very good service
Despite the fact that I did not receive the correct product and had to return it, I am nevertheless very satisfied with Adams Music’s service, as they reimbursed the shipping costs.
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Dé specialist in slag- en blaasinstrumenten.
Aziëstraat 17-19, 6014 DA, Ittervoort, Netherlands
Replied to 66% of negative reviews
Typically replies within 48 hours
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Despite the fact that I did not receive the correct product and had to return it, I am nevertheless very satisfied with Adams Music’s service, as they reimbursed the shipping costs.
I recently placed an order in the webshop. My package arrived the very next day, much to my expectations. Besides the fast service (which I've experienced before), I also chose this site for its good prices. All in all, a satisfied customer.
So far, I have bought a couple of saxophone reeds and mouthpiece. I received them in good condition and on time.

Reply from Adams Music
they sent me an old discontinued model with traces of usage and missing parts, in stead of the new article that they advertised on their webshop (no mention of B-stock or anything). Eventually, after almost two months, numerous emails and telephone calls, and a return shipment fee that i never recovered, i received the correct article. On the good side: i am now very happy with it. But i can't believe they tried to dump old showroom stuff on a new customer. Make that an ex new customer.
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