I’ve used Adaptainer in the past and their service is brilliant. The driver plonks it in the corner of the shed exactly where you need it and nothing is too much trouble. The bonus is that the conta... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My 2nd container from them, great value and always in good condition !! The lorry driver had his work cut out carfully placing the container through some mature woodland.. I recomend them
This is the best company i have ever dealt with. From the word go , dealing with Beth who made the ordering and design so simple with the best attitude and so friendly . the containers are world c... See more
Fantastic service. I ordered the two containers on Tuesday and they were delivered by Monday. The sales team are all very friendly and helpful. The delivery of the containers all went smoothly, a pho... See more
Company details
Contact info
Adaptainer Ltd, Unit 3 Reliant House, Angel Lane, Fore Street, Ipswich, Suffolk, IP4 1JX, Ipswich, United Kingdom
- 03301 220222
- enquiries@adaptainer.co.uk
- adaptainer.co.uk
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Exceptional quality
Exceptional quality. Good price. Delivered on time. What is there to fault?
18 July 2024
Reply from Adaptainer
Thank you for your 5 star review! Your wonderful feedback really highlights what we strive for, great quality, great prices and great service. We’re thrilled to know we hit the mark for you.
If you need anything else please don’t hesitate to reach out. Thanks again for your support!
I had an opportunity to meet some of…
I had an opportunity to meet some of the girls from Ipswich office and it was great talking to them face to face, everyone is very helpful and kind. Great team work
8 July 2024
Reply from Adaptainer
Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience meeting our team from the Ipswich office. It’s great to know that their helpfulness and kindness left a strong impression.
If there's anything else we can assist you with, please don’t hesitate to reach out. Looking forward to working with you again!
Reply from Adaptainer
Thank you so much for your fantastic feedback! We’re delighted to hear the container was perfect and exactly what you were expecting. It's great to know that the delivery and placement were spot on as well. If you ever need anything else, feel free to get in touch—we’d love to assist you again!
Fantastic for storage - even in dreadful weather.
We bought one container and hired one to store furniture, clothing, beds and bedding while we were having our new house completely renovated.
After one of the wettest winters I can remember, I was expecting some mould damage at least.
We were amazed that there was no damage at all anywhere.
The door seals are really good and the ventilation system is excellent - we are delighted we have bought one.
They really are excellent - the only thing we added was a lot of moth-balls.
Delivery was fast and efficient. We were deligted with the company and the containers.
19 June 2024
Unprompted review
Converted a 20Ft TEU into an office…
Converted a 20Ft TEU into an office unit for shipment to the Falkland Islands. Excellent communications from start until delivery. This was a very long timeline from start to finish. End product was excellent.
14 March 2024
Unprompted review
Reply from Adaptainer
Thank you! We're thrilled to hear about your positive experience. We also appreciate your trust in us to work on a project with added complexity. Hope we have the chance to work together again!
Excellent service start to finish
Excellent service start to finish! Container far better than expected like new with the extra vents no condensation!
Thanks
R Butler
20 February 2024
Unprompted review
Reply from Adaptainer
We're so pleased to see that the increased airflow from our patented XL Vent Container has kept your items dry and protected against condensation, just as intended. Thanks for taking time to share your feedback and we look forward to meeting any future container needs you might have.
Great service and communication…
Great service and communication throughout.
Victoria and Katie were especially helpful and patient when providing us with information, organising a site visit and completing our order for two 40ft containers. Jason was also super helpful and accommodating on our site visit as well as organising timely delivery on our specified date.
6 March 2024
Unprompted review
Reply from Adaptainer
Thank you for sharing your experience! It was our pleasure to support you with your purchase. Helping customers like you is what we strive for every day, and it's great to receive this kind of feedback in recognition. We appreciate your trust in us and hope to serve you again in the future.
Customer Service from enquiry to order…
Customer Service from enquiry to order to delivery was first class. Delivery itself was excellent. A knowedgable, helpful team from start to finish.
1 March 2024
Unprompted review
Reply from Adaptainer
Thank you for your wonderful review. We're thrilled to hear that you found our customer service to be first-class and the team's knowledge useful. We look forward to supporting you again in the future.
Professional service without any drama
Professional service without any drama
Ordered 2 x 20foot new containers
Delivered on time and the driver positioned the containers perfectly.
1 February 2024
Unprompted review
Reply from Adaptainer
Thank you for taking the time to leave a review. We're delighted to hear about your positive experience with our professional service, from ordering your 2 x 20-foot new containers to the on-time delivery and precise positioning by our driver. Ensuring a smooth and drama-free process is what we aim for with every customer. We look forward to providing you with the same level of service in the future.
Great customer experience
Great customer experience, Quality of container was as described.
8 February 2024
Unprompted review
Reply from Adaptainer
Thank you for your review! We're glad you enjoyed the customer experience and the container met your expectations. Looking forward to serving you again.
5* review
Great service. Whole process was streamlined and easy. Adaptainer were the cheapest on the market and the quality of the container was exceptional. You really notice the difference in airflow with the XL vents and not only that I put my container against a wall which is no problem because the containers have un-blockable vents on the back which put my mind at ease. 5* company. I would highly recommend a new container from Adaptainer to anyone.
