Adventure 001 Reviews 2,006

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, often highlighting pilots for their informative commentary and ability to create a comfortable and enjoyable atmosphere. People frequently describe the overall service and user experience as excellent, with many noting the fantastic locations and the memorable nature of their activities. However, some people were dissatisfied with the booking process, mentioning difficulties in securing suitable dates, unexpected cancellations, or issues with ticket validity. A few other people also felt that the customer service was poor, citing rude interactions with staff and a lack of organization that led to delays or unfulfilled expectations regarding flight routes and advertised sights.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

User experience

People report overwhelmingly positive experiences with the user experience. Many customers describe it as... See more

Service

Users describe positive interactions with service, highlighting amazing helicopter and falconry experiences.... See more

Location

Reviewers highlight positive aspects of location. Customers appreciate the easy accessibility and lovely... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Many customers found the booking process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today we had our flight experience, a Christmas present from our son. An amazing experience from start to finish. The ground crew were polite, helpful and knowledgeable. The flight itself was wonder... See more

Company replied

Rated 5 out of 5 stars

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety t... See more

Rated 4 out of 5 stars

Myself and hubby just had a very exciting flight over London ( the 50 minute flight time one, 4th April 2026.) All staff were lovely from the lady who greeted us to the pilot. Although arranging this... See more

Company replied

Rated 5 out of 5 stars

This was a excellent birthday gift flight for 2. The venue was a fantastic location and the staff also really made the event. Everything was explained fully and the safety briefing was really in depth... See more


Company details

  1. Helicopter Tour Agency

Written by the company

Looking for a day out with the family? An adventure? Look no further, visit our website today for your next experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A grat flight over Edinburgh

I was given a flight experence, flying over the City of Edinburgh and the bridges as a retirement present. There were a couple of cancelled dates due to non-flying conditions but I was informed in plenty of time and alternatative dates were easily arranged. This also gave me the opportunity to upgrade to a front seat (highly recommended, by the way). On the date I arrived in plenty of time, made to feel very welcome, then checked in and introduced to the pilot and ground crew. The flight was superb with excellent visibility, and before heading off over Edinburgh, we were able to witness a commercial aircraft coming in to land from above. The views over Edinburgh and the Firth of Forth were breath taking and with ample opportunity to take photos of the city below. The pilot gave us a commentary on what to look out for with a few anecdotes which were not at all intrusive and I was able to enjoy the flight. All too soon we turned around and landed back at our starting point where photos of each participant alongside and seated in the helecopter were available to purchase - I did and have a wonderful momento of a great trip out. Would I do it again - I most definately would.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

We went a couple of weeks ago and do clay pigeon shooting. We both thoroughly enjoyed it and had a bundle of laughs with the instructor too! He was friendly and bubbly which made the experience all the better. We loved it so much we are thinking of making it a regular treat and would definitely recommend!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

What an absolutely incredible experience!

We had a breathtaking helicopter flight over Sussex and glimpses of the London skyline, and it couldn’t have been more perfect.

Our pilot, Jules, was so friendly and knowledgeable, pointing out all the sights along the way and making the whole journey even more special.

The weather was amazing, the views were unforgettable, and sharing this magical adventure with my daughter is something I’ll treasure forever.

A bucket list item ticked off – thank you to Dom and the ground team for such a memorable day!

19 September 2025
Unprompted review
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Reply from Adventure 001

Thank you so much for your wonderful review!

We’re thrilled to hear that you and your daughter had such a memorable flight over and enjoyed glimpses of the London skyline.

Jules will be delighted to hear your kind words, and we’ll be sure to pass your thanks on to Dom and the rest of the ground team.

It’s fantastic to know that this experience ticked off a bucket list item and we hope to welcome you back on another flight in the future!

Rated 5 out of 5 stars

Brilliant Flying

Great experience - thoroughly enjoyed the flying and the instructor was great too!

20 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Thank you for your review, we really appreciate you taking the time to leave your feedback!

Rated 5 out of 5 stars

30 mins helicopter flight

Fantastic experience pilot very informative
Upgraded husband to 30 mins and also on. Upgraded to sit in front seat next to pilot
Staff helpful and friendly
Would highly recommend

12 September 2025
Unprompted review
Rated 5 out of 5 stars

We had the most incredible experience

We had the most incredible experience, we definitely know for next time to extend the time because it felt absolutely surreal. The staff were lovely and the pilot was amazing. I was slightly nervous but he made us feel very comfortable and relaxed. Would recommend highly! Thank you for an unforgettable time.

21 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Charlotte,

Thank you so much for your kind words! We’re thrilled to hear that you had an unforgettable experience and that the pilot and team helped you feel comfortable and relaxed.

It’s great to know you’re already thinking about extending your flight next time , we’d love to welcome you back for an even longer adventure.

Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

I booked a joint flying lesson for my son's birthday

I booked a joint flying lesson for my son's birthday and it was out of this world. Far beyond any expectations I had. Aaron the instructor was great, really friendly and a good instructional style. I enjoyed my time actually flying the plane but the best thing of all was my son's beaming face as he flew the aircraft over both land and sea making one of his dreams come true and taking his first step towards becoming a pilot in the future. Great views of the Blackpool shoreline along with all of the key landmarks. I would give this experience way more than 10/10 if that were at all possible. Thanks to Adventure001.

6 September 2025
Unprompted review
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Reply from Adventure 001

Dear Jason,

What an absolutely heartwarming experience, thank you so much for sharing it!

It sounds like your son had a truly unforgettable birthday and we’re thrilled to hear it exceeded all expectations.

