AC/DC encountered a delivery problem out of their control. I was informed immediately they knew and i was kept up to date afterwards. I was offered an alternative product which was advantageous to me... See more
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Sent of for a kuma Ariel USB adapter so I could enhance the range of nearby WiFi signals near my caravan Amazed that it arrived next day When I tried it out it would not load on to windows 10 lap... See more
Perfect in every way, despite reading about poor sound quality and speech & picture being mismatched. I was happy to find that the remarks by others was utter rubbish. Going to be using it purely on 1... See more
I obtained my aerial by recommendation from my brother but on arrival never got no signal of it. I emailed customer who advised me to return goods and they provided me with a new one within days, what... See more
Company details
Information provided by various external sources
The very latest products, with the best customer service.
Contact info
United Kingdom
- 01594 888007
- enquiries@acdctv.co.uk
- acdctv.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Sent out DVD tv rather than smart tv as…
Sent out DVD tv rather than smart tv as paid for. Waited in for 2nd delivery after returning first one which dis not arrive... Was delivered 3 days later.
Would not recommend buying from this company.
It`s not the problems you have ,it`s how you deal with them..
I ordered a TV from acdctv from ebay .Shortly after ordering we had a change of plans and wouldn`t be home to receive it .As a belt and braces type of person ,I added a note on the order, sent a contact email and to be well and truly OTT I phoned and spoke to a young lady who kindly changed the details to oblige me ……...however an hour later I had an email from ebay advising me of the original delivery !!! So something had gone wrong.
After phoning again I was told that inexplicably it was in the process of leaving them .They did however change it to before 10 a.m. next day which was perfectly acceptable and to my surprise it turned up at 08:00 next day .
So all I can say is " another satisfied customer , well done for sorting it to my satisfaction".
Thankyou
Excellent service
Excellent product which arrived within 24 hours. Easy to set up and fantastic picture. Brilliant
I bought a new tv Ariel it arrived very…
I bought a new tv Ariel it arrived very quickly and in perfect condition
Purchase was easy
Purchase was easy, item arrived quickly and was everythung I expected it to be. I would buy from here again
good company
excellent item delivered very quickly. highly recommended seller
arrived on time in good condition
arrived on time in good condition. good quick easy order.
I obtained my aerial by recommendation…
I obtained my aerial by recommendation from my brother but on arrival never got no signal of it. I emailed customer who advised me to return goods and they provided me with a new one within days, what can you say, no questions asked just exchanged straight away. As a trucker I use my telly all the time and now have recommended this aerial to plenty of my trucker friends. Very satisfied customer. THANKYOU.
Easy purchase online and friendly staff…
Easy purchase online and friendly staff at collection. Can’t go wrong with good service :-)
Tyrone the engineer was excellent in…
Tyrone the engineer was excellent in fitting the satellite Dom to my camper van and left everything in excellent condition and would suggest Tyrone to everyone thank you for your work .
A. B. Cooper
Excellent product and service.
excellent service
Prompt delivery but no external…
Prompt delivery but no external packaging used so box is now tatty and damaged. Just hope tv works ok as not tested yet
Fast service and very good sorting a…
Fast service and very good sorting a small problem.
Good delivery and price
who said customer service was dead?
I cannot speak highly enough about this company they have restored my faith in using E-bay, if only all sellers were this good. I bought a TV dvd unit from acdctv for our static home for when we are away, i particularly liked the fact it had a built in satellite tuner. When it arrived the following day i was a little shocked at the size of the box and after taking it out we realised that maybe a 16" screen was perhaps just a little too small so i enquired about their returns policy. No problem they said we will send a returns label by email and a list of local drop off points near you to drop the tv back to. I packed the tv up and printed the label and returned the tv to a cobblers shop about half a mile from my home. The company used DPD couriers and the parcel was trackable and next day it had been received back at acdctv. An email to say they had it and today a message to say a full refund had been made to my paypal account, no charges for returns or postage either way. Cannot say what a pleasant transaction it has been from start to finish i only wish all the other sellers out there take note of true customer satisfaction from a really excellent company who i would not hesitate to use or recommend. Thank you
Television arrived on time
Television arrived on time, packaging intact Tele in perfect condition and in full working order, excellent seller.
Company delivered on time and at a good…
Company delivered on time and at a good price with free delivery.good communication.well pleased.
Item was exactly as described and the…
Item was exactly as described and the service was first class.
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