Action Tour Guide Reviews 124

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Sounds like a good idea. To buy, you give them your phone number so they can text you a code. I tried two phone numbers, one ending in 98 and another ending in 80. Each time their form says they sent... See more

Company replied

Rated 5 out of 5 stars

We have used several Action Tour Guides over the last two years including Arches, Zion, Bryce, Canyonland, Capitol Reef, Grand Staircase Escalante, Monument Valley, Glacier, Grand Teton, Yellowstone,... See more

Company replied

Rated 5 out of 5 stars

I took the tour in Joshua Tree and was pleasantly surprised by how informative it was. A bit of an issue to start but that was probably because of our lack of tech know how. The app worked well after... See more

Company replied

Rated 5 out of 5 stars

This was a perfect way for us to explore Kauai! For less that $10 we got 2 tours of the island, and using the app was easy. It gave us directions to get to the route starting point and then narrated... See more

Company details

  1. Tour Operator

Written by the company

Action Tour guide is an audio guide, map, and tour book -- all in one! We delight our customers every day with our popular self-guided driving and walking tours.


Contact info

4.0

Great

TrustScore 4 out of 5

124 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Payment system broken. Unable to purchase.

Sounds like a good idea. To buy, you give them your phone number so they can text you a code. I tried two phone numbers, one ending in 98 and another ending in 80. Each time their form says they sent the code to a number ending in 14. So, no purchase. No tours. :(

27 December 2025
Unprompted review
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Reply from Action Tour Guide

Hi Tom, I believe Franklin was in touch with you to resolve your issue. The phone number helps us send you the code on time in case you are already at the tour starting location. We checked our system and everything seemed to be in order. Do follow the steps Franklin suggested to get going, and let him know in case you run into any problems.

Rated 5 out of 5 stars

Norbu tour guide - Tibete

Norbu was an excellent tour guide, always concerned about our well-being, a great professional with extensive knowledge on a variety of subjects. He was very patient and kind, even when we went shopping. He took the time to explain in detail how the people live and their beliefs. I highly recommend Norbu to anyone visiting Tibet. He was one of the best tour guides I've had on all my trips to China.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I was completely disappointed

I was completely disappointed! I will give an ok to the download and number of options in my package for Yellowstone and Grand Teton. The announcements for sights came on after we had already passed the turnoffs. Traveling through the WY. Mountains it completely failed and didn’t tell us the route. The map showed us in the middle of field. After two days of trying I gave up! Oh I have worked with computers and on them a ran a corporate intranet. I don’t recommend this software
!

1 May 2025
Unprompted review
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Reply from Action Tour Guide

Hi Gordon, it's possible you downloaded the wrong tour for your requirement. It will be good to know exactly where you were confused so we can fix the same for all future customers.

Rated 5 out of 5 stars

We did the Cape Ann tour today

We did the Cape Ann tour today. Super easy to use and very informative. Being a Realtor, I would have loved a little talk about housing prices of the properties we were looking at in the different areas. Also so discussion about the best times to visit. For example, we loved Rockport and would like to come back next year. It was not crowded today but what about next May or June? I am lucky I stumbled across this company on the internet. I would highly recommend the Cape Ann tour.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

This was a very cool cost effective tour!

Our flight was delayed so we left the airport to explore a bit! We found this tour and I am so glad we did. It was so nice going at our own pace and we learned even more than we did exploring the castle and fort the day before. The narrator had an engaging voice and the info was interesting and not too overwhelming. Our tour took about 1 hour and 45 mins, we stopped for some frozen yogurt and checked out the convent (very nice bathrooms here) for detours.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Glacier National Park: Going to the Sun Road

Hi Tina. This was a lot of firsts. First time to visit Glacier National Park, 1st time to drive the "Going to the Sun Road", and 1st time to use your self guided tour app. We had an amazing trip and the app worked exactly as described. Really like how the GPS functioned although I had no cell service. It gave us a heads up description of each upcoming site and if there was a hiking trail, it gave an accurate scale of the difficulty. We used it going both ways. Really made this a very productive experience.

24 September 2023
Unprompted review
Rated 5 out of 5 stars

Great on NH's Kancamagus Hwy

Used this in New Hampshire while driving on the Kancamagus Highway. Fantastic! Loved the history and stories. Also the prompts for turnoffs was very helpful on the curvy road, making sure we didn't miss any turns. There was no cell service in the highway which made the GPS tracking all the more valuable. Will definitely get other guides as we travel!

1 October 2023
Unprompted review
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Reply from Action Tour Guide

Thank you for your kind review Lisa. Looking forward to enriching your future travels with our self-guided tours!

