My A/E George Chaus really came through for us! From application in on Thursday with disclosures out and signed Thursday night, to initial UW approval on Friday, conditions supplied over the weekend,... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The lending world can be hit or miss - and is 100% based on high quality relationships if you want to make money. Because of this, I cannot express my appreciation for Irene. She has been incredibly... See more
Company replied
Ive been in this buisness for over 23yrs+ and as both brokering deals and a licensed broker associate I know what makes a great lender. A&D is it.. clear portal, clear conditional approvals... their... See more
Company replied
We had a hard time with a transferred appraisal, but Max Lashin worked it out at a critical moment. Many thanks to Pamela Barbas, Lisa Ford, and Ciara Fromwiller for their outstanding support on a loa... See more
Company replied
Company details
Written by the company
A&D Mortgage, LLC (dba AD Mortgage) (NMLS #958660) is a nationally recognized Top Five-Star Wholesale Lender in 2025. The company has also been featured by CNBC as one of the leading nationwide U.S. lenders, highlighting its strong reputation and consistent market performance. AD Mortgage ranks among the Top 3 U.S. lenders in Bank Statement and DSCR loans and offers a full spectrum of mortgage solutions including Non-QM, Conventional, FHA, and VA programs. These products are designed to serve borrowers across all credit tiers and ensure access to financing for clients with both traditional and alternative income sources. The company is known for outstanding partner support through regular webinars, training sessions, and a comprehensive loyalty program. Its dedication to service excellence is reflected in its 4.8★ rating on major review platforms, and partners consistently commend its responsiveness and personal approach. In 2025, AD Mortgage earned recognition across the lending industry for innovation and service excellence. The company received multiple national awards including Stevie, Globee, and the Progress in Lending Innovations Award. These recognitions highlight its digital ecosystem, technology, and partner-centric approach and reflect its ongoing drive to lead the market through innovation and care. All digital tools are provided free of charge to partners and help brokers simplify processes, close loans faster, and grow with confidence. As a nationwide wholesale lender and the lender of choice for 8,500 mortgage professionals, AD Mortgage builds relationships founded on trust, efficiency, and a human touch, while delivering on its promises through the Power of Yes.
Contact info
899 W Cypress Creek Rd, FL 33309, Fort Lauderdale, United States
- 1-305-760-7000
- info@admortgage.com
- admortgage.com
4.7
Excellent
76 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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This is the worst mortgage company!! DO NOT DO IT
This is the worst mortgage company I have ever worked with, and I have been in real estate and buying houses for over 20 years. They lied and said they were giving me a DSCR loan for my rental property, but instead, they did not and reported the mortgage, which is a rental property that I do not live in, to my personal credit and damaged my debt-to-credit ratio. I called for help at least 5x trying to set up my online access, and no one could help me for over 2 months. The customer service is awful, the staff just transferred me around, and no one took the call seriously. Do not get a mortgage with them if you want peace in your life or a trustworthy mortgage company. They charge me for made-up fees that are illegal. DO NOT DO IT!!!!
8 May 2026
Unprompted review
Reply from AD Mortgage
Thank you for bringing this concern to our attention.
As a mortgage company, it is our standard practice to report loan payments to the credit bureaus when there is a personal guaranty involved, even for business-purpose loans. Since the borrower personally guaranteed the loan, it creates personal liability, linking the loan to personal credit. This is different from a loan solely for the company, where the business alone is responsible.
According to A&D Mortgage's policy and the Fair Credit Reporting Act (FCRA), we as a lender have a right to report payments, including timely ones, to the credit bureaus when a personal guaranty is in place. This helps to maintain an accurate credit history for both the borrower and the business, ensuring transparency and proper reflection of payment behavior.
We understand your concern about your debt ratios and personal credit score. If you believe there’s an error, please get in touch with us at servicing@ admortgage.com with any details.
In addition, our compliance department has reviewed the current FCRA regulations and has found no updates or restrictions regarding the reporting of business-purpose loans with a personal guarantee.
