Nothing on their door or on their website to say they have gone bust! 2 wasted journeys! I’ve been a customer since day 1 in their original store! They could have at least told those on their database... See more
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See what reviewers are saying
Ordered 2 pairs Brooks Levitate by accident & was phoned before despatch asking if order was correct. Explained & they were happy to refund me no problems but decided to keep with being such a good pr... See more
Company replied
Went with other half to spend his Christmas present, I wasn’t expecting to buy anything however the range of trainers swayed me otherwise. The staff were friendly, welcoming and knowledgeable. No pres... See more
Company replied
After suffering with shin splints I was recommended by a friend to try the Peterborough store to help out with a new trainer purchase. First time going here, was looked after by a professional runner... See more
Company replied
Company details
Written by the company
Specialist running stores in Peterborough & Cambridge. Clothing, accessories, advice, running shoe fitting, gait analysis, shoes that are right for you whatever your ability.
Contact info
4 Titan Drive, Fengate East, PE1 5XN, Peterborough, United Kingdom
- 01733 891111
- info@advanceperformance.co.uk
- advanceperformance.co.uk
4.5
Excellent
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
First time having the GAIT analysis
First time having the GAIT analysis, helpful, knowledgeable staff to guide me into choosing the right trainers for me. Look forward to purchasing some ASAP
30 October 2022
Reply from Advance Performance
Happy we were able to help with your gait analysis and thank you for the review
Reply from Advance Performance
Many thanks for the feedback on our track sessions
Outstanding customer service
Absolutely wonderful customer service. I ordered numerous pairs to try on from Advance Performance and from another online company, but I accidentally mixed up the returns. Advance Performance (but not the other company..) were SO helpful and sorted everything for me with the other company so that I didn't have to pay any more postage or have even have to get involved in sorting out my own mess! Wish there was more of this genuine care for customers around. Would very much recommend Advance Performance.
27 October 2022
Unprompted review
Reply from Advance Performance
Julia, thanks for taking the time to explain in your review. We're happy we could help.
Reply from Advance Performance
Thank you
Poor Stock Control
Purchased trainers off their website on a Friday, informed late afternoon on Monday that they didn’t have my size and tried to upsell to a different model. Would expect far better stock control and customer service
24 October 2022
Unprompted review
Reply from Advance Performance
Many thanks for taking the time to leave feedback, which has been noted.
Physiotherapy
Saw Glyn the physio, was wasy to book, Glyn was excellent would recommend seeing him if you have any injury issues.
17 October 2022
Reply from Advance Performance
Steve, thanks for taking the time to leave a review on Glyn's physio services as our Peterborough store
Reply from Advance Performance
Thank you
Great Overall experience Thanx :)
Great Price, Super fast delivery and updates on my order + Klarna (3 payments option) ! made it possible for me to order.
2 October 2022
Reply from Advance Performance
Thank you and we hope you're enjoying your purchase
Excellent customer service and careAfter ordering a pair of trainers and…
After ordering a pair of trainers and receiving them in very good time I realised that I had the wrong size. It may have been an error on my part but I sent them back and within a day I had a phone call from the company to check that the size I was wanting was a replacement was correct. The lovely gentleman I spoke to (I think it was Mike) was so friendly and extremely helpful. My replacement trainers arrived safely in a couple of days. I couldn’t have had better customer service anywhere. I’m a very delighted lady and am recommending this company to everyone. I don’t think I’ve had better customer service anywhere 😁😁😁
9 October 2022
Reply from Advance Performance
Thank you so much for taking time to write a lovely detailed review and the recommendation. We hope you're enjoying your trainers.
Reply from Advance Performance
Many thanks
Reply from Advance Performance
Thank you for taking the time to review of Steve's Strength & Conditioning class at our Peterborough store.
Brilliant service
Brilliant service. Tamryn was so knowledgeable and helpful.
21 October 2022
Unprompted review
Reply from Advance Performance
Many thanks for the review
Good efficient professional service
14 October 2022
Reply from Advance Performance
Good to hear and thanks for the review
Excellent unbiased service.
I was given excellent unbiased advice about purchasing new shoes for treadmill use. There was no attempt to push higher-priced shoes and after the "gait assessment" they identified 4 pairs for me to try leaving the final choice to me. On top of that I was also given some great advice about how to approach my exercise regime as I'm new to running. I couldn't have been happier with the service and would not hesitate to recommend them.
15 October 2022
Reply from Advance Performance
Many thanks for taking the time to leave a 5* review and recommendation
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Bought a great pair of reasonably priced running shoes.
8 October 2022
Reply from Advance Performance
Thank you for the 5* review
Thank you
Shoes came quickly, order was slightly mixed up but it was fixed by the next day. Excellent customer service
13 October 2022
Reply from Advance Performance
Thank you for the great review, despite the mix up
Great service being part of the Tribe!
I’m part of the Tribe so found a pair of Brooks , I was told I’d be sent an email when they were in. It was only a few days, I ordered them and they came really quickly. Great service
27 September 2022
Reply from Advance Performance
Thank you for taking the time to leave a review
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