Rated 5 out of 5 stars

Great

Great, super informative tour that kept me and my wife and son entertained. It was nice being able to go at our own pace and even pull off for lunch and continue after. 100% recommend doing it this way if you visit Gettysburg.

11 June 2023
Unprompted review
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Reply from Action Tour Guide

Thank you Asaf!

Rated 5 out of 5 stars

Where was this app when I went to other…

Where was this app when I went to other national parks! This is a must. I loved the ease and informative tour of Joshua Tree. I have made it a point to share this app with others. Once it's on your phone even if you are not in WiFi it will guide you. It's great.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

A perfect way for self guided touring!

This was a perfect way for us to explore Kauai! For less that $10 we got 2 tours of the island, and using the app was easy. It gave us directions to get to the route starting point and then narrated directions and location specific info as we traveled along the route. It even provided some traditional Hawaiian music as we traveled. We thoroughly enjoyed the experience and will be using this app on our future travels.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

Hawaii and Maui tours

We used this tour guide to do two coastal tours on Hawaii ((The Big Island) and theroad to Hana tour on Maui. It was a great tool to get a lot of info that we would have missed driving it alone. There were a few glitches with directions around the Captain Cook monument on the tour of southern Hawaii but very well coordinated otherwise. We will definitely make use of this guide for future trips.

25 April 2023
Unprompted review
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Reply from Action Tour Guide

Thank you Larry. We have noted your feedback on the directions and will ensure its fixed in the next update.

Rated 5 out of 5 stars

Valley Forge Historical Tour…

We spent the day driving and walking the Valley Forge National Historical Park Self Guided Driving Tour on 4/22. It was a wonderful experience. It was at our own pace. I downloaded the Action Tour Guide app and purchased the self guided tour to guide us through. Great experience !

22 April 2023
Unprompted review
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Reply from Action Tour Guide

Thank you for an amazing review Nicole.

Rated 5 out of 5 stars

The voice was smooth and easy to listen…

The voice was smooth and easy to listen to. I really liked the fact that the GPS would stop and start the explanations in the right spots. I also LOVED the fact that I could restart and listen again if I missed something. What a great feature!

23 March 2023
Unprompted review
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Reply from Action Tour Guide

Thank you Laura. We will be sure to pass on the feedback to our narrator.

Rated 5 out of 5 stars

We used the Great Smoky National Park…

We used the Great Smoky National Park tour with Cades Cove. It was fabulous! It was great hearing the stories about various churches and cabins. The audio tour was also helpful about where to park and turn with plenty of notice. In some areas, while driving the 11 mile loop, interesting facts and even a ghost story was heard! I highly recommend this tour.

17 March 2023
Unprompted review
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Reply from Action Tour Guide

Thank you Mary.

Rated 5 out of 5 stars

We love Action Tours!!

We love Action Tours and have used them on many of our driving trips. It helps us focus on what to see, what to spend time more or less time on, and what not to miss! We feel we can tour a place in a timely manner and not miss anything. Thank you for making our travels easier!!!

23 February 2023
Unprompted review
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Reply from Action Tour Guide

It's great to hear that you've had positive experiences with Action Tour Guide and that we've helped enhance your travel experiences by providing valuable insights and guidance.

Rated 5 out of 5 stars

The driving tour app was a great…

The driving tour app was a great experience and worked well through our car speaker. Thank you for having a nice inexpensive option available to us!

2 March 2023
Unprompted review
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Reply from Action Tour Guide

Thank you for the positive review Tray! We're glad you enjoyed using our driving tour app.

Rated 5 out of 5 stars

Really nice experience!

This was so nice to have and the fact that it had directions included with it was also super helpful. My son especially enjoyed all of the audio commentary!

15 February 2023
Unprompted review
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Reply from Action Tour Guide

Thank you for the positive review, Erin! We're thrilled to hear that you found our driving tour app helpful, and we're glad that your son enjoyed the audio commentary. We appreciate your feedback and hope to serve you again in the future!

Rated 5 out of 5 stars

Joshua Tree with ease

This app was great while we were in the park. We didn’t need to have cell service and it guided us through the park accurately. It gave us great historical information as well as timing for hikes off the route. It was very helpful from start to finish. Highly recommend it.

11 February 2023
Unprompted review
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Reply from Action Tour Guide

We're glad to know that you found it helpful from start to finish Sue.

Rated 5 out of 5 stars

This was our second tour

This was our second tour. I HIGHLY recommend these tours. They are extremely informative and even take you off the beaten path. We have done the Cape Ann and Death Valley tours and loved both. You won’t be disappointed in using this app!

10 February 2023
Unprompted review
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Reply from Action Tour Guide

Thank you Amy for advocating our tours.

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