Acreatmore Reviews 

29
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that were significantly different from what was advertised, often describing them as cheap, small plastic items instead of the expected mercury glass. Reviewers frequently expressed dissatisfaction with the quality of the items received, noting they were not as depicted in images or videos. People also experienced issues with their orders, including long delivery times and incorrect items, and found it difficult to contact the company for resolutions. When attempting to get a refund, customers were often met with resistance, being offered negligible compensation or outright denial, even when providing evidence of the discrepancy. Additionally, some people reported safety concerns with the products, such as items overheating and smoking.

What people talk about most

Product

Customers had negative experiences with the product, frequently reporting that what they received was not... See more

Quality

Reviewers highlight significant disappointment with the quality of the received products, often describing... See more

Order

People report negative experiences with order, with many expressing regret for not checking reviews before... See more

Customer communications

Users describe negative interactions with contact, with many reporting difficulties when trying to reach... See more

Refund

Reviewers consistently express dissatisfaction with the refund process, often reporting difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as EVERYONE ELSE!! Ordered the mercury trees and got knock off junk plastic. I’ve gone back and forth with “customer service” emails (probably computer generated responses) asking for refund and... See more

Rated 1 out of 5 stars

Why can't you put zero stars. This company is absolutely ridiculous and a total SCAM. They advertised 5 mercury glass lit X-Mas trees. They sent me scam tracking emails claiming the items were shipped... See more

Rated 1 out of 5 stars

Ordered two (2) sets of the BFF Collection Set of 5 Illuminated Mercury Trees Silvery. I received 2 sets of plastic Xmas trees, all about 4 inches tall. Did not resemble the ones advertised at all!... See more

Rated 1 out of 5 stars

Total scam! Ordered two sets of "mercury glass type" trees in Septemver and never received anything. Got tracking info from HUNGARY immediately and then two months later when I still nothing, I conta... See more


Company details


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1.5

Bad

TrustScore 1.5 out of 5

29 reviews

5-star
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1-star

No history of asking for reviews

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1.5

All reviews

(29)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered mercury glass trees

I ordered mercury glass trees. I received 5, tiny plastic trees. They do not have a timer function that they were supposed to have. Contacted the company support, they said I got what I ordered, but offered me $4 for my dissatisfaction. This company is a scam

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Mercury Glass Trees = Ugly Plastic Trees

I ordered two sets of mercury glass trees and got ugly plastic trees. I ordered in September and they didn’t arrive until November 6th.
Total scam! Lesson learned. DO NOT PURCHASE FROM HERE!
They also don’t allow you to return.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! Ordered two sets of "mercury glass type" trees in Septemver and never received anything. Got tracking info from HUNGARY immediately and then two months later when I still nothing, I contacted them. They gave me tracking from China. Hahahaha. Yeah, its a total scam. I never order without checking the site on trust pilot, but this time I got caught in the Christmas spirit/influencer trance. My bad. It was an $80 lesson to learn😔🥴

19 September 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!

Ordered two (2) sets of the BFF Collection Set of 5 Illuminated Mercury Trees Silvery.
I received 2 sets of plastic Xmas trees, all about 4 inches tall. Did not resemble the ones advertised at all! Definitely a scam!
DO NOT ORDER FROM THIS WEBSITE EVER!

17 September 2025
Unprompted review
Rated 1 out of 5 stars

5 Illuminated Mercury Christmas Trees - False Advertising

I ordered what was supposedly a set of 5 illuminated mercury Christmas trees. The video showed that they were all of various size - some being up to around 9-12" tall. They looked beautiful!!!! I paid $36.99, plus shipping for a total of $45.83. After over a month of ordering them, I finally got a small box with five 5" clear PLASTIC Christmas trees. I reached out to their support - that was a total waste of time. I indicated that I wanted a refund - they offered me a measely $4. Then they offered $8 if I return them. Do NOT order anything from this company - a total ripoff!!!!!!!!

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Never got the package and they don’t…

Never got the package and they don’t get back to you. I’ve asked for a refund and the only response I get is they are looking into tracking and trying to get it to me as soon as possible. It has been almost 2 months. A scam for sure.

16 September 2025
Unprompted review

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