They answered my questions by email within minutes. I got my order today they’re so cute. My brother in-law owns his own lorry businesses and I couldn’t think what to get him for Xmas. What’s bett... See more
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Lovely product. Excellent customer service. Jade responded very quickly to my queries and was extremely helpful in assisting me with the layout of the personalised design and managed to get my product... See more
I ordered a personalised mini lorry as a gift for someone for Christmas, I received an email to tell me the order had gone through, and have heard nothing since. I ordered the product 2 weeks ago, and... See more
Company replied
I ordered a custom gift box for a puppet that I'm making using my own artwork. Quick turnaround, quick delivery with my order safely packaged. The box itself is great, very sturdy, large and my artwor... See more
Company details
Written by the company
Here at Add a Personal Touch, our mission is to help you find the perfect gift that says you care! If you struggle to find thoughtful presents that you can gift to your family and friends, then our collection is perfect for you. All our products allow you to add that personal touch and can be custom printed with your own design. This can be either with a name, message, image or even all three. Free delivery on all products in 3-5 working days!
Contact info
The Print Works, BD19 5LY, United Kingdom
- 01274 854990
- info@addapersonaltouch.co.uk
- addapersonaltouch.co.uk
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Hasn’t replied to negative reviews
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Great customer service & communication
Great customer service & communication, products arrived very speedily x
Where is my delivery date!!
Great customer service
Great customer service , great product, quick delivery 🚚- very happy with this company.
Perfect gift
Excellent personalised gift
Even though there was slight hiccup, 1 email resolved the issue immediately. Very good value for money, easy website and great customer service. Would recommend to family and friends.
Rapid service and a fantastic…
Rapid service and a fantastic personalised product, "Add a personal touch" have really produced something special for my stepson's birthday!
AMAZING SERVICE
Bought on the large lorry figurines for a lorry mad coworker, they love it! The design was so sharp and easy to upload. Will absolutely consider buying from this site again and would recommend to anyone.
Custom Gift Box
I ordered a custom gift box for a puppet that I'm making using my own artwork. Quick turnaround, quick delivery with my order safely packaged. The box itself is great, very sturdy, large and my artwork turned out great.
2 weeks with no updates or product!
I ordered a personalised mini lorry as a gift for someone for Christmas, I received an email to tell me the order had gone through, and have heard nothing since. I ordered the product 2 weeks ago, and the only emails I have received since is for feedback!!

Reply from Add a Personal Touch

Reply from Add a Personal Touch
Excellent worth the money great…
Excellent worth the money great service read some of the reviews ere which are bad on the size of the gift but don't let that put u off I order the truck well worthy the money size was great wasn't expecting a full real life size on be hard posting that threw letter box but I guess u can't please every one would order again frm ere

Reply from Add a Personal Touch
I was the winner of a competition on…
I was the winner of a competition on Instagram and I received an absolutely beautiful elf set for my daughter. The material is so soft and the quality is amazing. Very fast delivery considering it was personalised too! Thank you so much! X
Lovely personalised products!
Lovely personalised products, high quality finish and easy to use. Well packaged. Delighted, thank you!
tracking number
easy and detailed site for creating an order. wide variety but there should be one tracking number to see were is my order.
I can’t recommend this company enough
I can’t recommend this company enough, they are fantastic. I ordered a personalised cup and the quality is brilliant. I will definitely be buying from them again in the future 😊
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