Flying over the iconic Blackpool shoreline and landmarks is breathtaking and knowing it marked the beginning of your son's journey toward becoming a pilot makes it even more special. We're honoured to have played a part in such a meaningful moment. Thank you again for your kind words and we hope to fly you again soon!

Rated 1 out of 5 stars

STAY CLEAR !

STAY CLEAR !! Booked a flight for 2 in November 2023,Upgraded to front seat costing another £35 on top ! First date cancelled by Adventure001 claiming operational issues. Booked again for Easter Sunday , they cancelled the night before. My son had took time of work unpaid to fit the flight in ! Put a review on social media to receive a phone call off one of the managers saying my information was incorrect and that he was going to answer my review. I was also told TO READ THE SMALL PRINT. I asked for a refund and he said that there had to be 3 cancellations before they would refund. He told me that he would personally get me some new dates ASAP ! I heard nothing for months ! After countless emails, chats I eventually got through on chat and again a promise that someone would get back to me. This week I got a message from a stranger who said she had seen my review and the same had happened to her. She advised me to get in touch with Virgin which I did. Once I told them my story I was offered a credit note and Adventur001 refunded me the upgrade fee ! It’s nearly 2 years since I paid £198 & my so lost wages ! Yes there are many good reviews but my advice READ ALL REVIEWS AND THE SMALL PRINT

11 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Karen,

We are disappointed to receive your 1 star review.

In the first instance, we must highlight that we have been unable to locate your account under the name ‘Karen’.

We are sorry to hear about your earlier postponement and we do understand the disappointment and inconvenience this may have caused. However, it is important to note that experiences of this nature are always subject to factors such as weather, aircraft serviceability, operational requirements, and availability. As such, postponements or alterations may occur at short notice. These conditions are clearly outlined in the terms and conditions that were read and agreed to at the time of booking.

Our terms also state that a voucher may only be reissued in the event of three postponements. By confirming a booking, you accepted and acknowledged the risk of postponement as part of the experience.

Please be assured that at every stage we have acted fully in line with the agreed terms and conditions, and without any undue pressure or persuasion.

We are genuinely sorry that you feel it necessary to leave a negative review under these circumstances, given that the terms were made clear from the outset and we have acted transparently throughout. We always strive to provide an enjoyable experience for our customers, and while we understand your disappointment, we do feel it is important to recognise that the conditions and risks of postponement were clearly communicated at the time of booking.

Rated 5 out of 5 stars

Me and my wife had a 30min Stonehenge…

Me and my wife had a 30min Stonehenge tour experience on Sunday 7th September,Fantastic,ground crew were great ,helpful &happy,the pilot was great and knowledgeable of the area we covered,all in all a great experience,Thank you Tony&Sonya.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Helicopter Flight.

I had a Fantastic time. Well organised by the friendly staff. I would totally recommend the flight over Salisbury Plain (Stonehenge) and the city itself, for a first Helicopter ride. Totally enjoyed the whole experience.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing day with Birds of Prey

We had a fantastic time at the Birds of prey experience, Reily hosting was so informative and knowledgeable about the birds he had bought with him. Never thought we would be so close with such majestic birds. Would highly recommend this experience

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Riley was very knowledgable and enthusiastic. The birds were well taken care of, and the experience and handling was great!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Helicopter ride

Everyone there from start to finish made us feel safe. Kept us informed about the flight even the pilot was great.
Was an amazing 4 minute flight
Another tick off of my bucket list
Something everyone should do.
HELICOPTER RIDE!!!!!!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Helicopter ride was amazing!

The ride was great. All staff were kind and friendly, during check in to the safety briefing. The captain was also very friendly and knowledgeable. The ride itself was very smooth including take off and landing. We also got some lovely photos with the proceeds going to air ambulance charities. All round great day and a great team, keep it up guys!!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Falconry

What a lovely way to spend a Sunny September morning, meeting six birds of prey with the extremely knowledgeable Reilly. He really knows his birds!
Having great weather really made this experience even better. We really enjoyed holding the birds and learning so much about them. Thank you Reilly and the Birds of course!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Helicopter Flight

My son and I got this gift of a helicopter ride for a Christmas present. We both thoroughly enjoyed it and we are looking forward to booking again for a longer flight. I would highly recommend this experience.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Chiltern Hills Steam Train Experience

We were booked to travel on the 31st of Aug 2025 at 10:45 train. On a very short notice Keith, Robert and rest of the team organised a surprise birthday party for my wife with balloon's and banners. We very much enjoyed their friendly and welcoming hospitality. Thank you Keith, Robert and rest of the team for making this a memorable day. Keep up the good work specially knowing that this whole operation is run by volunteers.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Our 13-year-old had an amazing time at…

Our 13-year-old had an amazing time at his flying lesson with Adventure Experience 001 at Wolverhampton Halfpenny Green Airport! The whole process on the day was smooth, from arrival to take-off, and everything was really well organised.

A huge thank you to his instructor, Nick, who was absolutely fantastic — patient, knowledgeable, and brilliant at making the experience both fun and educational. Our son thoroughly enjoyed every moment, and he hasn’t stopped talking about it since!

This was such a memorable day and a unique opportunity. We would definitely recommend Adventure Experience 001 to anyone looking for something special.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Falconry Experience

I was give a falconry experience at World of Wings for Father’s Day. It was a fantastic day and really informative. It was very obvious the staffs love for the birds and that they loved the job they were doing. I would highly recommend a visit.

7 September 2025
Unprompted review

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