Admiral Slots Reviews 

148
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being consistently welcoming, friendly, and helpful. Many appreciate the positive atmosphere, cleanliness, and the readily available refreshments offered upon arrival. People also note the good variety of machines available, often finding them in good working order and enjoying the overall user experience. However, some reviewers were not happy with certain aspects of their visit, mentioning experiences with staff being unprofessional, unhelpful, or causing negative interactions. Additionally, some customers felt that the machines did not always meet their expectations for payouts or were described as "bad," leading to dissatisfaction with the product experience.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing them as lovely, helpful, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the promotions and variety of... See more

Service

Customers consistently note positive experiences with service, highlighting the smooth and efficient service... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the friendly and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Mostly I play at night .the staff member are so welcoming.specally gonzelo

Rated 5 out of 5 stars

Ipswich admirăl casino has a great customer experince. I really enjoy coming here and chatting with the friendly staff, especially Wes and Josh! Cool guys.

Rated 5 out of 5 stars

I love this place the team are super cool always helpful and well trained all machines are good working order

Rated 5 out of 5 stars

Excellent def the best place in the bay and always seem to have a good win xlots of variety of slots


Company details

  1. Events & Entertainment

Information provided by various external sources

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.


Contact info

3.7

Average

TrustScore 3.5 out of 5

148 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(148)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Staff have been told to ignore problem…

Staff have been told to ignore problem Gamblers and customers who are at risk of harm, no social interaction as long as you keep putting £££s in the machines you can spend several hours here and none of the staff will intervene, spending several hours in here should suggest a customer is at risk of harm, I've informed the Gambling Commission

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam like all online casinos

Rng my ass, 10p is 100% gonna make me want to deposit my hard earned money into this scam site, these apps all work together from what I’ve noticed, I got a hefty sign up bonus a year ago when joining one of them, I recently got back into these games and they all scam ya, if you want to gamble get into crypto there’s it’s actually not rigged since it’s not controlled by some curupt company

14 September 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to formally raise a…



I am writing to formally raise a complaint regarding the conduct of a staff member, Violetta, at Admiral Casino Croydon, and to request clarification and reinstatement following what I believe to be an unjust ban from the premises.

Recently, I won a tournament at the casino. Following my win, Violetta told me directly that I did not deserve to win and that other people should have been the winners instead. I found this statement deeply unprofessional and offensive, and I felt it may have been racially targeted. Such remarks are unacceptable, especially from a staff member in a customer-facing role, and caused me to feel disrespected and unwelcome.

In addition, I have now been informed that I am banned from entering the casino. The reason given was that I was allegedly playing roulette; however, I do not play roulette and have never engaged in that game. This leads me to believe that my ban may be influenced by personal bias from Violetta, as there has been ongoing tension and I feel she has been seeking reasons to remove me from the premises.

I am requesting:
1. A full investigation into this incident and Violetta’s conduct.
2. A clear written explanation of why I have been banned.
3. Immediate reinstatement of my right to enter Admiral Casino Croydon if no valid reason for the ban can be substantiated.

I trust that Admiral Casino takes complaints of discrimination, unprofessional behaviour, and unfair treatment seriously. I would appreciate a prompt written response outlining the findings of your investigation and the next steps.

12 August 2025
Unprompted review
Rated 2 out of 5 stars

Company unwilling to repair facilities.

Overheated:air conditioning is broken and has been for weeks. Cash machine now broken again- last time it took 6 months to repair. Company seems very willing to take your money but not making an effort to make conditions comfortable. Have now stopped going there. The redeeming feature is the staff who are very pleasant while suffering in the heat.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

There was a change around of the…

There was a change around of the machines in admiral slots.ellesmere port.since then the connection keeps dropping.on the community games.i was playing 1 of 3 machines.when I got awarded the community free spins.the machines either side a banner came up.waiting for other players.then just the machine I played continued.the other 2 players were frustrated.the staff did not have a clue what to do.and it states in black and white.PLAY TOGETHER WIN TOGETHER.this is false advertising.other community games keep dropping connection.in the middle of a game.in which you loose your community game.it is grossly unfair.thd staff are not to blame but the area manager.that insisted on this change.this did not happen before.but now customers are complaining.about the same issue.staff member Stacey witnessed what happened.yet she did not know what action to take.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Goodbye Admiral

Visited Admiral for many years,but now I don’t win,losing a great deal of money,features dont come up,most wins are 20 and 40 pence.but worse is to come??? Yesterday I withdrew £100 from the ATM in Admiral,it accepted the transaction,but then a message came up on the screen “Transaction Cancelled, I didn’t get the ticket for £100,but later found the money was taken from my bank account,I complained to Admiral,they said you will get it back,it will take 5 days,so this is not unusual,it has happened before???.After reading the reviews on here I will never set foot in Admiral ever again.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read reviews before…

I wish I had read reviews before playing. Honestly the pay out is ridiculous. Yes I gamble an I understand it’s a losers game. But I spent money on 2 pound spins max I won was £16. Even bingo was bad never got past 4tg. Iv excluded from this site for 5years lol

19 June 2025
Unprompted review
Rated 1 out of 5 stars

HOW have they been issued a 24hr licence?

HOW have they been issued a licence in an area already struggling with drink & drug addicts? WHY do they need to open a 24 hours per day slot machine shop. Locals who live in the area are now kept awake constantly with the noise, fights and arguments. They are destroying our local high street. Environmental Health at BCP Council are apparently investigating, but expect, for obvious reasons (?), not a lot will be done.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Vile places

Vile places. £50 doing 20p spins will last you 10 minutes if your lucky. Absolute scum place that prays on addicts. Not fun just a reverse cash machine. Admiral seriously needs investigating and the owner needs terminating.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Good place but staff are bad

Nice place to play in but John is an awful member of staff, acts like a child talks about ending himself and had delusions about being a girl called Ashley. Avoid if you deem him, glasses, long flat greasy brown hair

11 April 2025
Unprompted review

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