Acer Laptops 

I bought acer chrome book sent in to ne fixed no email sayin it wasnt fixed to get back un fixed and then to call to be told it would cost more for the same product than I paid for the first time i really liked rhis product until now this is not worth it rather take business to a legitimate company with accuracy and integrity sorry i wasted my money and time for the hassles i went through with no good outcome was not worth it from now on sticking to company that bbb is approved

its not a laptop but damn put better speakers in the monitors , not ones meant for mice

I bought an Acer 3 laptop recently. It is a heap of junk, frustratingly and unbelievably slow and the cursor freezes regularly. Strongly advise anyone not to buy this. Dreadful!

Loved acer, always had them. Latest one was a swift 3. Its failing after 2 years as the backlite on screen has failed. Took it to a repair place near me. Its been over 2 weeks now since they said they tried to contact acer about a new screen and they have not replied. The guy there said acer used to be the best a few years ago now the worst for customer service. Tried to contact them but they don't seem to care. Loved my laptop light and good battery but now won't buy another. Don't buy acer they don't care about you after they get your money. Now looking for another non acer laptop pity. Shame on you Acer. You have been warned!!!!

I bought an Acer laptop and within 2 months it had a virus. I contacted the company and was told if it had a virus it was unwarrantable. The company had installed the software so they should have been aware that the quality of the software was poor. The store won't give me a refund on the computer because they say that it is the software at to blame. Acer installed the software. This is the last Acer computer I will purchase.

I don't recommend Acer brand. I bought Acer Nitro 5 gaming laptop for €1200 3 years ago. I use it very light for the first 2 year then little more for this year. Nothing heavy, no games. First issue was battery, second keyboard and now the motherboard is gone. What a joke brand... Never again

cannot get drivers for my Acer and impossible to get help via chat or email at Acer. I am NOT happy

Never buy an Acer laptop! Stopped working after 7 months, sent it for repair and waited 3 weeks for it to come back. It came back without the charger, which l was told to send with laptop, there is no charge in the computer so don't even know if it is working now. After several useless phone calls to customer services, who always promise to get back but never do! I have been told the charger wasn't sent with laptop. l insisted it had been so yet again told they would look into it and get back. Will have to buy another charger. Company and customer service disgusting. AVOID.

Don't buy an Acer laptop. I have an Acer Swift 3, 512 gb and from the day it was bought it has been utterly unreliable. The cursor and keyboard operations are and have always been, jumpy and difficult to control and a repeated problem has been that for no apparent reason I can shut the laptop down when I have finished work and when I go back to it the next day the cursor will have disappeared.It's now out of warranty so I've had to have it repaired twice. An expensive waste of money the failings of which have caused multiple problems for me. Don't buy Acer products.

So poor. My daughter (nursing student) bought an Acer Swift 3 for £650. After 12 months and 2 weeks (therefore 2 weeks outside of warranty), it stopped charging. Rang Acer, quoted Consumer Law Act 2015 (I.e.product not fit for purpose, has not lasted a satisfactory amount of time, manufacturing flaw) and the lady on the phone was so rude, refused to listen to my side of the story, absolutely zero empathy and zero customer relation skills. Please don't user Acer. Apparently the charge port on this model is welded onto the motherboard so at least a £250 repair. It's now an expensive doorstop.

My one is Acer Swift3
Good: Light and slim
Bad: Cap Lock -no light on confusing user. Graphic card performance and watch some video clips not smooth. Bad designed Light for Keypad need turn off when you start.

A four year old Chromebook has developed a fault. Acer completely ignore the Consumer Rights Act 2015 and demand £49.95 to assess the laptop before a repair charge is added.

With 2 years of updates left it makes no financial sense to me to spend £49.95 plus the repair charge.

I will buy a new laptop BUT not from Acer.

Read their Corporate Social Responsibility greenwash and consider that my four year old laptop is on its way to recycling.

Computer broke after 18 months and refused a refund.
Even though it was still under warranty DO NOT BUY

I have been really disappointed about acer. Gave 900 euros and the laptop is not working , it stucks all the time , doesn’t load fast enough and the worst if you use it for more than 2 hours , it starts loading more and more

Brand new Acer. Right speaker not working. Returned for repair. Got it back after one month. Fault not fixed. Asked for refund. Acer refused refund and refused to communicate further. Looking into legal action to get money back since it was not fit for purpose. Previous Acers were good otherwise I'd never have bought it. No useful customer service help.

My laptop was broken sent to acer to fix it they held my product until I paid 50 pound to send it back to me.
Which I didn't do so they kept my laptop which cost me over 200 pounds.
Not buying from them again

You never know when you have caps or off because the system is so slow and there is no light on the keypad you have to wait when the system decides to tell you. Sooooooo slow don't bother buying one od these.

So painfully slow . I am sick of life since bought this , everytime I use this start updating then keep restarting in middle of doing something. Simple don't buy

Brand new. Straight away loads of windows errors. Takes 20 minutes to boot. Slow to do anything at all. Decides to just stop working in the middle of something for no apparent reason. Screen decides to go blank white at random times when it suits and comes back again when it suits. Get a whirling circle (timer) waiting for something to happen even though I've not asked it to do anything. Always had MACs. Never have an Acer/Windows ever again.SO BAD!!! Its basically unusable. Ohh and try to use Edge for the Internet - forget it. Its so painful that it is just simply unusable. Im literally considering throwing £500+ in the bin. Im not even trying to do anything advanced or complicated. Simple everyday tasks not achievable.