughter I received my car back yesterday and it came back in excellent condition I would highly recommend this company for any repairs that need to be undertaken thank you for doing such an excellent job.
9 December 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
First class service
The whole experience was very good. The service was exceptional and very slick. All members of staff were helpful at every stage and it was great to have the car taken from my house and returned to the front door.
The work appears to be first class. I would certainly recommend the company.
26 November 2024
Reply from AD Williams
We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
2nd time of using them……
2nd time of using them……. Quality control leaves something to be desired …… finish not perfect on both occasions and had to go back to resolve areas where obvious blemishes and marks remained
6 December 2024
Reply from AD Williams
We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team
They did a good job repairing the car…
They did a good job repairing the car but notified insurance company that the car was repaired 3 weeks before it was by mistake causing us a lot of problems with the courtesy car company
19 November 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
The repair was so quick
The repair was so quick, definitely didn't think I would get the car back within 2 weeks. Delivered back to my house and it was cleaned inside and out.
10/10
6 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Did a good job on the panels that you…
Did a good job on the panels that you resprayed but not on the middle door that you were meant to buffer.
29 November 2024
Reply from AD Williams
We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team
Superb job!
27 November 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
Great communication and excellent…
Great communication and excellent service. Would recommend
27 November 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
I cant fault AD Williams
I cant fault AD Williams, very good work carried out, the communications and Customer service were exceptional. I would definitely recommend AD
William's
4 December 2024
Reply from AD Williams
We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team
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