Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Having googled accident claim companies i chose this one. From completing the first questionnaire it was minutes afterwards that I received a call. Very polite and helpful and put me at ease. Within h... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company no complaints
Can not fault this company, I had been thinking for a while to make a clam but had heard horror stories of being messed about and the long drawn out process but not with this company if I’d known it was this stress free and easy I’d have done it as soon as I had my accident
26 February 2026
Made an enquiry online and got a phone…
Made an enquiry online and got a phone call within 2 minutes! Got the right help I needed and got straight down to business. Within the hour I was set up with everything I needed. Never done a claim before and didn’t think it was so fast and easy to start. Very happy with the service.
21 February 2026
Fantastic staff
Fantastic staff, very friendly caring and kind.. made me feel important.
19 February 2026
Good communication
Good communication, explained the process thoroughly and advised on next steps. The staff were professional and friendly. I would definitely recommend Accident Helpline to anyone needing advice or help after an accident.
17 February 2026
Evety one is so nice and approachable
17 February 2026
Really fast service
Really fast service. Customer service is excellent. Highly recommended and lots of useful advice and information was given.
11 February 2026
I found the it very helpful and the…
I found the it very helpful and the phone call was very polite and constructive helped me with all my questions I was extremely happy with the service that was provided
10 February 2026
Absolutely brilliant company and very…
Absolutely brilliant company and very helpful in every aspect of the process. Really lovely people to talk to, very understanding.
6 February 2026
Christine has been extremely helpful…
Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and reassuring, and got things moving straight away. The whole process has felt straightforward and well handled thanks to her efficiency and support.
5 February 2026
Never going to recommend this to…
Never going to recommend this to anybody the app is rubbish
19 August 2025
Super friendly and polite service
Very friendly and polite super quick and took all my details and passed them on speedily.
29 January 2026
Excellent service
Excellent service, I have received phone call few minutes after completing online form on website, I have been assigned to solicitors free of charge on no win no fee basis really happy about it.
23 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.