The service from Ace Frames is absolutely IMPECCABLE!! I ordered the Buy1Get1free deal for me and a mate and they came the next day sent me signed for and tracked Great communication from Ace Frames.... See more
Company replied
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See what reviewers are saying
I ordered two pairs 3 months ago and I haven’t received I been trying to reach them out since then and they keep ignoring my messages on ig or emails. I tried messaging them on ig from different accou... See more
Company replied
At 1st i was sceptical due to some off reviews however they were complete lies. The glasses were very high quality and the design of the box and way to assemble it was spectacular. I received it 5 day... See more
Litt quality at an affordable price. Will deffo be buying again. The exclusive ace frame II look so premium. Customer service was pattern too. A quick DM on insta and got a reply asap
Company details
Written by the company
Welcome to Ace Frames UK, a premium sunglasses company born and bred in the UK. Our brand is all about celebrating the vibrant, driven spirit of young individuals who are passionate about fashion and style. We are dedicated to bringing you the latest trends and designs in sunglasses, crafted from high-quality materials and finished to the highest standards. Join us on our journey as we strive to inspire and empower the next generation of fashion-forward individuals. Tag us on instagram to be featured @aceframesuk
Contact info
86-89 Paul Street , EC2A 4NE, london, United Kingdom
- 07934873941
- aceframesuk@gmail.com
- aceframes.co.uk
3.7
Average
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The glasses are fire 🔥 no cap best…
The glasses are fire 🔥 no cap best place for glasses would recommend buying and shipping is fast!!!
21 October 2021
Unprompted review
Great service
Delivery on time, quality shades and I ordered 6 and gave me an extra one on the house!
20 October 2021
Unprompted review
Bought 2 pairs of glasses from yous now…
Bought 2 pairs of glasses from yous now and they have both broke my first time wearing them
12 October 2021
Reply from Aceframes
We sorry to hear about this we’re more than happy to replace them for you , we apologies about this experience
They have the best customer service
They have the best customer service. I would definitely recommend this is my 3rd time ordering and they never fail on their quality and service
26 September 2021
I put next day delivery and 7 days have…
I put next day delivery and 7 days have gone past and I still haven't received nothing
25 September 2021
Reply from Aceframes
We apologies for the inconvenience caused by this but we have checked your tracking and have seen that your item has been delivered and your next day delivery fee was refunded when you made the order due to the time of the order
My order was cancelled
23 September 2021
Reply from Aceframes
Unfortunately Your order was Flagged by Our Fraud team as fraud if you could contact us if this is a mistake on aceframesuk@gmail.com . we are working on providing a good service for our customers. We apologies for the inconvenience caused by this
Amazing Glasses 10/10 would recommended…
Amazing Glasses 10/10 would recommended also great deals
21 September 2021
Unprompted review
scam don’t buy from this company
scam don’t buy from this company
tracking says my item has been deliverd and it’s been a week still not come
15 September 2021
Reply from Aceframes
If you could please provide a order Number and we will be more than happy to resolve this issue
the glass i received were bent
9 September 2021
Reply from Aceframes
We apologies for the inconvenience caused by this I hope we can change view on our service please contact us so we can resolve this issue
Beautiful glasses.My son is very happy.
4 September 2021
Reply from Aceframes
We apologies for the inconvenience caused by this, if you could send your order or contact us at aceframesuk@gmail.co.uk
didnt get damaged whilst getting…
didnt get damaged whilst getting delivered, and delivery didnt take too long. Very happy with your service
10 August 2021
Great quality
10 August 2021
One of the screws on frame fell off the…
One of the screws on frame fell off the next day after delivery. We emailed Ace Frames immediately together with pictures of the glasses. Todate no reply from them! Not good customer service. 😕
8 August 2021
Reply from Aceframes
We would be happy to help , if you could contact us @aceframesuk on Instagram or contact us on our business email address aceframesuk@gmail.com. We apologies for the inconvenience caused by this
Amazing glasses but could’ve included a…
Amazing glasses but could’ve included a case for them or something to store them in other than the bubble wrap provided
2 August 2021
Came earlier than expected
30 July 2021
10/10
Very Happy with the shades will highly recommend to friends and family, love the quality will be back again
29 July 2021
Unprompted review
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