Ad Hoc Property Management Ltd - Leeds Reviews 54

TrustScore 5 out of 5

4.8

Mortec Park, York Road, LS15 4TA, Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Firstly,I will give a big thank you to Lauren and Martin at Leeds Ad hoc,for given me such a beautiful neighborhood with good renting and license terms.at least I could save couple of quids for my stu... See more

Company replied

Rated 5 out of 5 stars

Goes beyond what is expected for instance: There was a guy who needed support and Martin helped him move a lot of his furniture. He was calm and kind and very understanding regarding his difficul... See more

Rated 5 out of 5 stars

Had a very pleasant experience with ad hoc. Never had any problems with Martin (estate agent) which is a rarity nowadays. Any issues i had would be resolved promptly & effectively. Would highly recomm... See more

Rated 5 out of 5 stars

Really clear communication from start and ongoing, super easy to move in, and well supported throughout. Property is well maintained.

Company replied


Company details

  1. Property Management Company
  2. Property Maintenance
  3. Real Estate Rental Agency
  4. Security Service
  5. Security System Installer
  6. Security System Supplier

Written by the company

Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.


Contact info

  • Mortec Park, York Road, LS15 4TA,, Leeds, United Kingdom

  • 0300 303 5500

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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1-star

Replied to 76% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

First time guardian in a wonderful home🤞🥰

Firstly,I will give a big thank you to Lauren and Martin at Leeds Ad hoc,for given me such a beautiful neighborhood with good renting and license terms.at least I could save couple of quids for my studies and their response to maintenance and complain is top notch 10/10.still enjoying my stay peaceful ✌️

25 February 2026
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for your kind message. We are glad to hear that you are enjoying your stay and that the neighbourhood and arrangements are working well for you. It is great to know Lauren and Martin have been helpful and that any maintenance matters have been handled promptly.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Really positive experience

Really clear communication from start and ongoing, super easy to move in, and well supported throughout. Property is well maintained.

13 March 2026
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for your feedback. We are glad to hear the process was clear and easy from the start and that you felt supported after moving in. It is also good to know you are happy with the condition of the property.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Great company to sign up with

Great company to sign up with , they are prepared to go that extra yard , Lauren smith jones from the Leeds office has been brilliant

31 October 2025
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for your message. We are glad to hear you have had a positive experience and that the team has gone the extra mile to support you. It is great to know Lauren from the Leeds office has been such a help.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Ad Hoc provides an excellent service

Lauren is a pleasure to deal with. Highly efficient and willing to help in any way she can.

4 September 2025
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for your feedback. We are pleased to hear you’ve had a positive experience and that Lauren has been helpful and efficient throughout.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Wonderful people, Wonderful home

Huge thanks to Lauren at Leeds Ad hoc, helped and guided me though everything I needed to do and showed me my best options. Incredibly helpful lady, went out of her way to get me settled in as soon as possible. Great place, great company, Lauren .... awesome x

16 June 2025
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thanks for your lovely feedback. We're happy to hear Lauren was such a great help and made sure everything went smoothly for you. Good to know you're feeling settled and enjoying the experience.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

So far so good

So far so good! The staff have been friendly, relatable and more importantly up front about what the guardianship is and everything so far has been perfect.

We have had a few requests to fix things and they were fixed within a day or two. Great service.

3 June 2025
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for your kind words! We're really glad to hear everything has been going well so far and that our team has been friendly and clear about guardianship. It's great to know your requests were sorted quickly too.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

One of the best property experiences I’ve had, largely thanks to Lauren and Martin

Finding a place with Ad Hoc has been an extremely easy and pleasant experience for me, especially compared to other property agencies I’ve dealt with. Both Lauren and Martin have been very communicative and cooperative whenever I have spoken to them before, during, and after moving into my current home. I am confident that they will continue to be very helpful and friendly faces whilst I stay at this property.

