Actionpoint Reviews 

421
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Top Class service comes as standard from Actionpoint - which unfortunately is few and far between these days. They are always willing to go the extra mile to ensure everything on time & correct Honest... See more

Company replied

Rated 5 out of 5 stars

Always an excellent service provided by Tina with our packaging orders. Quick repsonses to any email queries and Tina will keep in contact updating us if there are any delays with the order etc going... See more

Company replied

Rated 5 out of 5 stars

When our Healthcare Practice returned to work last May (2020) after the first lock down, we were in need of a reliable and reputable supplier of PPE for all our team, especially our clinical Pract... See more

Company replied

Rated 5 out of 5 stars

Best packaging company that I've ever worked with! Amazing and quick understanding of customers' needs no matter how complicated the project could be. 10 out of 10 on customer service, lead time... See more

Company replied

Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

About Actionpoint

Written by the company

Actionpoint is an award winning, family-owned packaging company that has been delivering bespoke packaging solutions to UK businesses for almost 50 years. We cement close partnerships with our customers, listening to and identifying their pain points to develop a flexible and highly personalised approach to their packaging needs.

We are widely recognised for providing packaging solutions to suit a variety of needs.

Click the buttons below to find out more:

BESPOKE PACKAGING
Your packaging, your way - Every stage of the bespoke packaging process is personalised to your needs.
Insight Packaging Reviews
An Insight review is tailored to your organisation and packaging goals. this means the audit can focus on one or more of the following key elements.
Sustainability
We collaborate with our staff, suppliers and customers, to develop sustainable business activities.
Packaging Creation Lounge
Work with our in-house designers for perfectly personalised packaging, solve any packaging problem in just one visit.
Actionpoint portal
Receive 24/7 online account access. With intuitive navigation you can browse your full list of products, place orders, track your budget and deliveries, check stock levels, and view order history.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

421 reviews

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4.7

All reviews

(421)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Actionpoint as usual went above and…

Actionpoint as usual went above and beyond.

26 January 2021
Unprompted review
Actionpoint logo

Reply from Actionpoint

Thank you for the 5-star review, Tara! We will keep working hard to provide the best packaging solutions around.
Actionpoint Customer Care Team

Rated 5 out of 5 stars

Aleysha has been fantastic and has gone…

Aleysha has been fantastic and has gone above and beyond to provide a great service especially as we have not always been the best of customers. The quality of their products are great and affordable pricing.

Couldn't recommend them enough.

26 January 2021
Unprompted review
Actionpoint logo

Reply from Actionpoint

Thanks for your great review Joshua! Glad you found our service, quality and pricing all so good! We'll pass your comments on to Aleysha too.
Actionpoint Customer Care Team

Rated 5 out of 5 stars

For All Your Packaging Solutions

very good service and dealings with Tina at Action Point, we purchase multiple packaging couple of times a week with no issues.

15 December 2020
Actionpoint logo

Reply from Actionpoint

Ollie thank you for your feedback. We're thrilled that we're able to provide you with a great service! We'll pass on your kind words to Tina. Thank you!
Actionpoint Customer Care Team

Rated 5 out of 5 stars

Very Reliable service first time using…

Very Reliable service first time using and certainly not the last well done Actionpoint for you fast and reliable service.

24 November 2020
Actionpoint logo

Reply from Actionpoint

Hello Daryl,
Thank you for taking the time to leave a 5-star review. And thanks for giving us the opportunity to respond so quickly to your needs! We're always here whenever you need us!
Actionpoint Customer Care Team

Rated 5 out of 5 stars

VERY GOOD SERVICE

13 November 2020
Actionpoint logo

Reply from Actionpoint

GURU, we're thrilled to hear this! Thank you so much for your excellent review. We're always here if you need us!
Actionpoint Customer Care Team

Rated 5 out of 5 stars

AMAZINGLY QUICK

again, helped us when we were in desperate need, managed to meet demand and deliver within under an hour

16 October 2020
Actionpoint logo

Reply from Actionpoint

Hello Roger,
Thank you for taking the time to leave a 5-star review. And thanks for giving us the opportunity to respond so quickly to your needs! We're always here whenever you need us!

Rated 4 out of 5 stars

Always very helpful

Always very helpful
Good staff and delivery guys spot on

13 October 2020
Actionpoint logo

Reply from Actionpoint

Thanks for your positive review Goldfinch!
Actionpoint Customer Care Team

Rated 5 out of 5 stars

A reliable, friendly and helpful suppliers

A reliable,helpful and knowledgable suppliers who offer a very good service and competitive pricing.

13 October 2020
Actionpoint logo

Reply from Actionpoint

Hello Kato,
Thanks for your great feedback and for your custom, it's greatly appreciated!
We're glad to hear you love our service and pricing.
Actionpoint Customer Care Team

Rated 5 out of 5 stars

Prompt reply to my queries

Prompt reply to my queries, good prices and timely delivery!
All round good company to work with!

8 September 2020
Unprompted review
Actionpoint logo

Reply from Actionpoint

Thank you for the 5-star review, Andreas! We will keep working hard to provide the best packaging solutions around.

Rated 5 out of 5 stars

Great service as ever

Great service as ever. Thank you.

20 August 2020
Unprompted review
Actionpoint logo

Reply from Actionpoint

Hello Jane,
Thanks for your great feedback, we really appreciate it!
Actionpoint Customer Care Team

Rated 5 out of 5 stars

next day friendly delivery

i use these all the time, and most of the time i get next day delivery. staff are amazing and very helpful. thank you

17 August 2020
Unprompted review
Actionpoint logo

Reply from Actionpoint

Hello Cole,
Thanks for your great feedback, we really appreciate it! Glad to hear that you find our service amazing! We'll continue working hard to keep it that way.
Actionpoint Customer Care Team

Rated 5 out of 5 stars

Very friendly and helpful service.

Very friendly and helpful service.

Both Tina and Jasmine are a fantastic help.

21 July 2020
Unprompted review
Actionpoint logo

Reply from Actionpoint

Karl, thank you for your feedback. We're thrilled that we were able to provide you with a great service! We'll pass on your kind words to Tina & Jasmine. Thank you!

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