We're sorry to hear you've been experiencing difficulties logging into your portal. Unfortunately, our software does not currently support remote device connections for troubleshooting purposes. We’ve passed your feedback to our product team as a suggestion for a future update. Should you encounter this issue again, please don't hesitate to reach out to our support team directly so we can walk you through the issue step by step.
We have also performed a thorough investigation of the issue with the fee on your account. This type of loan does include certain fees under certain conditions. You can find details in your closing documents. If you have any questions, please reach out to us at servicing@admortgage.com, we will be happy to assist you.
Anastasia Foster my AE at AD Mortgage…
Anastasia Foster my AE at AD Mortgage is truly in a league of her own. Working with her has been an absolute game-changer for my business, and I cannot recommend her highly enough.Anastasia is the ultimate professional who stays on top of every single detail from start to finish. She does it all—from expertly vetting complex scenarios and navigating diverse product guidelines to providing hands-on portal support and managing the entire pipeline to ensure every deal closes on time. She acts as a tireless advocate with underwriting to clear tough conditions and always keeps me ahead of the curve with the latest market updates and rate changes.Having Anastasia in my corner has directly helped me grow my volume and provide better service to my clients. She is reliable, proactive, and incredibly knowledgeable. If you want an AE who is truly dedicated to your success, Anastasia is the one.
7 May 2026
Unprompted review
Reply from AD Mortgage
Thank you for sharing this thoughtful review, Raed. It means a lot to hear that your work with AD Mortgage has made such a real difference for your business. Our goal is to keep the process proactive and well organized from the initial scenario through closing, and it’s great to know that’s been your experience.
We also truly appreciate you recognizing Anastasia. The way she stays ahead on complex files, keeps details aligned, and communicates clearly is a big part of the service standard we aim to deliver. That consistency is supported by the broader team working behind the scenes to keep things moving and help remove friction along the way.
Thank you again for your trust and recommendation. We’re grateful for the partnership and look forward to continuing to support your pipeline with the same steady care.
Vlad Bai my AE is absolutely amazing!
Vlad Bai my AE is absolutely amazing! His knowledge, professionalism, and communication made the entire home purchase process seamless. He was responsive every step of the way and made sure my buyer closed on time. His dedication and attention to detail truly set him apart. I highly recommend Vlad to any broker looking for a lender who genuinely delivers. 10 out of 10!
1 May 2026
Unprompted review
Reply from AD Mortgage
Thank you for taking the time to share this review, Malissa! It’s great to hear that the purchase stayed on track and closed on schedule, and that the overall experience with AD Mortgage felt organized and easy to navigate. We’re also glad you highlighted Vlad. His professionalism and consistent communication are a strong reflection of what we aim to deliver across AD Mortgage. We truly appreciate your trust and recommendation.
You Cannot go wrong.. i just Closed $1.18M purhcase 4/16/26!
Ive been in this buisness for over 23yrs+ and as both brokering deals and a licensed broker associate I know what makes a great lender. A&D is it.. clear portal, clear conditional approvals... their turn around time in reviewing submission is paramount. My account rep Ana Ellis along with David Wilsons team and even the "Closing Manager - Jennifer Watson" stepping in to make sure we met our timelines for closing a purchase with a Developer after 6-pm! They entire team deserve my buisness and I have made sure to let my network know... with A&D we are in business! Thanks team! Im already working on the next one.
16 April 2026
Unprompted review
Reply from AD Mortgage
Thank you for taking the time to share this. Your long-standing experience in the mortgage industry adds real weight to your perspective, and it is meaningful to hear what has stood out in your work with AD Mortgage.
We are glad the day-to-day experience has been clear and dependable, from an easy portal workflow and straightforward guidance to quick file reviews that help protect timelines. That kind of coordination is the standard we work hard to maintain.
Thank you for recommending us to your network and for continuing to bring your business our way. Looking forward to getting the next one across the line with you.
I’ve had a great experience working…
I’ve had a great experience working with AD Mortgage as a wholesale lender. Their team is responsive, knowledgeable, and consistently delivers efficient service.