11 May 2025
Unprompted review
Ad Hoc Property Management Ltd - Leeds logo

Reply from Ad Hoc Property Management Ltd - Leeds

Thank you for sharing such positive feedback. We’re so pleased to hear that your experience has been smooth and enjoyable and that Lauren and Martin have been helpful every step of the way. We're glad to have you with us and are confident they’ll continue to support you throughout your stay.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Outstanding service

Ad Hoc in Leeds provided excellent all-round service - from my initial enquiry to speedy expedition of the referencing process, so I was able to swiftly move into the property I had been comprehensively shown beforehand. The team - Martin, Lauren, Craig - went the extra mile in several respects, and I have full confidence in the Ad Hoc operation.

20 March 2025
Rated 5 out of 5 stars

I just want to say thanks to Lauren for…

I just want to say thanks to Lauren for sorting the accommodation out for me at Otley. Lauren was very thorough with the check in process she provided me with all of the information I needed and presented herself in a very professional manor. Much appreciated. Neil

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great work, Great stuff!!

My experience with Ad Hoc Property Management Ltd Leeds was one of the best in my 6 years of renting in general. This organisation understands the pressures that people face with a therate of being homeless.

I was so greatful with the speeding up of the administration aspects to get a room from them, which was a relief to me, my family and current employer. This meant l could plan for my future atleast, by securing a room so quickly. l was able to overcome being homeless as time was of essence in my situation, getting a room with Ad Hoc Property also secured my current employment.

Although renting with them is temporary for me, atleast l was able to give an address to my employer which they were equally pleased about, without an address or "delay" in getting one, l would probably be jobless.

The room and facilities are great value!!

So l would highly recommend Ad Hoc Property Management to be a honest, reliable, professional organisation that acts at a point of crisis..

I and rate them 10 out of 10.
Great work!!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic communication

Getting accomodation through Ad Hoc was incredibly easy and that is mostly down to great communication from both Lauren and Martin.
Lauren guided me through the process of securing this property with ease and answered many questions that I had and continues to make me feel very supported.
Martin was brilliant at showing me in, covering all bases and giving plenty of advice on the area as benefitted by him being a local.
Great team ⭐

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience/Beginning of a New Adventure

We initially made a casual enquiry about an absolutely stunning property we saw on Right Move and we were promptly contacted back by Lauren and arranged a viewing.

All communication was efficient and professional, but very friendly and with a personal touch too. We had a really enjoyable and happy viewing where we were given all the time we wanted by Lauren to look around the property and ask lots of questions. Lauren made us feel we were welcome, could be ourselves and like we would be fully supported at all times if we were to take up the venture of applying to be property guardians.

We decided we wished to take the opportunity of living in an Ad-Hoc property and ever since have been assisted by Lauren with all the administrative side and any questions we had. Lauren has been wonderful, kind, efficient and attentive at all times and never leaves us to wait for a reply to a question. Martin checked us in and now both Martin and Lauren keep contact with us when we have any questions or small teething issues with the property. Both Lauren and Martin give almost immediate responses to any messages or phone calls and answer all questions thoroughly, respectfully and professionally. They also have a little bit of a good sense of humour :-)

We have had a really nice introduction to the company and like a previous reviewer mentioned, we feel welcomed and respected, so thank you to Lauren, Martin and everybody at Ad-Hoc.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

First Time Guardians

From our 1st contact with Lauren in early September, we have been impressed by the time and care that the team, particularly Lauren and Martin, have demonstrated throughout the application process, which in our case was not completely straightforward. They were generous with their time and support. We are moving into our 1st Ad-Hoc property shortly and are looking forward to taking up our new roles as guardians.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Excellent company with clear communication at every step. The staff were incredibly helpful, especially Martin, who ensured everything went as smoothly as possible.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Simply, the best letting Agency I have had in 20 years of renting in the UK.

I rented from Ad Hoc over a decade ago and I was helped by Martin. The agency keeps with the same great values up until today.

On this occasion, I had the pleasure of being guided by Lauren, what a kind, friendly, informative and genuinely helpful lady. You can feel the sincere approach. Lauren kept me informed throughout the process of applying and referencing.

Lauren, Martin and the rest of the team are prompt to support and resolve if we have questions about the house and they try their best to resolve any issue as soon as possible.

I am very grateful for your kindness and support. One feels welcomed, not many Agents make you feel like that these days.

1 September 2024
Unprompted review

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