Ace Disc Golf Reviews 496

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery, often noting that orders arrived on time or even sooner than expected, sometimes including bonus sweets. People appreciate the high quality of the products and the excellent selection of discs, with many finding items they couldn't locate elsewhere. The service is frequently described as great, quick, and efficient, with some reviewers highlighting the personalized notes and complimentary items like free discs or tree planting initiatives. However, some customers mentioned that delivery took a little longer than anticipated, and a few noted that there was only one shipping option available, with orders sometimes shipping the day after placement.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great selection and availability of discs,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and swift delivery... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its promptness and... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of the products.... See more

Order

Customers consistently note positive experiences with order, highlighting quick delivery times, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought several discs from Ace Disc Golf as a newcomer to the sport I have found the pricing of products very competitive with a good selection. Delivery has always been made on time( free sweet... See more

Rated 5 out of 5 stars

The deal I bought was the 4 mystery discs. I added notes about what I currently have, brands I was interested in and some limitation on my abilities, (eg struggling to throw a high speed disc consis... See more

Rated 5 out of 5 stars

The absolute best place to get discs in the UK. Great selection and speed of delivery. Good website for finding what you need by filters, suggestions / categories or specific searches. Plus, some bonu... See more

Rated 5 out of 5 stars

Excellent thank you. Ordered as an Xmas present on the 16th Dec and was delivered within about 24hours! Seem to have a good choice and availability of types/colours I couldn't find elsewhere too, with... See more


Company details

  1. Outdoor Sports Store

Written by the company

Disc Golf store | Photos of every disc | Great Customer Service | A treat sent with every order


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

New Discs

Great service quick to send and a nice little touch with sweets in the box. Prices good deff would use again.

9 April 2023
Rated 3 out of 5 stars

They declared the wrong amount for the…

They declared the wrong amount for the customs in Denmark and my import fee was twice as high as the amount i was billed in the store. Now my shipment is stuck in customs as i’m trying to correct the mistake.
UPDATE 28/3-23:
Adam from ACE was Quick to send invoice for customs who changed the import fee and everything seems to be ok from here on. Thanks man! Great service!
Would give 5 stars if had not been for the hassle.
Will shop again👍🏻👍🏻👍🏻

24 March 2023
Ace Disc Golf logo

Reply from Ace Disc Golf

Hi Peter,

I have sent out your invoice this morning which should help out with customs. As explained in the email, our system creates the customs info, and I will be looking into why it got this wrong.

Now I'm back from holiday, I'll be on hand to help swiftly if you need it from here on out.

I've got no doubt we can resolve this issue together,

All the best
Adam

Rated 5 out of 5 stars

Great company and shop

Great company and shop - they sent the wrong discs but it was really easy to just phone up and get it sorted within a day. Will definitely use again :)

25 February 2023
Rated 5 out of 5 stars

Fully recommend.

Incredibly responsive by phone and email. Lightning fast dispatch and shipping. Great prices. Very glad I found them to purchase my discs!

15 February 2023
Rated 5 out of 5 stars

Great site

Loads of options, speedy delivery, super easy, just a great site.

3 February 2023
Rated 4 out of 5 stars

I gave a 4 star because of the postage…

I gave a 4 star because of the postage cost, however I was very impressed by the efficient service. This was a birthday present for my youngest daughter who won't receive this until tomorrow the 11th February 2023. My daughter was so thrilled with her new glow in the dark disc, she was out practicing within half an hour after receiving it 🤣

31 January 2023
Rated 5 out of 5 stars

Great communication from the Ace disc…

Great communication from the Ace disc golf team. All my orders were handled promptly and quick delivery turn around despite deliveries being affected by postal strikes.

Very nice personal touches in the handling and packing up of my purchases.

Thanks Guys!

26 November 2022
Rated 5 out of 5 stars

Top notch customer care.

Adam at the team at Ace were super helpful when dealing with a tricky order including cancelling/refunding and reordering. Excellent and approachable customer service.

26 November 2022
Unprompted review

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