If I could give this 10 stars, I absolutely would. Hands down the best customer service I’ve experienced from any business or company. First time ordering from Accolade, and it definitely won’t be my... See more
Company replied
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See what reviewers are saying
Wow , Not only a very quick delivery , the presentation and extras that were given were a lovely surprise. Companies like this deserve the praise they get where they provide that little extra
Company replied
Absolutely amazing customer service! Contacted them by email about delivery and they replied back within a few minutes by WhatsApp. Overall a great experience will definitely come back to them. Specia... See more
Company replied
Great Company with great service. Anjam is very knowledgeable on all her products and gives good recommendations. Have bought a few perfumes already and they make me feel gorgeous, regardless of which... See more
Company replied
Company details
- Perfume Store
- Candle Store
- Cosmetics and Perfumes Supplier
- Fashion Accessories Store
- Flavours, Fragrances and Aroma Supplier
Written by the company
Online retailers of niche perfumes and selective luxury products and candles. Our network is throughout the United Kingdom, Europe and Türkiye and Middle East with a particular emphasis in London. We are committed to make premium and quality parfums accessible to unique retailing boutiques, and directly to our fellow fragrance lovers.
Contact info
London, United Kingdom
- contact@accoladeparfums.com
- accoladeparfums.com
Perfect customer service & product
Customer service & product was 10/10 from Accolade Parfums. My order arrived within 2 days and it was easy to contact the kind owner of the company for any questions. Definitely recommend Accolade Parfums to anyone deciding on whether to buy from here.
18 April 2025
Unprompted review
Reply from Accolade Parfums
Thank you for the helpful feedback and offer to review us! We look forward to to serving you again!
Exceptional service and products!
I’ve been using Accolade Parfums for the past year and have been throughly impressed by the care and thought the owner shows , not only in the curation of the selection of niche Fragrances available for purchase , but also the care Anjam shows in her customer service , from complimentary samples and gifts , to hand written post cards with a thank you and a discount code . A lovely change from big corporations who take your money never to be seen again . Anjam makes buying a niche fragrance a positive , friendly and now familiar experience !
Another point about service , I recently purchased a bottle of my current favourite fragrance. Anjam informs me there’s a delay but due to the delay I could choose a 10ml bottle of my choice to tide me over while I’m waiting !
The 10 ml bottle arrived along with some dates. A lovely touch as I was observing Ramadan .
These gestures demonstrate the type of person Anjam is and why I will continue to support AccoladeParfums!
Thank you Anjam for all that you do and the care you show with your customers , it’s appreciated !
Don’t hesitate to buy from here , you won’t regret it .
Best wishes
Yusuf
18 March 2025
Unprompted review
Reply from Accolade Parfums
Thank you for taking the time to write this wonderful review!
Customer care and serving others is engrained in the business.
Accolade will always be about our brands and valued customers like you, who not only empower us, bur support.
We forwarded this review to Anjam, who was deeply touched by your experience.
Warm regards
Team Accolade
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