Nothing on their door or on their website to say they have gone bust! 2 wasted journeys! I’ve been a customer since day 1 in their original store! They could have at least told those on their database... See more
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Ordered 2 pairs Brooks Levitate by accident & was phoned before despatch asking if order was correct. Explained & they were happy to refund me no problems but decided to keep with being such a good pr... See more
Company replied
Went with other half to spend his Christmas present, I wasn’t expecting to buy anything however the range of trainers swayed me otherwise. The staff were friendly, welcoming and knowledgeable. No pres... See more
Company replied
After suffering with shin splints I was recommended by a friend to try the Peterborough store to help out with a new trainer purchase. First time going here, was looked after by a professional runner... See more
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Company details
Written by the company
Specialist running stores in Peterborough & Cambridge. Clothing, accessories, advice, running shoe fitting, gait analysis, shoes that are right for you whatever your ability.
Contact info
4 Titan Drive, Fengate East, PE1 5XN, Peterborough, United Kingdom
- 01733 891111
- info@advanceperformance.co.uk
- advanceperformance.co.uk
4.5
Excellent
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Advance Performance
Thank you Danielle.
Your review is wonderful.
Many thanks Martin and the AP Team
Felt like a person, not a sale
Went with other half to spend his Christmas present, I wasn’t expecting to buy anything however the range of trainers swayed me otherwise. The staff were friendly, welcoming and knowledgeable. No pressure for a purchase, listened to my preferences and previous injuries to give advice and suggestions. Left with a price matched pair of trainers which are SO comfy. Thank you all!
29 December 2022
Unprompted review
Reply from Advance Performance
Thank you for your lovely review Sian.
It is very much appreciated.
Martin and the AP Team.
Service was second to none
Service was second to none. Highly recommended
22 December 2022
Unprompted review
Reply from Advance Performance
Thank you for your lovely 5* review Andy.
It is hugely appreciated.
Martin and the AP Team.
I visited AP this week to find a new…
I visited AP this week to find a new pair of trainers to start my marathon training. Gait analysis was informative and I had a great selection of shoes to try.
Great service and helpful support.
3 January 2023
Unprompted review
Reply from Advance Performance
Thank you for your lovely review Kirsty,
Good luck with your marathon.
Martin and the AP Team.
Fantastic strength and conditioning class
I attended the strength and conditioning class on Thursday evening, it was a great class. I'll definitely be back.
5 January 2023
Unprompted review
Reply from Advance Performance
Thank you for your 5* review Zoe.
It is very much appreciated.
Martin and the AP Team.
Strength and conditioning class with…
Strength and conditioning class with Steve. Spot on coaching and attention to detail when it comes to form
5 January 2023
Unprompted review
Reply from Advance Performance
Thank you for your lovely review Martin.
It is very much appreciated.
Martin and the AP Team.
Order AWOL
I've tried contacting several times about my order and the lack of an update. I've also tried messaging via the chat and have only been told it's been yet to be fulfilled - order was placed on the 21st Dec.
Such bad service!
5 January 2023
Unprompted review
Reply from Advance Performance
Hi Fabian,
This not the standard we strive for at AP.
I am going to look into this now as a matter of priority and will be in touch with you directly.
Martin - 01733 891111
Martin@advanceperformance.co.uk
Easy to order but delivery not great…
Easy to order but delivery not great still waiting! Delivery promised then nothing for 2 days!
5 January 2023
Reply from Advance Performance
Hi Matt,
Let me look into that right away for you and find out where your order is.
I will respond with an update to you directly.
Martin
Reply from Advance Performance
Dear Louise,
Oh dear, that doesn't sound right at all. Let me look into that for you straight way.
I will email you directly with my findings.
Martin
Goods delivered
Goods delivered in reasonable time frame packed well. What more could I ask?
3 January 2023
Reply from Advance Performance
Thanks for taking the time to leave a ***** review
Super quick delivery and professional…
Super quick delivery and professional service.
28 December 2022
Reply from Advance Performance
Many thanks for the positive review
Reply from Advance Performance
Many thanks for the great review
Reply from Advance Performance
Many thanks for the ***** review Marty
Still not received my order and no…
Still not received my order and no response to my web inquiry
29 December 2022
Reply from Advance Performance
Hi Teri, I would usually direct you to webchat, but if you've already tried this, could I ask for you order number and I will make sure someone comes back to you
Great speedy service
Ordered online as a similar shoe to one I had already purchased. Purchased earlier than planned due to such a great price in the January sale. Received a phone call to say order was ready to collect in less than 24 hours. Can’t fault the service and know great backup support always available at AP
29 December 2022
Reply from Advance Performance
Thank you for the review, we hope you enjoy the shoes
Don't know yet
4 January 2023
Reply from Advance Performance
Thanks for a great review despite you not knowing yet. If you need any advice or an update, please use our webchat
Reply from Advance Performance
Hi Amy, could I ask you to get in touch using our webchat on our website with your order number and someone will find out what's happening for you.
The item didn’t arrive.
26 December 2022
Reply from Advance Performance
Hi Harry, have you been in touch? If you contact us via our webchat with your order number, someone will be able to give you a status update.
Gait analysis review
I was a little apprehensive about doing the GAIT analysis, but once I got there and they explained everything to me, it was so simple and soon enough, I had the right shoe for how I run. They even had a pair of 100% vegan running shoes, which is impressive. I did not feel pressured into buying shoes on the day. They were friendly, polite and extremely knowledgeable.
29 December 2022
Reply from Advance Performance
So pleased you had a good experience with our gait analysis
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