Advanced Medical Certification Reviews 63

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly nature of the courses, appreciating the flexibility to learn at their own pace and the convenience of accessing materials anytime. Many people found the website easy to navigate and the review materials effective for preparing for tests. However, some customers experienced issues with logging in to old accounts and resetting passwords, noting that they did not receive necessary emails. A few other people also felt that the website navigation was terrible and found constant pop-ups to be distracting.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and convenience. Reviewers... See more

Website

Customers had positive experiences with the website. Many found it convenient, well-structured, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course is very user friendly with both text and video lessons. You have the option to view and review each lesson as many times as necessary to feel comfortable with the topic. The ability to work... See more

Company replied

Rated 5 out of 5 stars

I am a repeat customer to renewing my mandatory certificates for employment with Advanced Medical Certification. I chose this company for several factors: *Current, evidence based data *the c... See more

Company replied

Rated 5 out of 5 stars

Great review, easy to access and review. Provided an easy way to get these done rapidly. The access is easy and I was able to easily jump from one page to a next. The review material made the tests... See more

Company replied

Rated 5 out of 5 stars

Taking the course was very easy on a way that you are learning to save lives on own free time. It was an excellent way, too, to review the course and get certified when you are already retired as a me... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Educational Institution
  3. Medical Certificate Service

Written by the company

Advanced Medical Certification offers 100% online ACLS, PALS, BLS, CPR/AED, First Aid, and Bloodborne Pathogens courses designed by practicing physicians, including Dr. Karl Disque, D.O., RPh. All programs follow the latest ILCOR Guidelines and meet JCAHO, ECC-aligned, and OSHA requirements. We focus on flexible, accessible training for busy healthcare professionals. You receive your digital provider card instantly after passing, and your printed card ships as early as the next day. AMC is trusted nationwide, with a 98% acceptance rate. We stand behind our courses with a 100% satisfaction guarantee and a knowledgeable support team available to help with any questions during your certification or renewal process.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Convenient and at your own pace.

This is easy, super convenient, and allowed me to go at my own pace !
There were a few things that needs improvement in my opinion.
The certification is to the day two years from now. I need to have the convenience of having the whole month to get certified, instead of this day I took the class. Things happen, life happens, we need to be able to have the month available in the event other events take precedence.
A-fib was described as A-flutter, which could be changed/updated.
There were other things that need to be changed/updated on the learning courses, but other than those little things, it was easy to use.
Getting the CEUs was a bit annoying to retrieve from another site that I had to create an account for.
It would have been nice to print/download certificate and CEs all in one place.
The convenience of this is being able to have BLS, ACLS, and even PALS but I already was recertified for PALS earlier this year.
Don't forget to get your Groupon for this.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor Business Practice

Terrible. Wouldn’t refund or credit a course that was ordered incorrectly despite immediately being caught. As a business that has used them dozens of times. Reccomend Accredited Medical Education as another AHA backed physician owned course at half the cost with better coursework.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I rate myself as competent and caring…

I rate myself as competent and caring with growing experience in patients support and teamwork

30 April 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hi Scholar Cheptoo Birgen,

My name is James, I'm a part of the team at AdvancedMedicalCertification.com. Thank you for certifying with us. We appreciate your review regarding your experience.

After reviewing your feedback, I wanted to reach out to help.
You rated us 1 out of 5 stars but mentioned good things in your review.

It seems that you rated us 1 (bad) instead of 5 stars (excellent). We know that sometimes the rating systems aren't too clear, so we provided some guidance below. Our customer reviews are very important to us, and we hope you will be willing to revise and update your review based on your experience.

Star Rating system:
5 stars - Excellent
4 stars - Great
3 stars - Average
2 stars - Poor
1 star - Bad

If you would like to edit your review, all you need to do is log in to Trustpilot and access ""My Reviews"" to edit your review. You can log in here https://www.trustpilot.com/users/connect?redirect=/. More detailed instructions on how to use the tool can be found here https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review#edit-review-0.

If there is anything else that we can help you with, please contact us at (833) 659-2910 or contact me directly at james.lee@advmedcert.com.

Please continue to help save lives!

- James Lee, Empowerment Team

Rated 3 out of 5 stars

Okay 👍🏾

Its been okay

30 April 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Dear Michelle,

We're sorry to hear about your less-than-satisfactory experience with us. Your feedback is incredibly valuable as it helps us improve our services.

We understand the frustration you've encountered. Please know that we take your concerns seriously and are actively working to address them to prevent similar issues in the future.

If you're willing, please reach out to our customer support team directly at (866) 352-1420 or email at James.Lee@advmedcert.com and we'll do everything in our power to resolve this matter to your satisfaction.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

Easy and fast

Easy and fast

30 April 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Kristian,

Thank you so much for taking the time to leave us this 5-star rating.. This means a lot to us!

