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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving payments for completed offers and felt that the company failed to honor their commitments. People frequently encountered issues with customer service, describing it as unresponsive and unhelpful, often leading to unresolved problems and a lack of clear communication regarding their earnings. Some people were dissatisfied with the product, specifically noting that higher-paying tasks often went uncredited, while smaller tasks sometimes paid out. Conversely, a few other people also felt that the customer support team was helpful and responsive in resolving their issues, and that some offers tracked correctly, resulting in successful payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report not being paid for fulfilled tasks,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report that support teams do not... See more

Service

Clients share negative opinions on service, with many feeling unfairly treated and frustrated after wasting... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with offers not being... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Adgate scam they wont pay for tasks

i did a task for adgate i spend days on the task and at the moment they had to pay me they think they can just cancel the task with no reason at all ...
so now i spend all this time in this task for nothing Adgate dont care about you and dont give you what they own you even when you got proof making a ticket is useless they just dont care...

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Don't pay out as promised in their offers they pay low rates, ask for proof which you cannot provide talking to support, giving one star they scam you for your time watching ads and don't compensate you for it

27 October 2024
Unprompted review
Rated 1 out of 5 stars

Even if there was a 0 star evaluain for…

Even if there was a 0 star evaluain for adgate I would do his
They didn't pay for my gifts. They said tracking for my case wasn't enough. What a jerk this company is, taking away the player points of the game offer whose level is already complete. And they don't give credit after the submission of valid evidence. I pray this company rolls the mat and takes a downturn

17 October 2024
Unprompted review
Rated 1 out of 5 stars

I have tried two games with them that I…

I have tried two games with them that I have finished 1st was Monopoly Go and the 2nd was animals and Coins. I have a 3rd one I am submitting(and my last ever) and am expecting same response. It didn't not track so I sent a support ticket and sent them all the screenshots possible. They still replied back and said sorry not enough evidence. I even emailed Monopoly Go support team they couldn't help me but they did say I had enough evidence of completion of the offer. If you are using GPT websites avoid adgate offer wall. I have used different ones and they do track immediately unlike adgate media you will get tracked only for the 1st and second reward maximum. Don't waste your time.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam company I contacted them about an…

Scam company I contacted them about an offer not being rewarded they asked me for proof and everything then i sent everything and again asked for proof i got confused sent them the proof again later after some days they deactivate my account for literally no reason they claimed i was cheating which also makes no sense i never ever cheated on this game its not even possible as this game literally had only 10k users i contacted them again they kinda got rude and later stopped replying dont waste your time guy they collect alot of your data and make alot of money from it and the offers are even hard it usually takes a whole day or even weeks or months to complete an average offer

25 September 2024
Unprompted review
Rated 1 out of 5 stars

i have been playing Adgate mediabut …

i have been playing Adgate mediabut games but first they give me reward but after i have complete the main task they didn't give me my credit so i have submit a ticket and send all the evidence they said but after some time that i didn't enough evidence so they can't give me my credit so i postpone this game and play new a new game but this time it happens me again and again so after all of this i have no choice to leave a review also i will recommended everyone that adgate media is a scammer they won't credit you for completing task also i will say to Trustpilot that take action scammers like that

28 August 2024
Unprompted review
Rated 1 out of 5 stars

DON'T USE THIS OFFER WALL

worst offer wall out there. spent $20 and upwards of 30 hours on a game, just to not receive my credit. I reached out to them and they have horrible response times, not helpful whatsoever, then in the end they stopped replying to me at all until the offer was over. DO NOT use this offer wall.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting on support

Been waiting nearly 5 months for support to even contact me, did the chime offer for nearly $300 in june. It doesnt seem like it's going to credit and im not surprised. Have screenshot proof and everything, i would avoid this offerwall like the plague unless you like waiting 3 months just for it to possibly be declined then instead of releasing the funds if it is approved it'll probably pend for 30 days like every other offer through here. 0 stars nothing tracks as well, ive completed close to 60 offers and got credited for under 7.

31 May 2024
Unprompted review
Rated 1 out of 5 stars

Banned for no reason

Really horrible experience with adgate I did an offer from them spent like $5 on a game just to get banned like a month after attempting the offer that I did not even finish

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Game Merge Gardens lv20

My ticket ID: #857927 Game Merge Gardens lv20, Your user ID: 2426106
I complete (Game Merge Gardens lv20-android) on Adgatemedia through Earnably, Id game: 371C2F210323BBAE Level: 20 Date level 20: Mar 19, 2024 I have contacted the game, they will confirm level 20 and if adgatemedia does not pay. I showed photo evidence and the game's recognition that I had completed level 20 but Adgatemedia refused to pay. This is a scam, I rate Adgatemedia low. I hope they will give me a proper answer

31 July 2024
Unprompted review

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