Advantage Gold Reviews 1,906

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the process of investing in precious metals straightforward and educational. Many highlight the exceptional customer service, noting that representatives take the time to listen, explain details clearly, and build trust, which is particularly valued when making financial decisions. The overall service is described as excellent, with a smooth and easy user experience from start to finish. However, some people were dissatisfied with certain aspects of their experience, specifically regarding the types of products recommended. A few customers mentioned being sold "specialty" or "proprietary" coins that were not legal tender, despite expressing a desire for real currency. There were also instances where customers felt that the company's recommendations were not in their best interest, and attempts to resolve these issues with management were unsuccessful. Additionally, some reviewers noted a lack of communication when their account executive left the company, leading to a feeling of being uninformed and unassisted.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the quick service,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their gold and silver... See more

User experience

Users describe positive interactions with user experience. Many customers found the process extremely easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was very thorough and patient in guiding me through the key points in adding precious metals into an IRA. He explained the types of metals (and necessary quality) that can be held , the differ... See more

Rated 5 out of 5 stars

I sent an email inquiring about selling my US silver coins held in an IRA account. I got a very promp responsive email with a phone number to call. Representative Jared Franco was very professional an... See more

Rated 5 out of 5 stars

Wow the Advantage Gold team was fantastic. Marcus Watts and Marc Neal were very thorough and truly took the time to explain everything and walk me through the process of setting up my Precious medals... See more

Rated 5 out of 5 stars

Richard made our experience great! He is a wealth of knowledge and was eager to share his knowledge with us even though we didn't make a huge investment. I feel certain that he treated us the same w... See more


Company details

  1. Gold Dealer
  2. Investment Service

Written by the company

At Advantage Gold, we take pride in being a leading gold IRA company. Our experts have helped thousands secure their retirements through gold IRA rollovers, buying gold online, and gold investing.

Advantage Gold

Written by the company

Voted #1 Trusted Gold IRA Company Three Years in a Row

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

James Harold was amazing

James Harold was amazing! He had the expertise to help me buy my Gold for my husband, Wayne Allyn Root, for Christmas. James followed up everyday to make sure I received it and was secured. I will be buying more in the near future.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Sound advice and guidance from trusted advisors!

Sound advice and guidance from the guys at Advantage Gold! Justin Greenberg and Paul Fishman are real assets in the metals investing market. They were very thorough, and matched their solution to my investment goals. Really enjoyed working with them on my most recent transaction. Will certainly do business with these gentlemen again!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Purchased 15,000 worth of Gold and…

Purchased 15,000 worth of Gold and Silver at 1900.00 per ounce. Recently looked to sell the assets for a move into crypto when Gold was at 2700.00 per ounce. Was told by my broker that the amount I would receive back to move was now 14,000 with fees. Account was handled by Equity Trust which showed a value of 28,000. I was taken back since I believed with the close to 40 percent increase in gold over that time period that I would be cashing out at a profit. Shady explanation regarding the selling back of the assets. I lost a thousand dollars of my investment even though there was a significant increase in value. Shady operation.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Great teamwork at Advantage Gold

Matthew Ayabarenno did a great job of describing the current economic conditions that make metals a good investment. He was also very clear about the fees and expectations of my new Roth account. Chelsey Jenkins helped me with setting up my account, and my Roth rollover was seamless. Ian Riccardi performed a timely follow-up to ensure that I was set for the upcoming year. This is my first experience with metals, and these folks made it easy and worry-free.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Austin was very knowledgeable about the metals market and gave me a great rate! I'll definitely purchase again in the future :)

1 April 2024
Unprompted review
Rated 5 out of 5 stars

My name is Chris Stuart

My name is Chris Stuart, and Austin Sanchez walked me through my first precious metals purchase. Before talking with him I was truly ignorant about the process. By the time we finished our conversation, I was confident in my decision and made the leap. Furthermore, I was deeply impressed with the quality of service and speed of delivery. I cannot recommend Austin or Advantage Gold highly enough! A great experience! I will count on them for any future purchases!

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Austin is wonderful!

When we made our purchases earlier in 2024, we had the best experience. Austin was involved in the process, just as we were finishing up the process, he became our advisor. He was great, even though he was a bit green doing this part of the job. We always felt like our investment was being handled professionally and securely! He has always answered our concerns with communications we can understand and put our concerns at rest. He has been helpful any questions we have had.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

My wife and I have appreciated the…

My wife and I have appreciated the quality of service we have received from Advantage Gold. The salesman has been very helpful and low pressure starting us out where needed to be. The team keeps us informed as to what is happening in the metals market looking after our best interest.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Moving Money made simple

How to start. I had an IRA from a past employer that was through Wells Fargo. This account got moved to cash investments upon my leaving the company without my consent. Every new broker I reached out to help me move this account would give up after just a few attempts because of how difficult WF makes things. Austin at Advantage Gold made this, what seemed like impossible, happen. Not only did he make it happen, he did it in 3-days. I cannot tell you how happy I am that I found Advantage Gold. I know my investment is safe. I know my future is more secure. I know I will only use Advantage Gold for future financial goals. Thank you, Austin, for all the amazing help.
Sincerely, E.P.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Customer Confidence

Customer Confidence is paramount to any agreement made between an individual and a corporate entity. When questions or clarifications are requested, integrity is important to all parties. Advantage Gold excelled in this commitment. They were so expeditious, knowledgeable, and delivered on what was promised.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Ian Riccardo review 11/22/20214

IAN'S HELP WAS INVALUABLE AND PROMPT.
Ian is responsive, thorough, with comprehensive knowledge of his company's offerings and processes. Working with him and his associates was both informational and pleasurable!

14 November 2024
Unprompted review

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