Accurist Reviews 1,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their stunning, sophisticated, and elegant design, often highlighting the exquisite finishing and high-quality materials. Many are particularly impressed with the value for money, noting that the watches often appear more expensive than their actual cost. The delivery service is consistently described as prompt, well-packaged, and efficient, with many appreciating the included presentation boxes and watch rolls. The ordering process is also frequently mentioned as easy and secure. However, some customers also noted issues with product functionality, with watches occasionally arriving not working or stopping after a short period. A few people experienced problems with engraving services, finding that the free engraving advertised was not always provided or that the process caused delays.

What people talk about most

Product

People report positive experiences with product, often praising the watches for their great value, stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exquisite and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many reviewers found the ordering process easy, smooth, and fast,... See more

Price

Users describe positive interactions with price, often highlighting that products offer great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepi... See more

Rated 5 out of 5 stars

Very happy with this watch, especially at the price point. The website photos are good, but it's even more impressive in the metal. Little details like the polished edges on the case make it fee... See more

Rated 5 out of 5 stars

I am still wearing my accurist watch which i bought back in 2012 although i have replaced the bracelet a few times. The service was always good and received free parts in the past. Very helpful and im... See more

Rated 5 out of 5 stars

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presen... See more


Company details

  1. Watch Store

About Accurist

Written by the company

About:
Accurist was established in 1946 in London, UK. The brand prides itself on selling beautifully designed watches with impressive features, all at reasonable prices.

British designs:
Our timepieces encompass classic British designs. Each individual watch is fabricated by our design team at our head office in the UK.

2 year guarantee:
All Accurist watches are guaranteed against manufacturing defects for a period of two years from the date of purchase.

What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please visit: https://www.accurist.com/contact-us

We care:
From basic queries, to purchasing your watch, to the aftercare even years after, we care about our customers and want you to have the best experience possible. No matter what you need, we endeavour to assist everyone.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 46% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant Service!

Brilliant Service!!

I ordered a lady’s watch with engravement.

It arrived the next day!! Christmas Eve!

Not only is the watch exquisite, but the service received was second to none.

23 December 2025
Rated 5 out of 5 stars

A great product at a great price.

A great product at a great price, and an English brand to boot. They have a great range of styles, although on this occasion I knew exactly what I was looking for. It was delivered quickly, in a lovely presentation/ travel case, including free, complimentary engraving on the case back. Fabulous!! And all with great communication. Well done, and thank you to all.

11 December 2025
Rated 2 out of 5 stars

Beautiful watch not working

Unwrapped watch christmas morning, followed instructions but unfortunately the watch didnot work. Thought it may be battery. Left message for staff once christmas holidays were over. Staff made contact Monday 28th Dec pm suggesting return

19 December 2025
Rated 5 out of 5 stars

Fast delivery to Germany

Fast delivery to Germany - Of course delivery was expensive - I knew - but 11 Euro more for tax duty and other administration crap - Of course it's not the fault of Accurist - but it makes the strap in the end more than 50 Euro

16 December 2025
Rated 5 out of 5 stars

Accurist

Accurist, had an excellent, affordable range, of watches, I like the fact, that you would engrave on the back, a personal message, the package case was lovely, very well presented, very pleased with my purchase, will definitely buy from Accurist again in the future.

16 December 2025
Rated 5 out of 5 stars

Excellent service and value for money

From the time of order the Watch was delivered in four day's which is exceptional, the website was easy to navigate. The quality of the watch was incredible value for money.
I will have no issue in recommending the service provided.

30 November 2025
Rated 5 out of 5 stars

Christmas present

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presentation box and the watch looks great.

2 December 2025
Rated 1 out of 5 stars

Don't honour their mistakes

Went on the website to purchase an item, no discount code provided. Emailed Accurist got a reply then was told their team hadn't updated free postage option and then told they wouldn't honour this, finally had email ignored. Very poor customer service and don't honour their mistakes! AVOID

19 December 2025
Unprompted review

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