A special shoutout to my
Senior Business Development Manager Alana Sky, who has been exceptional throughout the process. She is always available to answer questions, provides clear and timely updates, and goes above and beyond to ensure everything runs smoothly. Her professionalism and dedication truly set her apart.
Overall, AD Mortgage is a reliable partner for brokers looking for strong support and seamless loan processing. I highly recommend working with them.
1 April 2026
Unprompted review
Reply from AD Mortgage
Thank you for taking the time to share this review, Terry. It’s great to hear that your experience with AD Mortgage has been consistently efficient and that the overall process has felt smooth from start to finish. Delivering strong broker support and seamless execution is exactly the standard our team works hard to uphold. We’re also truly glad to hear your shoutout to Alana. We sincerely appreciate your trust and recommendation and look forward to continuing to support your business as a partner.
10/10 highly recommend
The lending world can be hit or miss - and is 100% based on high quality relationships if you want to make money. Because of this, I cannot express my appreciation for Irene. She has been incredibly professional and attentive to all of my needs throughout our time working together.
I know the entire process is in good hands and can worry about other parts of our business because of this. Thanks so much Irene and A+D team!
10 March 2026
Unprompted review
Reply from AD Mortgage
Thank you for sharing, Jeff. You’re absolutely right, strong relationships truly make all the difference in this industry, and it means a lot to know that working with AD Mortgage has given you confidence and peace of mind. Helping our partners feel confident in the process so they can focus on growing their business is always our goal. Your kind words about Irene are sincerely appreciated. We truly value our partnership and look forward to continuing to support your success.
Recently had a wonderful experience…
Recently had a wonderful experience visiting AD's headquarters in Ft. Lauderdale for their partner conference, thanks to our fantastic rep, Marlene Ruiz. AD is so easy to do business with; they work hard to ensure their clients have a seamless experience on every loan. Their entire staff is wonderful to work with, especially Marlene, who is hands-down the best, most knoweldgeable and helpful representative I have ever worked with.
23 January 2026
Unprompted review
Reply from AD Mortgage
Thank you for sharing your experience. We’re delighted your visit to our Ft. Lauderdale Headquarters partner conference was valuable, and that working with our team felt easy and seamless across each loan. Marlene’s knowledge, responsiveness and attentive support exemplify the standard we strive to uphold. We appreciate our partnership and look forward to what we will achieve together.
Working with our Account Executive
Working with our Account Executive, Niall Sadykov, has been an exceptional experience. His attention to our needs is consistently outstanding, and he handles every request with impressive speed and efficiency. Niall communicates clearly, follows up proactively, and ensures that every step of the process moves forward smoothly.
His professionalism, reliability, and genuine commitment to supporting us make a noticeable difference. It’s reassuring to work with someone who not only understands the urgency of each situation but also approaches every interaction with a positive and solution‑oriented attitude.
We truly appreciate his dedication and the high level of service he provides.
22 January 2026
Unprompted review
Reply from AD Mortgage
Thank you for taking the time to share such thoughtful feedback. It truly means a lot to us to hear how clearly Niall’s approach comes through in your experience.
His attentiveness, speed, and proactive communication are exactly how we believe strong partnerships should work, especially when timing and clarity matter. Knowing that his reliability and solution-oriented mindset help move things forward smoothly is something we value deeply.
We genuinely appreciate your trust and are grateful to have the opportunity to support you with the level of care and consistency you described.
Awesome work
Awesome work, delivery time, Great customer service. Alana Sky is the best.
15 December 2025
Unprompted review
Reply from AD Mortgage
Thank you for sharing this, Juan! We’re glad the turnaround time and customer service stood out. Alana’s commitment and consistency truly make a difference, and we appreciate your trust in our team.
Great Company to Work with
I had a difficult loan and everything Alana Sky said came true. This is my first loan with Ad Mortgage. Even though it was the first loan, I found their system to be very intuitive and easy to use. AD turn times are great, approx 24 hours. I really enjoyed working with them and will again I am sure.
