Pam is always very welcoming and has wonderful customer service! She makes me feel like family. She’s very informative and ensures you understand all information about the services. Pam is a wonderful... See more
Company replied
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Always friendly and fast service
Company replied
Once I got my turn loan went quick and easy staff is always super nice and helpful
Company replied
The customer service representatives are always courteous, knowledgeable, and encouraging each time I visit the store. They make me feel that I am a valued customer, and I am appreciative of their eff... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
854 South Irvine Avenue, 44438, Masury, OH, United States
- 330-448-0039
4.8
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always friendly and fast service
20 December 2023
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Pam is very helpful and so nice she…
Pam is very helpful and so nice she makes the process go so smooth!
29 September 2023
Unprompted review
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Yes they are very friendly and nice to…i wouldn't go anywhere else
Yes they are very friendly and nice to the costumers
29 September 2023
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Pam is always very welcoming and has…
Pam is always very welcoming and has wonderful customer service! She makes me feel like family. She’s very informative and ensures you understand all information about the services. Pam is a wonderful employee and a great image for Advanced America. Thank you Pam for all you do!
28 September 2023
Unprompted review
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Once I got my turn loan went quick and…
Once I got my turn loan went quick and easy staff is always super nice and helpful
9 August 2023
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Masury - 854 South Irvine Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent Customer Service
The customer service representatives are always courteous, knowledgeable, and encouraging each time I visit the store. They make me feel that I am a valued customer, and I am appreciative of their efforts.
17 March 2023
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
Great service, very fast. Pam is amazing and 100% best with customer service. Highly recommended
2 July 2022
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I want to tell you what an excellent…
I want to tell you what an excellent business they run over there I couldn't have got better customer service Thank you Pam For your hard work and making my experience fast friendly & easy. Definitely will be recommending your location to others and coming back in the future if needed!
15 June 2022
Unprompted review
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and courteous service
1 May 2022
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service..
Great customer service... she was fabulous very kind and friendly. Highly recommended
30 April 2022
Reply from Advance America - Masury - 854 South Irvine Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
16 April 2022
Reply from Advance America - Masury - 854 South Irvine Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Masury - 854 South Irvine Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I come here all the time when I am…
I come here all the time when I am short on cash and the woman there is always so nice to me. I would definitely recommend. Thanks again Pam.
30 March 2022
Unprompted review
Reply from Advance America - Masury - 854 South Irvine Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and friendly service!!
26 February 2022
Reply from Advance America - Masury - 854 South Irvine Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly service
Very friendly service. They were very informed as to what they were doing. And never takes long. Very satisfied 😃
18 December 2021
Very fast
Very fast, VERY VERY EXCELLENT SERVICE from Pam. If I could give 10 stars I would!! Thank you Advance America!!
9 December 2021
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