2 February 2024
Unprompted review
Reply from Adaptainer
Thank you. It's incredibly rewarding to see you've noticed the significant impact of our patented XL Vent Container, especially its ability to help combat condensation with up to 8x more airflow than other containers. At the core of our design and manufacturing process is our commitment to help protect your storage from damp and mould. We're delighted that the XL Vent Container has made a positive difference for you and that you've been able to save money on your container purchases with us too. We very much look forward to serving you again.
The quality it was very poor.
Do not take any recommendation or get anything from them, they are not trusted at all .
The quality it was very poor and they don’t take any responsibility . They cover holes with silicone and painted over.
6 June 2023
Unprompted review
Reply from Adaptainer
Thank you for your review for the purchase of a second-hand shipping container from our budget friendly range.
Regarding silicone, it is not uncommon for silicone to be used for minor repairs on freight containers in many countries throughout their time carrying freight. As used containers have spent 12+ years travelling through ports worldwide you may appreciate we cannot control all aspects of every prior repair, except to guarantee that each used container we supply is watertight upon delivery. We also provided a complimentary 12-month wind and watertight guarantee for your reassurance.
For buyers of a used container it’s important to note that the cosmetic appearance of used ex-shipping line containers can vary, which is typical due to their prior usage. We state this clearly at the time of sale as well as providing a watertight guarantee, but acknowledge that there has been a misalignment of your expectations on this occasion.
Our range of new build shipping containers may have better suited your needs. These containers with greatly enhanced cosmetics compared to used containers are also built with patented airflow features to help with fighting the risk of condensation. As a large volume container manufacturer we offer these new containers at a price which is often considered to be surprisingly not much more than the cost of a used container.
Customer happiness is at the centre of our business and we remain ready to assist you further in any way we can. I will also be reaching out to you personally to follow up.
Kind regards
James - Customer Support Team
Perfect service and competitive prices.
All perfect starting from quote, through the process of ordering and delivery. Very accurate information provided for me as a first time buyer necessary and very helpful.
Good quality product with a competitive price.
24 January 2024
Unprompted review
Reply from Adaptainer
Thank you for your review! We're thrilled everything from the quote to delivery met your expectations, and that you found our information helpful and product of good quality at a competitive price. Looking forward to assisting you again!
Container purchase
The purchase process was smooth and very quick. Delivery went without a hitch
19 January 2024
Unprompted review
Reply from Adaptainer
Thanks for your feedback! Pleased to know your transaction and delivery were seamless and swift. We look forward to helping with any future container needs you have.
Grade 10 from the beginning to the End
The service was incredible, the agility in sales, negotiation, everything was excellent! The quality of the container surprised me too!
About the delivery of the container, the truck driver is super experienced, fast and friendly! I only have great things to say about this company! grade 10
15 January 2024
Unprompted review
Reply from Adaptainer
We're absolutely delighted that the quality of the container exceeded your expectations and appreciate your positive remarks about our sales support and delivery service. Thank you for taking the time to share your feedback, and we welcome any opportunity to serve you again.
it went without hiccup from start to…
it went without hiccup from start to finish . thank ypu2
5 January 2024
Unprompted review
Reply from Adaptainer
We appreciate your thanks and look forward to serving you again without a hitch!
One off container order (i.e. I've no clue about containers!)
There was an issue with the crane reach for delivery of our container at a village public building. Milly sourced a haulier that was able to complete the task with no problem at all and kept me informed at all times. I also ordered two cob lights which were omitted from the delivery but sent the very next day with no hesitation. Ordering containers is not something I do every day (!) but the whole team at Adaptainer were most helpful and not worried at all that ours was probably considered a 'small' order. Very professional at all times. Thank you!
15 January 2024
Unprompted review
Reply from Adaptainer
Thank you for your kind words! It's great to hear how Milly helped manage the delivery challenge for you. Our pre-delivery checks are part of our effort to ensure a hassle-free experience. We're excited at any prospect of assisting you again, whether it's for one container or one thousand :)
Excellent communication
Excellent communication, prompt delivery, very competitive pricing and good quality product.
17 January 2024
Unprompted review
Reply from Adaptainer
Thanks for taking the time to praise our competitive pricing, backed by our best container price guarantee. We're also glad you appreciated our prompt delivery, excellent communication, and container quality. Looking forward to serving you again!
From start to finish the whole…
From start to finish the whole operation was simple and straight forward. The driver was obviously skilled and very capable in positioning the container.
17 January 2024
Unprompted review
Reply from Adaptainer
Thank you for your feedback! We're committed to delivering outstanding service at every stage, and it's wonderful to hear that your experience reflected this commitment. Your satisfaction is our top priority, and we're thrilled that everything went seamlessly.
Been using Adaptainer for the past year…
Been using Adaptainer for the past year .purchased many containers and will continue to do so .
Reliable ,competitive service
20 January 2024
Unprompted review
Reply from Adaptainer
Your ongoing support and trust in Adaptainer means so much to us. It's incredibly rewarding to know you've found our containers and service consistently reliable and competitive. Your support inspires us to reach new heights of service and innovation. We're excited about the future and the opportunities it holds for us to serve you even better. Thank you for being such an important part of our journey.
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