Have been trying to uninstall Lavasoft Ad-aware after finding it was still loading a dll after it was removed as a Windows program. When I search for help online I get search-spammed by numer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Have been trying to uninstall Lavasoft Ad-aware after finding it was still loading a dll after it was removed as a Windows program. When I search for help online I get search-spammed by numer... See more
Company replied
I am think these days with soo many scams and physhing attack you need to havign some kind of protection,. And I am already tired from so many ads pop when I am surfing internet so I got adaware. The... See more
Company replied
I am using their driver manager and it's a good solution for me. I forget about updating the system drivers all the time while I understand that they influence the stability of the PC, its performan... See more
Company replied
The free version is marginally effective, but unfortunately it comes with "Web Companion" as an unwanted add-on. I accidentally clicked on the Web Companion icon on my Start Page, and it immediately a... See more
Company replied
Adaware is a leading cybersecurity company dedicated to providing comprehensive digital protection solutions. With a focus on user-friendly interfaces and robust security measures, Adaware offers a range of products to safeguard users against online threats. Their commitment to innovation and customer satisfaction has established them as a trusted name in the cybersecurity industry. For more information about Adaware's products and services, visit our official website https://www.adaware.com/ Adaware® is a registered trademark of Avanquest® Software.
7075 Place Robert-Joncas suite # 142, H4M2Z2, Montreal, Canada
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Any problem sorted quickly and efficiently by knowledgeable staff.
I've used them for years even on Windows XP.
Your latest updates were able to root-out some stubborn malware....Since leaving HPL-IT, your product still rakes high as a personal favorite.
I'm a new user but up to now the service has been professional but user-friendly. I'll report back on my experience with Adaware at a later stage.
I’ve been using Adaware Antivirus for years and only ever got one virus because I downloaded something I should have not done. Adaware notified me about it and prevented further damage and a quick Google on how to remove it was successful.
I work in IT Support and support my family and friends with their IT needs. I always install it and set it up for them with their own account. It’s so easy to use that they then need very little further help and have worry free virus protection.
Ich habe einen Windows Home Server und der Virenscanner funktioniert auch damit.
Talk about sneaking in the back door! My husband's account unexpectedly registered a charge of $85.90, after he had responded to their email that he did not want the product. We looked up lavasoft and found the website, but NO PHONE and NO EMAIL listed! It took a lot of looking to find either one. We will call them at 1-888-290-8649 on Monday.

Reply from Adaware
One of my favorite antivirus software out there. Reliable, efficient, intuitive, and free! I have used this software for more than a couple of months, and so far no complaints whatsoever.
Highly recommend it to anyone
Great antivirus, scans my laptop fast and keep it secure from unwanted bugs.
The application has many different functionalities and they are all amazing. Had the free version in the beginning and then upgraded to the paid version because I thought it was worth it, and it definitely was!
repeated attempts failed to obtain a pin (and yes i did check my spam folder)

Reply from Adaware
Their web-shield style program installed alongside another program, proceeded to 'fail' uninstallation. Sounds like a load of horseshit. Launches on start-up. Bloatware and not a lot else. Stick with Avast or the like.

Reply from Adaware
I didn't intend to install it at all. Just hidden installation crap.

Reply from Adaware
great anti-virus software i used so far, we will continue to support it.
Their products are garbage malware. Do not install any of this garbage because you will end up reinstalling OS.

Reply from Adaware
it did not work for me I don't think I am protected. I needed some kind of password at the end , I did not know it or where to get it. I assume I am not protected . Seems to be too complicated.

Reply from Adaware
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.