Top Class service comes as standard from Actionpoint - which unfortunately is few and far between these days. They are always willing to go the extra mile to ensure everything on time & correct Honest... See more
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Always an excellent service provided by Tina with our packaging orders. Quick repsonses to any email queries and Tina will keep in contact updating us if there are any delays with the order etc going... See more
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When our Healthcare Practice returned to work last May (2020) after the first lock down, we were in need of a reliable and reputable supplier of PPE for all our team, especially our clinical Pract... See more
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Best packaging company that I've ever worked with! Amazing and quick understanding of customers' needs no matter how complicated the project could be. 10 out of 10 on customer service, lead time... See more
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Company details
About Actionpoint
Written by the company
Actionpoint is an award winning, family-owned packaging company that has been delivering bespoke packaging solutions to UK businesses for almost 50 years.
We cement close partnerships with our customers, listening to and identifying their pain points to develop a flexible and highly personalised approach to their packaging needs.
Your packaging, your way - Every stage of the bespoke packaging process is personalised to your needs.
Insight Packaging Reviews
An Insight review is tailored to your organisation and packaging goals. this means the audit can focus on one or more of the following key elements.
Sustainability
We collaborate with our staff, suppliers and customers, to develop sustainable business activities.
Packaging Creation Lounge
Work with our in-house designers for perfectly personalised packaging, solve any packaging problem in just one visit.
Actionpoint portal
Receive 24/7 online account access. With intuitive navigation you can browse your full list of products, place orders, track your budget and deliveries, check stock levels, and view order history.
LinkedIn
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We are widely recognised for providing packaging solutions to suit a variety of needs.
Click the buttons below to find out more:
BESPOKE PACKAGINGContact info
Suite 1, The Old Rides Farm, Leysdown Road, ME12 4BD, Sheerness, United Kingdom
- 0800 840 9570
- support@actionpoint.co.uk
- actionpoint.co.uk
4.7
Excellent
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Rebecca was really helpful whilst…
Rebecca was really helpful whilst sorting some unpaid invoices making it a really straightforward process.
6 January 2023
Unprompted review
Reply from Actionpoint
Thank you for finding the time to give us your feedback Julie! We are very pleased we could deliver you such great service. We will pass this on to Rebecca.
Actionpoint Customer Care Team
Always great customer service
Always great customer service!
Prompt, friendly and informative
6 December 2022
Unprompted review
Reply from Actionpoint
Julie, thank you for your review! It's a pleasure dealing with you!
Actionpoint Customer Care Team
This company is always friendly anRegular Ordersd…
This company is always friendly and helpful...
Keeps you updated on a delay if it happens and lets you know quickly when your order will arrive..
Drivers are always friendly and chatty.
They are always very good and responding to emails and give great customer service.
Thanks Again.
1 December 2022
Unprompted review
Reply from Actionpoint
Thank you for finding the time to give us your feedback Neil! We are very pleased we could deliver you with such great service across the board. We hope to assist you again very soon!
Actionpoint Customer Care Team
Excellent customer service provided by…
Excellent customer service provided by Actionpoint team. Tina and team willing to go the extra mile to ensure everything on time & correct.
28 November 2022
Unprompted review
Reply from Actionpoint
Hello Jurgita,
Thank you for taking the time to leave a 5-star review and thank you for giving us the opportunity to respond so well to your needs! We're always here whenever you need us!
Actionpoint Customer Care Team
Always a great company to deal with
Always a great company to deal with. Over the 10+ years working with them never had an issue.
23 November 2022
Unprompted review
Reply from Actionpoint
Thank you for you kind review! We're very glad you value our fantastic service so highly. Thanks for being a loyal customer, we really appreciate it! We look forward to speaking with you again soon.
Actionpoint Customer Care Team
ActionPoint Simply the best!!
ActionPoint make my life so easy.
With great prices, next day delivery and never out of stock. With friendly and helpful customer services. With over 10 years of services to us, i wouldn't use anyone else for all my packaging needs. A*
14 November 2022
Unprompted review
Reply from Actionpoint
Thank you for finding the time to give us your feedback Anthony! We are very pleased we could deliver you such great service over the last 10 years. It is always a pleasure to assist you and we hope to speak again with you soon!
Actionpoint Customer Care Team
Tina and team have looked after our…
Tina and team have looked after our account for the past 3 years.
First class customer service looking after our Kanban stock. Seamless supply from order to delivery.
Always on hand for any new bespoke products at short notice.
15 November 2022
Unprompted review
Reply from Actionpoint
Thank you for finding the time to give us your feedback Mick! We are very pleased we could deliver you such great service. We hope to assist you again very soon!
Actionpoint Customer Care Team
Excellent Customer Service
Excellent customer service provided by Tina and all the team at actionpoint. Always quick to respond on any orders placed and queries we need help with. Would highly recommend them for your packaging needs.
11 November 2022
Unprompted review
Reply from Actionpoint
Thanks for a great review Tom! We're over the moon to read reviews like this one! It's always a pleasure dealing with Fudge Kitchen and great to know you value our service as much as we do your business.
Excellent Customer Service
We have just started a partnership with Actionpoint and I can say they are very professional and want to work with the client, All round excellence
11 November 2022
Unprompted review
Reply from Actionpoint
Thanks for taking the time to leave a review! We're over the moon that we can help you with our great service. We'll be sure to share your review with our team! We look forward to continuing the good work and speaking with you again soon.
Good service from point of order to…
Good service from point of order to delivery- cannot say a bad thing about them- keep it up guys
22 November 2021
Reply from Actionpoint
Thank you for finding the time to give us your feedback Rob! We are very pleased we could deliver you such great service. We hope to assist you again very soon!
Actionpoint Customer Care Team
Very good service and always on time
6 September 2021
Reply from Actionpoint
Lisa, we're delighted to have assisted you with such great service! Many thanks for your review!
Actionpoint Customer Care Team
Reply from Actionpoint
Thank you for you kind review! We're very glad you value our fast helpful service so highly. Look forward to speaking to you again soon.
Actionpoint Customer Care Team
Reply from Actionpoint
Thank you for a wonderful review Ian! We're delighted that you're pleased with our prompt deliveries and good product quality - we're committed to building on these even more.
Actionpoint Customer Care Team
Excellent service as always fro…
Excellent service as always fro ordering to next day delivery.
5 August 2021
Reply from Actionpoint
Hello UK VEHICLE DISMANTLERS LTD,
Glad to hear you love our service. Thanks for being a loyal customer - we really appreciate it!
Actionpoint Customer Care Team
Reply from Actionpoint
Mopar, thank you for your review! It's a pleasure dealing with you too!
Actionpoint Customer Care Team
Reply from Actionpoint
Thanks for your kind words Polly! We're pleased to look after your requirements!
Actionpoint Customer Care Team
Reply from Actionpoint
Hi NTG,
Thanks for your great feedback and for your custom, it's greatly appreciated! We're glad to hear you love our service.
Actionpoint Customer Care Team
Great Service
30 June 2021
Reply from Actionpoint
Hello Lynsey,
Thank you for taking the time to leave a 5-star review. And thanks for giving us the opportunity to respond so well to your needs! We're always here whenever you need us!
Actionpoint Customer Care Team
Very helpfull and good comunication
28 June 2021
Reply from Actionpoint
Roy, thank you for your lovely review. We are very glad you enjoyed your experience with us. We'll be working hard to keep up this great level of service!
very friendly great service
1 June 2021
Reply from Actionpoint
Thank you for a wonderful review Roy! We're delighted that you're pleased with our friendly service and we're committed to building on it even more.
Actionpoint Customer Care Team
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