Chaotic payment system
Hotel Acta Moa has an outdated and chaotic payment system. They demanded confusing payment after the booking was made and card was entered, caused confusion for both themselves and the customer, and then cancelled our booking just one day before departure. Cancelling a guest’s accommodation at the last minute because of your own payment process is completely unacceptable. Unprofessional and unreliable. Stay away if you want to know you actually have a hotel room when you arrive.







