Activ8 Solar Energies Reviews 

3,113
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently commend the staff for being exceptionally helpful, knowledgeable, and professional, ensuring a smooth and efficient service experience. Many reviewers highlight the installation process as quick, tidy, and well-explained, often completed within a single day with minimal disruption. However, some people experienced delays or coordination issues with installation scheduling, such as unorganized connections or late arrivals. A few other people also felt that the pre-installation process involved unnecessary questions or abrupt changes in conditions, leading to dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the entire process as easy,... See more

Customer service

People report positive experiences with customer service, highlighting fantastic and amazing support from... See more

Product

Consumers find the product to be ambiguous, with some expressing great satisfaction, noting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm Michael from Bray. I got my installation June 2025, so have them 12 months. It was a great move on my part, over the year, we producing 50% of our usage plus micro-generation, our electric bills a... See more

Company replied

Rated 5 out of 5 stars

From when we first contacted this company about the installation of Solar Panels right to the end of the process we were very impressed with their knowledge and skills. Understanding our expectation... See more

Company replied

Rated 5 out of 5 stars

They were friendly fast and efficient as well as knowledgeable. The only small issue I would raise is cleaning up afterwards where they were drilling!! A small vacuum cleaner would have helped! But re... See more

Company replied

Rated 5 out of 5 stars

The team arrived ahead of schedule. Mighty team of Roofers+Electricians. 1st day could not Boost cylinder, phoned Activ8 and Ashling instructed me to reset on top of cylinder..bingo. Ashling al... See more

Company replied


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor
  3. Solar Energy Equipment Supplier
  4. Solar Hot Water System Supplier
  5. Solar Photovoltaic Power Plant

Written by the company

We are Ireland's solar experts celebrating our 20th year in business with over 25,000 installations on the island of Ireland, we have helped people save money on their electricity and energy bills through solar PV and solar thermal (heating your water). ISO 9001, 14001, and 45001 accredited, we pride ourselves on the quality of our solar installation teams and customer service. We only use the ATLAS Duo N-Type solar PV panel, engineered in Ireland by Activ8. This panel defies the elements and ensures reliable energy, rain or shine. Activ8 has completed the most residential SEAI installs from 2019 up until 2024. We have a dedicated grants administration team to apply for your SEAI solar PV grant on your behalf and take you through each step. SEAI invited us to become an "NSAI Standards Committee Member for the Design and Installation of solar PV Microgenerators in Homes" to help eliminate unqualified and dangerous installations. Activ8 has been named Green Energy Provider Award Winners 2025, Green Energy Supplier of the Year 2024, and one of Ireland's Best Managed Companies in 2024 at the Deloitte Awards. We have also been awarded the prestigious Guaranteed Irish symbol in 2024.

Ireland's Solar Experts

Written by the company

Here since 2007. Here to stay.
With over 14,000 customers, we're delighted to install systems all over our beautiful island as we build towards a low carbon future here in Ireland.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(3,113)

719 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Simply The Best !!!

⭐⭐⭐⭐⭐
From my very first consultation with Ceara, I knew I was in good hands. She was incredibly friendly, knowledgeable, and took the time to explain everything clearly without any pressure. She answered all of my questions and made the whole process easy from the very beginning.

The installation itself was excellent. Donnacha, the team leader, was professional, organised, and kept everything running smoothly throughout the job. He and the team were courteous, hardworking, and clearly take great pride in their work.

A special mention also goes to the roofing team, who did a fantastic job. They worked efficiently, were respectful of my home, and left everything spotless when they finished. The quality of workmanship is second to none.

From the first consultation to the final installation, the service from Active8 has been exceptional. It’s rare to come across a company where every member of the team is so professional, friendly, and genuinely committed to customer satisfaction.

I couldn’t be happier with my new solar panels and would highly recommend Active8 to anyone considering making the switch to solar. Thank you, Ceara, Donnacha, Jimmy , and the entire team for such a fantastic experience!

