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Rated 1 out of 5 stars

This company is a total scam. I’ve placed an order over 2 weeks ago (almost 3 actually) which supposed to arrive max 5 working days. The order never arrived, I also received no email even after contac... See more

Rated 5 out of 5 stars

I bought a swimsuit from this company a few years ago and it’s still in great condition, just bought another one. Think it’s worth the investment and as long as you care for them you’ll have them for... See more

Rated 1 out of 5 stars

I returned items tracked to be signed for, so far they have issued payments for refunds TWICE which then PayPal have subsequently emailed me to state that the refunds have NOT gone through as they do... See more

Company replied

Rated 5 out of 5 stars

I requested a custom sized adora bikini top (small back, larger cup) after discussing sizing details with them via Instagram. The shape of the bottoms is very modern but actually what you want - highe... See more

Company details

  1. Swimwear Store

Information provided by various external sources

British sustainable swimwear brand. Founded in June 2020.


Contact info

3.5

Average

TrustScore 3.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought a swimsuit from this company a…

I bought a swimsuit from this company a few years ago and it’s still in great condition, just bought another one. Think it’s worth the investment and as long as you care for them you’ll have them for years. Just wish they sold more colours in orange!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. I’ve placed an order over 2 weeks ago (almost 3 actually) which supposed to arrive max 5 working days. The order never arrived, I also received no email even after contacting them. Royal Mail informed me that sender dint pay enough money to ship and deliver the item. This is a TOTAL SCAM. AVOID at any cost!!!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

I returned items tracked to be signed…

I returned items tracked to be signed for, so far they have issued payments for refunds TWICE which then PayPal have subsequently emailed me to state that the refunds have NOT gone through as they do not have cash funds available. I am now questioning the trustworthiness and viability of this business. I am now taking legal steps to get my refund, and also via PayPal... and I have just read another review on here stating the same thing, so this Company is NOT to be trusted.

15 March 2025
Unprompted review
Adoraswim logo

Reply from Adoraswim

Hi Thalia,

Thank you for your review, and we’re really sorry to hear about your experience.

We want to reassure you that your refund was never intentionally delayed. Due to unforeseen circumstances, our PayPal account became temporarily unlinked from our business bank account, which unfortunately caused two attempted refunds to fail. This was completely out of our control at the time, and as soon as we were made aware of the issue, we contacted you directly via PayPal to explain what had happened.

Since then, the issue has been resolved, and your refund was processed in full. We’ve also provided all tracking and return confirmations for your records, and we’re truly sorry for the inconvenience and stress caused while this was being sorted.

We’re a small, independent brand that cares deeply about doing right by our customers, and we’re actively working to make sure something like this doesn’t happen again.

Thank you again for your patience and for bringing this to our attention.

Warm wishes,
Lucy
Co-founder, Adora Swim

Rated 1 out of 5 stars

They will not give you back your money!!!

Bought a jumpsuit but did not fit.

New with tags in the package it came in and i send it back the same day i got it!

They keep prommising to send back the money but they don’t!!

Already waiting 5 weeks to get my money back!

And i send it with track and trace i know they have it back for over a month now!

Keep giving me excuses!

Terrible costumer service this is not normal!

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful design, amazing quality!

I recently purchased my first two adora swim pieces and they are incredible. They fit so well, are incredibly flattering and all the designs are beautiful. Can’t wait to order my next set!

18 October 2020
Unprompted review
Rated 5 out of 5 stars

Favourite New Brand

I discovered this brand recently and LOVE the designs, colours and the quality of the items.
Delivery is really quick and I've had so many comments.
I highly recommend!!!

16 September 2020
Unprompted review
Rated 5 out of 5 stars

I am so OBSESSED with my new swimsuit!

I am so obsessed with my new swimsuit! Not only is it sustainable the fit is also so flattering, I’ve received so many compliments. My order arrived very quickly and I was really happy to see all the packaging was eco friendly, you can tell a lot of care and thought has gone into it. My fav swimsuit I own to date... I will definitely be trying out the other cuts :)

18 August 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!!

AMAZING!!!!

I adore this brand so much! Perfect fit, really comfortable and well made. Their customer service is outstanding. A hundred per cent would buy from Adora Swim again.

17 August 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful, quality product. I ordered a size too small for my top unintentionally, so return and exchanged. It went very smoothly and I received my new top swiftly. Beautiful material.

7 August 2020
Unprompted review
Rated 5 out of 5 stars

Loooooove the swimwear

Loooooove the swimwear! Arrived in good time and was really pleased to learn the packaging was all eco friendly as well. Will definitely be buying again, good quality clothing and great customer services!

7 August 2020
Unprompted review
Rated 5 out of 5 stars

A wonderful sustainable UK swimwear…

A wonderful sustainable UK swimwear brand! Not only is the brand doing great things for the environment but it is also making girls of all sizes/shapes feel confident. The quality is a cut above the rest. I highly recommend :)

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Adorable sustainable bikini

Adorable sustainable bikini, which arrived on time, the packagIng inside was luxurious with a personal message which was a lovely surprise. I’m really happy with my item choice and colour.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

10/10

I bought a bikini and the matching scrunchie from adora swim and i LOVE them. I wasn't sure what size to order so I contacted them and they responded so quickly, their customer service is amazing! When the product arrived it was in the most beautiful packaging with a hand written note and it made the whole experience really special. 10/10 would recommend.

6 August 2020
Unprompted review

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