Please continue to help save lives!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

The price is in USD.

This was an overall good experience.

31 March 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Alicia,

Thank you for putting your trust in us and giving us a 5-star rating. Please keep on saving lives.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Respond to concerns as soon as possible.

31 March 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

Thank you for the kind words! We're so happy your certification process at Advancedmedicalcertification.com went so smoothly.

- James Lee, Empowerment Team

Rated 1 out of 5 stars

Has to be something better

1. I can't get logged in on my old account. You've apparently changed how the log in works -- email address instead of user name. Resetting my password didn't work (never got an email for that, even though I get almost daily email reminders that my cert is expiring). I had to use an entire new email to purchase.
2. Navigation is terrible.
3. Constant pop ups to buy more stuff is distracting and infuriating.
The only reason I use this site is because my employer accepts it.

31 March 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

We apologize for the poor experience you had with our product or service. We strive to provide the best possible service to our customers, and we are disappointed that we were unable to do that for you.

We take customer feedback seriously and are always looking for ways to improve our products and services. You mentioned issues you encountered and this is not the experience we want you to have.
We would appreciate it if you could provide more details about your experience so that we can learn from it and make sure it doesn't happen again.

We value your business and hope that you will give us another chance to serve you better in the future.

If there is anything else that we can help you with please don't hesitate to contact us at (866) 352-1420 or contact me directly at james.lee@advmedcert.com.

Please continue to help save lives!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

The flow of learning is incredible

The flow of learning is incredible, they provide a digital or physical handbook, videos, and audio books, also the provide videos for real experiences, and case- scenarios

10 June 2025
Unprompted review
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Ibrahim,

We really appreciate you taking the time to share your feedback. We're glad you felt at ease using our certification course.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

great experience

15 June 2025
Unprompted review
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Ahmed,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Please continue to help save lives!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

It was simple to get through

It was simple to get through

28 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Roderick,

Thanks for taking the time to share your feedback with us! It means so much when our customers share their experiences. Please continue to help save lives!!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

The assistance when needed was great

The assistance when needed was great. Easy to follow

28 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Rosemary,

We really appreciate you taking the time to share your feedback. We're glad you felt at ease using our certification course.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

Easy

Easy, convenient, well-don

28 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

Thanks so much for taking the time to leave us a 5-star rating. It's much appreciated!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

I’m using AMC until I retire from nursing!

AMC had very thorough and high quality resources to review for my BLS certification. This was the second time I have used them and will probably continue to recertify this way until I retire 😊 it’s so nice to do my BLS recertification on my own schedule!

9 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Marda,

Thank you for the kind words! We're so happy your certification process at Advancedmedicalcertification.com went so smoothly.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

A better method of learning

The course allows me to download the material and take my time reviewing it for a better comprehension. I can also retain the course material for future reference.

9 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Jonathan,

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.

Please continue to help save lives!

- James Lee, Empowerment Team

Rated 5 out of 5 stars

Great class

Great class!
Easy to understand. I loved the videos and practice

9 February 2026
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Dear Rontetta,

We're happy you found excellence in our certification course. Thanks for your trust, we're thankful for amazing customers like you.

- James Lee, Empowerment Team

Rated 5 out of 5 stars

Awesome and Chop Chop! This company Advanced Medical…

The site was thorough, chop chop , easy and inexpensive! I renewed my ACLS/PALS first time from this site! Will definitely use this again in 2028 for the renewal! Thanks ! ☺️

3 January 2026
Unprompted review
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

Thank you so much for your thoughtful feedback!

We’re glad to hear that you found the course user-friendly.

We truly appreciate you sharing your experience and wish you continued success as you apply what you’ve learned!

Rated 5 out of 5 stars

The course is very user friendly…

The course is very user friendly with both text and video lessons. You have the option to view and review each lesson as many times as necessary to feel comfortable with the topic. The ability to work at your own pace makes the course ideal for anyone who has a busy schedule and has a hard time finding a large block of time.

30 November 2025
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

Thank you so much for taking the time to leave us this amazing review. This means a lot to us!

Please continue to help save lives!

Rated 5 out of 5 stars

Two thumbs up

Reliable, quick and affordable.

1 December 2025
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Hello Valued Customer,

Thank you for putting your trust in us and giving us a 5-star rating. Please keep on saving lives.

Rated 5 out of 5 stars

This site was thorough and I look…

This site was thorough and I look forward to obtaining more training in the future.

23 October 2025
Advanced Medical Certification logo

Reply from Advanced Medical Certification

Dear Shavon,

We're happy you found excellence in our certification course. Thanks for your trust, we're thankful for amazing customers like you.

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