13 July 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Natalie, thank you so much for the amazing review! We're delighted to hear you had such a positive experience from start to finish.

Rated 2 out of 5 stars

Failed at final hurdle

I was looking forward to my installation, I found the company very professional and was confident I had signed up with the correct company so I was so disappointed with the actual installation.
They forgot to bring the DC cables so could not complete the job. The inverter etc is wall mounted and the ducting work was poorly sealed with excessive sealant visible as well as the ducts being off true to the wall.
Also you'd expect for them to come back and finish the job the next day but no I was told ten days due to availability. Sorry I can't recommend Activ8.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Activ8

Very happy with Activ8 . So professional . I would highly recommend them for
Instalation of solar panels . So efficient
All completed in a day..

9 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Helen, thank you so much for your 5-star review.

Rated 5 out of 5 stars

Good time keeping.

Good time keeping.
Helpful staff on site and on the phone.
Clean work ie tidying up after the job is done.
Explaining how the system works.

16 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Johnny, thanks for the great review. We really appreciate it.

Rated 5 out of 5 stars

In my opinion best in the business by…

In my opinion best in the business by far. Took less than 8 hrs to carry out work on two storey house. Wouldn’t know they were in the place. Three other suppliers fitted solar panels in our estate (27houses) all took more than one day.
Best of all I did not have to bend down to pick up the smallest piece of wire or off cut. Took all rubbish with them. Also staff at HQ couldn’t be more helpful.

19 January 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi John, thanks for the fantastic review! We're delighted to hear you were happy with the installation and the service from both our crew and office team.

Rated 4 out of 5 stars

We gave it 4* would have gave the crew…

We gave it 4* would have gave the crew 5 only the crew was late arriving and the roofing crew broke some clips attaching to the gutter fortunately I had some spare clips to give them otherwise they would have to drive to the hardware store !

15 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Byrnea, thanks for your feedback. We’re sorry about the delay and the issue with the gutter clips. We appreciate you bringing it to our attention.

Rated 4 out of 5 stars

Electricians arrived promptly as…

Electricians arrived promptly as arranged and Niall informed me of their plan in the installation . However I was never consulted on where the large board was planned in the attic , however when I went up to the attic at approx 10.30 ( I was enquiring of the lad working in the attic if he needed refreshments as the temperatures were high ) I got a shock to see the large board was positioned in the middle of the floored area ( only 1/2 of the attic is floored for my safety and use ) . I asked the lad why didn’t he position it along the wall (approx 5 foot away ) and could it be changed ? His reply was the system wouldn’t be completed that day if it needed to be repositioned .
I also told Niall I wasn’t happy with the position of the large board .

15 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Thanks for your feedback Carmel. We’re sorry the board location wasn’t discussed with you beforehand. We appreciate your comments and will use them to improve our services.

Rated 5 out of 5 stars

Solar install.

The work man and woman were very helpful and professional in there work, explained how to deal with the app and left the work area clean and I was very happy with the work and service.

8 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Kevin, thank you very much for your 5-star review.

Rated 5 out of 5 stars

Impeccable and professional work

Despite a considerable outlay, the work was impeccable and crew excellent and very professional. The 12 panels were ground installed with no issues and the generation efficiency excellent. Customer service fantastic.

2 July 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Gerry, thank you very much for your 5-star review.

Rated 1 out of 5 stars

Too expensive total joke quote

7 July 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Paul,

We're sorry to read your review.

We believe it's disappointing to receive a 1-star review from someone who does not appear to have become a customer, particularly when we've been unable to identify your enquiry or investigate your concerns despite requesting further information.

While everyone is entitled to compare prices, the value of any installation is about far more than the initial quotation. It includes the quality of the products, the standard of workmanship, the expertise of the installation team, aftercare and the overall customer experience.

We'd still welcome the opportunity to understand your feedback. If you're happy to contact us with your address or the email address used for your enquiry, we'll investigate and respond directly.

