The customer service is great whenever you need help. The money just takes longer to get to my account because Discover is not one of the carriers. They repay goes through immediately and if you need... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app is perfect. Applications are put thru fast. Haven’t had one bad experience With them. It’s nice to have a trouble free transaction. Has really helped me out when unexpected expenses come... See more
Company replied
Professional service agents in store. Very easy to navigate on-line account, complete loan request & funds are transferred to bank account in a timely manner. Very pleased with doing business with Adv... See more
Company replied
Always very pleasant experience People friendly, knowledgeable and efficient. Highly recommend Advance America. Has helped me in time of need. Very nice to have available when unforseen circumst... See more
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4.9
Excellent
132K reviews
Asks customers to review
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Professional
Professional, friendly,respectful, the representative come outside to my vehicle to help me do the application online because I am handicapped and have a hard time getting in and out of the vehicle. I will recommend you to everyone. Thank you
3 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
very nice employees
1 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Marsha in Council Bluffs
Marsha in Council Bluffs, IA. is the best, always friendly and a great Customer Service Representative. She explains everything well, knows all the info!
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
App is easy to navigate
App is easy to navigate. People are always pleasant to deal with.
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
The process was easy and very quick…
The process was easy and very quick with a answer.
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
We have loved doing business with…
We have loved doing business with Advance America until this month!!! Both my husbands and my paybacks on our loans were deducted from our bank account for $300 payback TWICE!! Both of them!!
It was $1200 deducted when it should have been $600!!!
Borderline fraud!!!
1 October 2026
Reply from Advance America
Your comments are important to our business and relationship. Advance America will have someone contact you soon to discuss your concerns.
The portal is very easy to use and when…
The portal is very easy to use and when you have a question the staff at your local office is very helpful
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Saved my life
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Quick easy and there when you need them
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Was so much easier to pay my loan and…
Was so much easier to pay my loan and reapply total time to do it was less than 10 minutes and I didn’t have to leave my home so in saying that thank you very much
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
The process is so easy and quick
The process is so easy and quick!
Keep up the good work. Thank you all!
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Best Customer Care Service!
My experience with Minyone was professional and the entire process was done in a timely manner.She made it easy to navigate the entire process. I would recommend Advance America to others.
3 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Nice place,,friendly👍👍
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Yall go see Jessica she’s best
3 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Great customer sevice
3 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Thank u alex
3 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
The entire process was made to service and make it easy for your customers.
The services provided by your company made it very easy to apply, for people my age.👍🏻
2 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
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