Great personal service when called to ask about an ingredient list of a Kaeso Energising Vit C Facial kit. Very pleased with the product and arrived swiftly. Highly recommend..
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Review summary
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Reviews shaping this summary
I was looking for the best price for GHD platinum + straighteners to replace my existing ones, which were broken after 5 years of daily use. Adel professional offered the best price by at least £35, a... See more
I am so impressed with my first order. I placed an order and less than 24 hours later it arrived in perfect condition. They kept me informed on delivery timescale, no problems whatsoever. Highly rec... See more
Placed an order & decided to add another item. Rang them to explain & they totally understand & refunded me straight away. I did another order with the 2 items. The lady on the phone was amazing. Grea... See more
Company details
- Beauty Products Wholesaler
- Beauty Product Supplier
- Beauty Supply Store
- Cash and Carry Wholesaler
- Hair Product Store
- Health and Beauty Shop
About Adel Professional Hair & Beauty
Written by the company
Welcome to Adel Professional
Adel Professional is the perfect destination for all your wholesale beauty products, professional haircare supplies, and salon furniture.
Since 1982 we have supplied UK hair salons, spas and barbers with the very best hair and beauty products from leading global professional hair care and beauty brands. Whether you shop with us online at Adel Direct or in any of our 11 wholesale stores, you'll enjoy an amazing array of leading products at prices you'll love!
Known for our passion and commitment to industry learning, we also offer an impressive range of hair and beauty training courses, including nail training courses, lash extensions training, hair extension training and hair colouring courses. Whatever you need to succeed in your business, Adel Professional is here to help you on your journey.
SHOP HAIRSHOP BEAUTY
SHOP NAILS
Contact info
Unit 4, 38 Roman Ridge Road, S9 1GB, Sheffield, United Kingdom
- 0114 284 2098
- customerservice@adeldirect.co.uk
- adeldirect.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Did not receive it
Did not receive it. Emailed you last week .
Your two responses
Hi Daniela
Please could you confirm your web order number so I can take a look into this for you
Thank you
Kind Regards,
Hi Daniela ,
I have contacted the courier’s customer service team to investigate the missing parcel. They are currently looking into the issue, and we are awaiting their response.
Please bear with us while we work to resolve this matter as quickly as possible. I will keep you updated as soon as I receive any further information.
Thank you for your patience and understanding.
Not great.
27 April 2026
Reply from Adel Professional Hair & Beauty
Hi Daniela,
We’re very sorry to hear that you haven’t received your order. Having checked the tracking with DPD, there has been a delay due to an unexpected issue in your area.
Please could you email us at customerservice@adeldirect.co.uk A member of our team will be happy to look into this further and help resolve it for you as quickly as possible.
Excellent as always
Excellent customer service as always. Delivered my order really quickly in perfect condition and kept me informed from placing the order to delivery. Highly recommend and deserve the 5 stars.
21 April 2026
Great experience!
I was looking for the best price for GHD platinum + straighteners to replace my existing ones, which were broken after 5 years of daily use. Adel professional offered the best price by at least £35, and also offered free delivery. I ordered my straighteners on a Sunday and received them on the Tuesday. The website was very easy to use and had no issues at all.
19 April 2026
Great product
Easy to use website and ease of ordering. The hairdryer is light and easy to use.It was exactly what I was looking for. Delivery was very quick too.
15 April 2026
Always happy ordering from this company…
Always happy ordering from this company . Efficient and very quick delivery 😁
19 March 2026
Babyliss is an excellent product
Babyliss is an excellent product. Very pleased with it. Good delivery service.
26 March 2026
Great service delivered on time!
27 March 2026
Super fast delivery 🤸🌟🤸
25 March 2026
Colours of the rainbow...
This was so easy to do! From choosing the hair colours to the ordering and paying! Couldn't have been easier 😊👍
25 March 2026
Loved the website and the products…
Loved the website and the products offered. Price very good and lightening fast delivery. Brilliant !
23 March 2026
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