Kind regards,
The Activ8 Energies Team

Rated 1 out of 5 stars

UNRE(ACTIV8) to Customer Experience Issues & Errors

From start to finish awful customer experience original Sales Rep quoted with VAT? (solar is VAT exempt) Very suspicious -clearly trying to inflate sales commission (via higher Margin),his quote was scribbled on a refill pad when I asked for officical quote by email, advised ''I wouldnt need one''.
Installation day (1 electrician shows up for a 2 man job) (crew of 2 for ground mount) - advised a 5 man crew would be sent altogether by customer support.
Eddy Request: Asked for 2 eddy diverts advised by and noted on my account notesthat this request would be completed at no extra cost. Just 1 eddy fitted and still only 1, the installation electrician said he ''couldnt do it'' and that i didnt need as i was generating solar to heat the tank upstairs.
Admin errors: No MC6 form sent to ESB - no microgenartion yield credits appearing on SSE bill) ESB inform me now that nothing sent to them from Activ8 since my solar install - so i will lose the yield euro value.
Contact: Calling multiple times today to no answer, no callback offered , no whats app response to my message yesterday to which i was assured there would be, as long as I shared my MPRN.Still await contact.

10 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We take all customer concerns seriously and have reviewed the points you've raised. Regarding the quotation, our records show that a formal quotation was provided and signed before your order progressed, as this is a required part of our process. We also understand there may have been discussions at the time regarding a potential non-domestic installation, which would have affected the VAT treatment initially considered.
We're sorry to hear about your concerns regarding the ESB NC6 submission, and the difficulty you've experienced in contacting us. These are not the standards of service we aim to provide, and we understand how frustrating this must have been.
We appreciate your feedback, as it helps us improve both our communication and our service.
Kind Regards,
The Activ8 Team

Rated 5 out of 5 stars

Solar installation.

They came on appointed time, Install was good. Clean up when going. So no problem.

8 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Michael, thank you so much for your 5-star review.

Rated 1 out of 5 stars

I have lots of solar panels on my roof…

I have lots of solar panels on my roof ,I have no hot water all summer,they are only seven years old and after paying upfront to active8,I am told that I should upgrade to a complete new system,
I explained this to them ,they have not returned my call.

26 June 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Pat, thank you for taking the time to leave your feedback. We're sorry to hear about your experience and understand how frustrating it is to be without hot water.
We would like to clarify that the system installed at your home is a solar thermal system, which is designed to heat water, and is different from a solar PV system, which generates electricity. Following a recent inspection by our service team, the issue was diagnosed as requiring a repair to your existing solar thermal system.
We understand that you were unhappy with the cost of the recommended repair. During your call with our customer service team, you also expressed an interest in learning more about adding a solar PV system to your home, which is why your details were passed to our sales team.
We're sorry if there was any misunderstanding, and we certainly don't want you to feel that your concerns have gone unanswered. We'd welcome the opportunity to speak with you again and discuss the options available to get your solar thermal system working properly.
Kind Regards,
The Activ8 Team

Rated 5 out of 5 stars

The engineer's were very professional…

The engineer's were very professional using good information about installation. They were very polite and got on with their work and kept me up-to-date on there progress.

2 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Charles, thank you for your 5-star review.

Rated 5 out of 5 stars

Activ8 is a good company to do business with.

Good contact with Activ8 via Johanna Nolan. You used early opportunity to install our batteries.
We have found you a good company to deal with c/w neat and efficient installations of attic equipment and roof panels.

8 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Bernard, thank you for your 5-star review. We'll pass your kind words on to Johanna and the team.

Rated 5 out of 5 stars

The staff were extremely helpful &…

The staff were extremely helpful & great workers. The work was outstanding.

I would definitely recommend them to anyone interested in getting solar panels installed. (Adam sales, Mark electrician, John roofer, kevin manager) kind regards, Chloe and Richy

8 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Richard, thank you so much for the great review. We really appreciate your recommendation.

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