Microsoft Reviews 3

Encountered an issue and they did great fixing it

I signed up with microsoft advertising a month ago.
At first, they were very cordial and promised to help. They promised to give me a coupon for $500 which they never did. Instead, they kept delaying my campaign because of bugs in their UET tag helper, very slow response, advertising advocates that had no idea of the state of my campaign, absolutely no help in setting up the campaign, and many other issues. Their advocates could not answer even the simplest of questions and always relegated them to their specialists, who took days and weeks to respond. Their website is full of bugs that couldn't even accept a valid credit card, no provisions for PayPal or Bank ACH. As a result, I had over 1000 clicks during the month, with zero conversions, although, during this time, I got many conversions with my google organic search.

Finally, because of their own incompetence, and their inability to help me, they decided to take all my money and audit my website contents. They said that my math education website presents "high risk to consumers and other advertisers". This is a service that advertises adult services and porn, yet, a website to help children learn math is a "high risk to consumers and other advertisers".

What is even more alarming, is that the company which allegedly is committed to transparency (at least according to their own guidelines) could not come up with a single reason why they regard my website as "high risk to consumers and other advertisers". According to them, revealing their reason for closing my account forever, would pose a privacy and security violation.

This is a complete SCAM. This company is fraught with incompetent and illiterate employees and signing up with them is a complete waste of money and time. Do your own research, before signing up, but, you will end up in the same state that I am in, today.

Bing ads website asks to register using a gmail account. I made the registration then the next day i was blocked because i send about 12 emails using my gmail account so i considered that i was doing spamming. After they unblocked my account and i signed in the bing ads. I add my bank card and after few minutes they blocked me again. I send them an email asking the reason why they unblocked me to add my bank card and after again in few minutes they blocked me out, without to have any response. I went to my bank and i asked to delete my bank card so to not withdraw money even if i knew that i didn't run any advert. I don't understand generally why they didn't give any answer back and also why they unblocked me so to come few minutes after to blocked me out.