13 November 2025
Unprompted review
Reply from AD Mortgage
Thank you for sharing your experience, David! We’re so glad to hear that your first loan with AD Mortgage went smoothly and that you found our system easy to navigate. It’s great to know Alana’s guidance and our quick turn times made the process easier. We truly appreciate your trust and look forward to working together again soon!
Tough loan but AD was clutch
We had a hard time with a transferred appraisal, but Max Lashin worked it out at a critical moment. Many thanks to Pamela Barbas, Lisa Ford, and Ciara Fromwiller for their outstanding support on a loan that was rejected by another lender. Iana Babetskul nailed the closing. Awesome!
2 October 2025
Unprompted review
Reply from AD Mortgage
Thank you for sharing this, and for trusting us once again with your business, Ray! We know how challenging that file was, and it means a lot to hear the team came through when it mattered most. Max’s persistence, together with the dedication of Pamela, Lisa, Ciara, and Iana, truly shows what teamwork can accomplish. We’re grateful for your continued partnership and look forward to many more wins together!
Serena Diaco has been amazing to work…
Serena Diaco has been amazing to work with over the years. Consistently helpful and reliable, I can always count on her.
Couldn’t ask for better support
4 September 2025
Unprompted review
Reply from AD Mortgage
Thank you for your thoughtful words, Katrina! It’s wonderful to hear how much Serena’s consistent support and reliability have meant to you over the years. We’re proud to have her on our team and grateful for your trust!
Awesome service from Alana Sky and all…
Awesome service from Alana Sky and all the AD mortgage team.
Thanks JDLOANS
17 September 2025
Unprompted review
Reply from AD Mortgage
Thank you for your kind words! We’re so glad to hear Alana and the team delivered awesome service. We truly appreciate your partnership!
A&D was excellent to work with!!
A&D was excellent to work with. Their communication was on point. Our AE Bernie was always a phone call away .The closers, liaisons were a pleasure to deal with as well,
15 September 2025
Unprompted review
Reply from AD Mortgage
Thank you for sharing your experience! We’re delighted to hear everything went so smoothly — from clear communication to the support you received at every stage. It means a lot to know the team made the process such a positive one.
My team and I love working with A & D…
My team and I love working with A & D mortgage - quick turn times, responsive Account Executive and great pricing! We just got a CTC in 7 days on a cash out refinance here in Georgia!
2 September 2025
Unprompted review
Reply from AD Mortgage
Thank you for your feedback, Jill! We’re glad to hear your team enjoys working with us and that the quick turn times, communication, and pricing helped make the process in Georgia smooth and successful. We truly value our partnership!
It was a smooth and quick process
It was a smooth and quick process. From beginning to end Edward and his team were great!
29 August 2025
Unprompted review
Reply from AD Mortgage
So glad to hear everything went smoothly from start to finish — it means a lot to know the experience stood out for you!
Reply from AD Mortgage
Thank you! We’re glad to hear you had a great experience and appreciate your kind words!
being able to communicate by phone to…
being able to communicate by phone to all terminals helps with any confusion on any subject. Also the speed of which conditions are reviewed is super helpful. I have been a loan officer for 30 years and this just takes the anxiety of whether or not your loan is going to close on time out of the situation.
18 August 2025
Unprompted review
Reply from AD Mortgage
Thank you for sharing your feedback, Kimberly!
With your 30 years of experience as a loan officer, it means so much to hear that our communication and speed helped make the process smoother and less stressful. We’re truly glad to work alongside such seasoned professionals and value the trust you place in us.
Impress with Service and technology
Excellent service and Vlad has very good knowledge on products. Vlad has provided all the support and guidance.
18 August 2025
Unprompted review
Reply from AD Mortgage
Thank you for your feedback, Piyush! We’re so glad the service exceeded your expectations. Vlad’s product knowledge and clear guidance truly make a difference, and we appreciate the trust you’ve placed in us. Here’s to many more successful deals ahead!
Great experience
12 August 2025
Unprompted review
Reply from AD Mortgage
Thank you! We’re glad to hear you had a great experience!
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